从我之前的互联网服务提供商，我能够访问（ping/跟踪/远程桌面）我的远程服务器（Windows 2003）。自从我更换了 ISP，我就无法访问它了。
这是tracert来自http://network-tools.com：
TraceRoute from Network-Tools.com to 190.167.228.38 [38.228.167.190.l.sta.codetel.net.do]
Hop (ms) (ms) (ms) IP Address Host name
1 0 0 0 8.9.232.73 xe-5-3-0.edge3.dallas1.level3.net
2 0 0 0 4.69.145.76 ae-2-70.edge2.dallas3.level3.net
3 1 1 1 4.68.63.226 ntt-level3-te.dallas3.level3.net
4 0 1 1 129.250.3.66 ae-6.r20.dllstx09.us.bb.gin.ntt.net
5 30 49 31 129.250.3.175 ae-2.r21.miamfl02.us.bb.gin.ntt.net
6 31 30 31 129.250.3.173 ae-2.r05.miamfl02.us.bb.gin.ntt.net
7 33 31 31 157.238.179.42 ae-0.codetel-verizon-dominicana.miamfl02.us.bb.gin.ntt.net
8 Timed out Timed out Timed out -
9 Timed out Timed out Timed out -
10 69 69 69 190.167.228.38 38.228.167.190.l.sta.codetel.net.do
Trace complete
这是tracert我的电脑：
Tracing route to 37.228.167.190.l.sta.codetel.net.do [190.167.228.37]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 9 ms 9 ms host-190-106-241-1.supernet.com.bo [190.106.241.1]
3 10 ms 10 ms 10 ms host-190-11-79-1.supernet.com.bo [190.11.79.1]
4 10 ms 9 ms 9 ms host-200-58-68-198.supernet.com.bo [200.58.68.198]
5 10 ms 8 ms 8 ms host-200-58-68-197.supernet.com.bo [200.58.68.197]
6 100 ms 103 ms 106 ms 176.52.253.189
7 179 ms 131 ms 130 ms 176.52.251.77
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
我尝试使用谷歌的公共 DNS 8.8.8.8，但没有成功。
我可以用rout add?? 解决此问题吗？需要添加哪些路线？
答案1
我会检查你的新 ISP 的路由器防火墙。关闭它并尝试连接，如果成功，则说明你找到了问题所在。
答案2
给你的 ISP 打电话或登记工单。让他们帮你解决问题，因为他们是你的服务提供商。