我尝试使用常规 Windows 更新功能更新我的 Windows 7 x64,但它给了我一个0x24
STOP 错误,当我尝试关闭计算机并启动更新屏幕时会发生这种情况,它会持续一段时间然后给我错误,我无法在电脑开启时更新,因为之前,我0x4e
在下载一些更新时收到 STOP 错误,这使我无法再下载任何更新,这是 WinDbg 对0x24
STOP 错误的提示:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
NTFS_FILE_SYSTEM (24)
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff88008e68d68
Arg3: fffff88008e685c0
Arg4: fffff880014b89f1
Debugging Details:
------------------
EXCEPTION_RECORD: fffff88008e68d68 -- (.exr 0xfffff88008e68d68)
ExceptionAddress: fffff880014b89f1 (Ntfs!NtfsFindPrefix+0x0000000000000121)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000
CONTEXT: fffff88008e685c0 -- (.cxr 0xfffff88008e685c0;r)
rax=fffff8a00a2dd930 rbx=fffff8a02e80d4a0 rcx=fffffa8009383ae8
rdx=0000000000000007 rsi=fffff8a00a67a140 rdi=fffff8a02e80d490
rip=fffff880014b89f1 rsp=fffff88008e68fa0 rbp=fffff88008e69220
r8=0000000000000000 r9=0000000000000000 r10=fffff88008e69000
r11=fffff88008e68fe0 r12=fffffa800c4e0660 r13=0000000000000000
r14=0000000000000000 r15=fffff88008e69558
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
Ntfs!NtfsFindPrefix+0x121:
fffff880`014b89f1 410fb709 movzx ecx,word ptr [r9] ds:002b:00000000`00000000=????
Last set context:
rax=fffff8a00a2dd930 rbx=fffff8a02e80d4a0 rcx=fffffa8009383ae8
rdx=0000000000000007 rsi=fffff8a00a67a140 rdi=fffff8a02e80d490
rip=fffff880014b89f1 rsp=fffff88008e68fa0 rbp=fffff88008e69220
r8=0000000000000000 r9=0000000000000000 r10=fffff88008e69000
r11=fffff88008e68fe0 r12=fffffa800c4e0660 r13=0000000000000000
r14=0000000000000000 r15=fffff88008e69558
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
Ntfs!NtfsFindPrefix+0x121:
fffff880`014b89f1 410fb709 movzx ecx,word ptr [r9] ds:002b:00000000`00000000=????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: NULL_DEREFERENCE
PROCESS_NAME: svchost.exe
CURRENT_IRQL: 1
ERROR_CODE: (NTSTATUS) 0xc0000005 - L
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - L
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80004d0c100
GetUlongFromAddress: unable to read from fffff80004d0c1c0
0000000000000000 Nonpaged pool
FOLLOWUP_IP:
Ntfs!NtfsFindPrefix+121
fffff880`014b89f1 410fb709 movzx ecx,word ptr [r9]
FAULTING_IP:
Ntfs!NtfsFindPrefix+121
fffff880`014b89f1 410fb709 movzx ecx,word ptr [r9]
BUGCHECK_STR: 0x24
ANALYSIS_VERSION: 6.3.9431.0 (debuggers(dbg).130615-1214) amd64fre
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff880014b89f1
STACK_TEXT:
fffff880`08e68fa0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsFindPrefix+0x121
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: Ntfs!NtfsFindPrefix+121
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Ntfs
IMAGE_NAME: Ntfs.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5167f5fc
IMAGE_VERSION: 6.1.7601.18127
STACK_COMMAND: .cxr 0xfffff88008e685c0 ; kb
FAILURE_BUCKET_ID: X64_0x24_Ntfs!NtfsFindPrefix+121
BUCKET_ID: X64_0x24_Ntfs!NtfsFindPrefix+121
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x24_ntfs!ntfsfindprefix+121
FAILURE_ID_HASH: {a6c72bb9-607f-2a35-308a-961ac89cecff}
Followup: MachineOwner
---------
2: kd> lmvm Ntfs
start end module name
fffff880`01409000 fffff880`015ab000 Ntfs (pdb symbols) c:\symbols\ntfs.pdb\0842A8FED1C5463FB4078078781F5C622\ntfs.pdb
Loaded symbol image file: Ntfs.sys
Mapped memory image file: c:\symbols\Ntfs.sys\5167F5FC1a2000\Ntfs.sys
Image path: \SystemRoot\System32\Drivers\Ntfs.sys
Image name: Ntfs.sys
Timestamp: Fri Apr 12 11:54:36 2013 (5167F5FC)
CheckSum: 001A27D8
ImageSize: 001A2000
File version: 6.1.7601.18127
Product version: 6.1.7601.18127
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.7 Driver
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: ntfs.sys
OriginalFilename: ntfs.sys
ProductVersion: 6.1.7601.18127
FileVersion: 6.1.7601.18127 (win7sp1_gdr.130412-0013)
FileDescription: NT File System Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.