我的笔记本电脑 HP DV6 型号 1103ee 在网上播放视频或使用应用程序后会重新启动。
转储文件示例： https://skydrive.live.com/redir?resid=24657CA7048734C3!114&authkey=!AIkt9HzuECtZc1Y
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Dump File : 012213-45474-01.dmp
Crash Time : 1/22/2013 7:54:39 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0x00000000
Parameter 2 : 0x866bc1e4
Parameter 3 : 0xb614c000
Parameter 4 : 0x00000135
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+efcd
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dee98
Stack Address 1 : halmacpi.dll+efcd
Stack Address 2 : ntkrnlpa.exe+d1a6c
Stack Address 3 : halmacpi.dll+f27f
Computer Name :
Full Path : C:\Windows\Minidump\012213-45474-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 143,152
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答案1
你的AMD Turion(tm) X2 超级双核移动处理器 ZM-84出现 L1 缓存错误：
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 85ebc024, Address of the WHEA_ERROR_RECORD structure.
Arg3: b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000181, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
Common Platform Error Record @ 85ebc024
-------------------------------------------------------------------------------
Record Id : 01cde9520f47b488
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 1/3/2013 17:01:50 (UTC)
Flags : 0x00000000
===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ 85ebc0a4
Section @ 85ebc17c
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x86
Error Type : Cache error
Operation : Generic
Flags : 0x00
Level : 1
CPU Version : 0x0000000000200f31
Processor ID : 0x0000000000000000
===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ 85ebc0ec
Section @ 85ebc23c
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal
Local APIC Id : 0x0000000000000000
CPU Id : 31 0f 20 00 00 08 02 00 - 01 20 00 00 ff fb 8b 17
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0 @ 85ebc23c
===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ 85ebc134
Section @ 85ebc2bc
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : ICACHEL1_SNOOP_ERR (Proc 0 Bank 1)
~MHz = REG_DWORD 2300
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ x86 Family 17 Model 3 Stepping 1
ProcessorNameString = REG_SZ AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-84
VendorIdentifier = REG_SZ AuthenticAMD
使用 Prime95 检查 CPU，确保 CPU 没有过热（使用 speedfan 或其他工具检查温度）。清除 CPU 冷却器上的灰尘。
// 编辑： 顺便说一句，这似乎是 HP 笔记本电脑的一个常见问题：
http://www.sevenforums.com/crashes-debugging/193415-random-bsods-stop-0x124.html