我有一台 Toshiba Satellite L555D,即使全新安装 Windows 7 后,它仍会随机出现蓝屏。我还尝试运行 chkdsk 和 SFC 扫描,但未发现任何错误。我还尝试过更换不同的 RAM 棒,但同样的问题仍然出现。
以下是我为笔记本电脑检索到的所有内存转储信息:
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Dump File : 100113-32791-01.dmp
Crash Time : 10/1/2013 1:10:24 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000003f
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02cd60d8
Caused By Driver : rtl8192se.sys
Caused By Address : rtl8192se.sys+3b1c5
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\100113-32791-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 271,416
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Dump File : 100113-50076-01.dmp
Crash Time : 10/1/2013 11:12:03 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`011090dc
Parameter 3 : fffff880`02fce5e8
Parameter 4 : fffff880`02fcde40
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+8b71
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : cng.sys+50dc
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\100113-50076-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,600
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Dump File : 092513-36675-01.dmp
Crash Time : 9/25/2013 4:17:42 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffffff`ffffff84
Parameter 2 : 00000000`00000001
Parameter 3 : fffff800`02c9889f
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\092513-36675-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,600
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Dump File : 092313-39499-01.dmp
Crash Time : 9/23/2013 11:27:54 AM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`00000099
Parameter 2 : 00000000`00084855
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00083fb5
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\092313-39499-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,600
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Dump File : 091613-50154-01.dmp
Crash Time : 9/16/2013 7:21:27 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00005003
Parameter 2 : fffff780`c0000000
Parameter 3 : 00000000`00004ef1
Parameter 4 : 00004dc7`00009ce2
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\091613-50154-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,600
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Dump File : 091413-54085-01.dmp
Crash Time : 9/14/2013 7:55:08 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`04805d48
Parameter 3 : fffff880`096f5950
Parameter 4 : 00000000`00000000
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+5d48
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\091413-54085-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,600
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Dump File : 090513-39062-01.dmp
Crash Time : 9/5/2013 5:39:14 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`02c4c149
Parameter 3 : fffff880`093a4e40
Parameter 4 : 00000000`00000000
Caused By Driver : Npfs.SYS
Caused By Address : Npfs.SYS+b149
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\090513-39062-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,600
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Dump File : 090213-42323-01.dmp
Crash Time : 9/2/2013 6:34:14 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02cca410
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\090213-42323-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,600
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Dump File : 081813-42588-01.dmp
Crash Time : 8/18/2013 3:40:41 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02d9bc32
Parameter 3 : fffff880`096611c0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\081813-42588-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,600
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Dump File : 081613-41340-01.dmp
Crash Time : 8/16/2013 12:11:02 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b50
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75b50
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\081613-41340-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 278,968
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答案1
我认为问题出在驱动程序上rtl8192se.sys
。也许它不兼容或崩溃了?
尝试卸载该驱动程序。如果您没有看到相同的 BSOD,则问题就出在它上面。然后执行以下步骤:
1) 重新安装驱动程序,可能是驱动程序文件崩溃了。如果您看到相同的 BSOD,则可能是它与您的硬件/操作系统不兼容。2
) 如果有较新版本,请尝试更新您的驱动程序。3
) 如果没有任何变化,请联系支持人员。
让我来解释一下你的错误:
Caused By Driver : rtl8192se.sys
- 你必须从这里开始。
它想写入一个不需要权限的内存地址(0x0000000A
)。
而你的Parameter 3
等于0x...01
,这意味着它试图write
写入该内存。
系统给你 BSOD 来阻止它。
信息:rtl8192se.sys
是Realtek RTL8192SE WLAN 适配器。
所以如果你想联系他们,你必须去那里。
答案2
错误代码0x0000000a
,0x0000001a
并0x00000050
指向 RAM。可能一个或多个 RAM 模块出现故障。您应该下载MemText x86并将 iso 文件刻录到 CD 或 USB 记忆棒并运行测试(通过 BIOS 将 CD 或 USB 记忆棒设置为主启动选项)。
0x1000007e
通常表示由于超频不当导致操作系统损坏。如果您已应用任何超频,请确保恢复到出厂设置。
0x0000003b
再次与超频有关。此代码表明 CPU vcore 太低。如果您尚未对处理器进行超频,则可能需要通过 BIOS 手动增加 CPU vcore。
错误代码来源: 常见错误代码
答案3
安装Nirsoft 蓝屏视图并查看哪些系统文件导致了 BSOD。
也许内存条没有问题,也许是硬盘、GPU 或其他硬件问题,也可能是驱动程序有故障。