我最近购买了一台运行 Windows 8 Professional 的新型戴尔 Vostro(64 位)。
我已在其上安装了 Google Chrome,但每次运行时似乎都会悄无声息地崩溃。下面的错误日志似乎是每次报告的内容,但它几乎无法提供任何线索。
The program chrome.exe version 23.0.1271.97 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 162c
Start Time: 01cde36415ef2c4c
Termination Time: 33
Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Report Id: 35d2af11-4f59-11e2-be6f-08edb948381a
Faulting package full name:
Faulting package-relative application ID:
我还看到 Microsoft 错误报告在此次崩溃之前启动,并显示以下错误消息
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-26T12:38:57.000000000Z" />
<EventRecordID>1506</EventRecordID>
<Channel>Application</Channel>
<Computer>CS-DEV-DG.coopersoftware.local</Computer>
<Security />
</System>
- <EventData>
<Data>50</Data>
<Data>5</Data>
<Data>AppHangB1</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>chrome.exe</Data>
<Data>23.0.1271.97</Data>
<Data>50be88d8</Data>
<Data>01b3</Data>
<Data>133120</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data>C:\Users\Dean\AppData\Local\Temp\WER3A60.tmp.appcompat.txt C:\Users\Dean\AppData\Local\Temp\WER3A9F.tmp.version.xml C:\Users\Dean\AppData\Local\Temp\WER3AB0.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Dean\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_chrome.exe_351ac63943b3fadc1a9bcda2dae6a793d347758_08333ea6</Data>
<Data />
<Data>0</Data>
<Data>35d2af11-4f59-11e2-be6f-08edb948381a</Data>
<Data>0</Data>
<Data>ed03c2854bd3816327a2f2cda34099e0</Data>
</EventData>
</Event>
编辑:进程监视器仅提供等待链分析的以下内容
答案1
嗯,这是与浏览器应用数据相关的问题。只需删除并重新创建应用数据文件即可修复,如下所示:
- 单击“开始”,在搜索框中输入“AppData”。
- 按 ENTER。
- 打开以下目录: ..\本地\Google\Chrome\用户数据\默认
- 删除其中的所有内容。
更多诊断信息访问这里(不要下载“补丁”,它不受信任且具有潜在危险,只需按照下面的诊断说明进行操作即可)
答案2
你知道吗……谷歌的那些可爱的小伙子们已经发现了这个问题……看起来它与书签同步中的一些错误有关
请参阅以下来自 Chromium 兄弟的回复,这似乎解决了我的问题!!!
Chrome Version: 23.0.1271.97
Operating System: e.g., Windows 8 Professional
URL (if applicable) where crash occurred:
This bug/crash happens every time I am using Google Chrome on Windows 8 (In both desktop mode and Metro mode)
I have recently picked up a new Dell Vostro (64 bit) running Windows 8 Professional.
I have installed Google Chrome on it however it seems to silently crash each time it runs. The error log below is what seems to be reported on each occasions but it gives me little to nothing to go on.
The program chrome.exe version 23.0.1271.97 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 162c
Start Time: 01cde36415ef2c4c
Termination Time: 33
Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Report Id: 35d2af11-4f59-11e2-be6f-08edb948381a
Faulting package full name:
Faulting package-relative application ID:
I also see Microsoft Error reporting kicking in just prior to this crash with the following error message
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-26T12:38:57.000000000Z" />
<EventRecordID>1506</EventRecordID>
<Channel>Application</Channel>
<Computer>CS-DEV-DG.coopersoftware.local</Computer>
<Security />
</System>
- <EventData>
<Data>50</Data>
<Data>5</Data>
<Data>AppHangB1</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>chrome.exe</Data>
<Data>23.0.1271.97</Data>
<Data>50be88d8</Data>
<Data>01b3</Data>
<Data>133120</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data>C:\Users\Dean\AppData\Local\Temp\WER3A60.tmp.appcompat.txt C:\Users\Dean\AppData\Local\Temp\WER3A9F.tmp.version.xml C:\Users\Dean\AppData\Local\Temp\WER3AB0.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Dean\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_chrome.exe_351ac63943b3fadc1a9bcda2dae6a793d347758_08333ea6</Data>
<Data />
<Data>0</Data>
*Please note that issues filed with no information filled in above will be marked as WontFix*
****DO NOT CHANGE BELOW THIS LINE****
report_id:21a38294612244c3
Comment 1 by [email protected], Jan 2 (6 days ago)
Seems to be related to bookmark sync:
0x5bd8afd5 [chrome.dll] - xtree:63] std::_Tree_unchecked_const_iterator<std::_Tree_val<std::_Tset_traits<policy::ConfigurationPolicyProvider *,std::less<policy::ConfigurationPolicyProvider *>,std::allocator<policy::ConfigurationPolicyProvider *>,0> >,std::_Iterator_base0>::operator++()
0x5c256120 [chrome.dll] - algorithm:40] std::_Find<std::_Tree_unchecked_const_iterator<std::_Tree_val<std::_Tset_traits<BookmarkNode const *,std::less<BookmarkNode const *>,std::allocator<BookmarkNode const *>,0> >,std::_Iterator_base0>,BookmarkNode const *>(std::_Tree_unchecked_const_iterator<std::_Tree_val<std::_Tset_traits<BookmarkNode const *,std::less<BookmarkNode const *>,std::allocator<BookmarkNode const *>,0> >,std::_Iterator_base0>,std::_Tree_unchecked_const_iterator<std::_Tree_val<std::_Tset_traits<BookmarkNode const *,std::less<BookmarkNode const *>,std::allocator<BookmarkNode const *>,0> >,std::_Iterator_base0>,BookmarkNode const * const &)
0x5cceab3a [chrome.dll] - bookmark_index.cc:257] BookmarkIndex::RegisterNode(std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const &,BookmarkNode const *)
0x5cceae58 [chrome.dll] - bookmark_index.cc:66] BookmarkIndex::Add(BookmarkNode const *)
0x5cc792c4 [chrome.dll] - bookmark_model.cc:714] BookmarkModel::AddNode(BookmarkNode *,int,BookmarkNode *,bool)
0x5cc79711 [chrome.dll] - bookmark_model.cc:486] BookmarkModel::AddURLWithCreationTime(BookmarkNode const *,int,std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const &,GURL const &,base::Time const &)
0x5cc79989 [chrome.dll] - bookmark_model.cc:456] BookmarkModel::AddURL(BookmarkNode const *,int,std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const &,GURL const &)
0x5cc97624 [chrome.dll] - bookmark_change_processor.cc:602] browser_sync::BookmarkChangeProcessor::CreateBookmarkNode(syncer::BaseNode *,BookmarkNode const *,BookmarkModel *,int)
0x5cc99c02 [chrome.dll] - bookmark_model_associator.cc:484] browser_sync::BookmarkModelAssociator::BuildAssociations()
0x5cc9a600 [chrome.dll] - bookmark_model_associator.cc:369] browser_sync::BookmarkModelAssociator::AssociateModels()
0x5cc91f0d [chrome.dll] - frontend_data_type_controller.cc:178] browser_sync::FrontendDataTypeController::Associate()
0x5cc91dff [chrome.dll] - frontend_data_type_controller.cc:84] browser_sync::FrontendDataTypeController::StartAssociating(base::Callback<void (browser_sync::DataTypeController::StartResult,syncer::SyncError const &)> const &)
0x5ccff87d [chrome.dll] - model_association_manager.cc:452] browser_sync::ModelAssociationManager::StartAssociatingNextType()
0x5ccfeb44 [chrome.dll] - model_association_manager.cc:407] browser_sync::ModelAssociationManager::ModelLoadCallback(syncer::ModelType,syncer::SyncError)
0x5ccfe960 [chrome.dll] - bind_internal.h:940] base::internal::InvokeHelper<1,void,base::internal::RunnableAdapter<void ( browser_sync::ModelAssociationManager::*)(syncer::ModelType,syncer::SyncError)>,void (base::WeakPtr<browser_sync::ModelAssociationManager> const &,syncer::ModelType const &,syncer::SyncError const &)>::MakeItSo(base::internal::RunnableAdapter<void ( browser_sync::ModelAssociationManager::*)(syncer::ModelType,syncer::SyncError)>,base::WeakPtr<browser_sync::ModelAssociationManager> const &,syncer::ModelType const &,syncer::SyncError const &)
0x5ccfe97b [chrome.dll] - bind_internal.h:1319] base::internal::Invoker<1,base::internal::BindState<base::internal::RunnableAdapter<void ( browser_sync::ModelAssociationManager::*)(syncer::ModelType,syncer::SyncError)>,void (browser_sync::ModelAssociationManager *,syncer::ModelType,syncer::SyncError),void (base::WeakPtr<browser_sync::ModelAssociationManager>)>,void (browser_sync::ModelAssociationManager *,syncer::ModelType,syncer::SyncError)>::Run(base::internal::BindStateBase *,syncer::ModelType const &,syncer::SyncError const &)
0x5cc91db0 [chrome.dll] - frontend_data_type_controller.cc:72] browser_sync::UIDataTypeController::OnModelLoaded()
0x5cc90bd3 [chrome.dll] - frontend_data_type_controller.cc:61] browser_sync::FrontendDataTypeController::LoadModels(base::Callback<void (syncer::ModelType,syncer::SyncError)> const &)
0x5ccff3f7 [chrome.dll] - model_association_manager.cc:362] browser_sync::ModelAssociationManager::LoadModelForNextType()
0x5ccff45b [chrome.dll] - model_association_manager.cc:161] browser_sync::ModelAssociationManager::StartAssociationAsync()
0x5cc943d0 [chrome.dll] - data_type_manager_impl.cc:192] browser_sync::DataTypeManagerImpl::DownloadReady(syncer::EnumSet<syncer::ModelType,2,16>)
Labels: Feature-Sync Feature-Bookmarks
Comment 2 by [email protected], Jan 2 (6 days ago)
About how many synced bookmarks would you say you have? You can check on google.com/dashboard under the sync section if you don't remember.
If you disable bookmark sync (by running with --disable-sync-bookmarks command line switch or manually disabling the type in the advanced sync setup options) does the problem go away?
Comment 3 by [email protected], Jan 3 (4 days ago)
(No comment was entered for this change.)
Cc: [email protected]
Comment 4 by [email protected], Jan 4 (4 days ago)
(No comment was entered for this change.)
Labels: Hotlist-Windows8
Comment 5 by [email protected], Yesterday (30 hours ago)
This code is not Windows 8 specific... I don't see why it would only crash on Win8...