我的新 Windows 8 Dell XPS 13 UltraBook 经常出现蓝屏死机。具体情况如下:
硬件(设备管理器的屏幕截图,其中扩展了我认为最相关的项目):
软件:操作系统:Windows 8 应用程序:Web 浏览器、开发工具(Prolog、Eclipse 等)
更具体地说,每次我尝试在启动时登录计算机时,几乎都会出现 BSOD。当我输入密码时或刚输入完密码后,我总会收到带有“DPC_WATCHDOG_VIOLATION”的 BSOD。有时,它也会每隔一次发生一次,但在我连续登录时从未发生过。我不知道这是否有任何相关性,甚至不知道这是否是一种有效的模式。
为了诊断问题,我下载了谁撞车了它告诉我:
On Sun 2013-03-24 2:52:26 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032413-6218-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x133 (0x0, 0x281, 0x280, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 2013-03-24 2:52:26 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: usbmac64.sys (USBMAC64+0x5B96)
Bugcheck code: 0x133 (0x0, 0x281, 0x280, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\drivers\usbmac64.sys
product: --
company: --
description: NDIS 5.0 driver
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: usbmac64.sys (NDIS 5.0 driver, --).
Google query: -- DPC_WATCHDOG_VIOLATION
我不太清楚该怎么做。我用过戴尔系统检测检查我的机器是否拥有所有更新的驱动程序,结果确实如此。
感谢任何对此的意见。
编辑:添加了与此问题相关的所有 .dmp 文件的链接这里
答案1
崩溃是由驱动程序 USBMAC64.SYS 引起的
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
component can usually be identified with a stack trace.
Arg2: 0000000000000281, The DPC time count (in ticks).
Arg3: 0000000000000280, The DPC time allotment (in ticks).
Arg4: 0000000000000000
Debugging Details:
------------------
DPC_TIMEOUT_TYPE: SINGLE_DPC_TIMEOUT_EXCEEDED
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x133
PROCESS_NAME: svchost.exe
CURRENT_IRQL: d
TAG_NOT_DEFINED_c000000f: FFFFF880009C5FB0
LAST_CONTROL_TRANSFER: from fffff8035a9dd6ef to fffff8035a884040
STACK_TEXT:
nt!KeBugCheckEx
nt! ?? ::FNODOBFM::`string'
nt!KeUpdateRunTime
hal!HalpTimerClockInterrupt
nt!KiInterruptDispatchLBControl
nt!KeAcquireSpinLockRaiseToDpc
ACPI!ACPIDispatchIrp
USBMAC64
0x0
0x0
0x0
IMAGE_NAME: USBMAC64.SYS
FAILURE_BUCKET_ID: 0x133_DPC_USBMAC64+6b68
BUCKET_ID: 0x133_DPC_USBMAC64+6b68
Loaded symbol image file: USBMAC64.SYS
Image path: \SystemRoot\system32\DRIVERS\USBMAC64.SYS
Image name: USBMAC64.SYS
Timestamp: Fri May 25 11:35:13 2012
这似乎是司机为了MosChip 7830 高速 USB 以太网适配器。看看是否有更新。