我最近买了一台定制电脑，从那时起我就一直面临这个问题。他们提供的 RAM 出现 BSOD。我换了一个新的 RAM 模块。奇怪的是，现在没有 BSOD，但当我浏览互联网、玩游戏、看电影时系统会冻结和挂起。我真的无法确定其中的规律。我还没有用 Memtest 测试过新的 RAM。我也在 Linux 环境 (Linux Mint) 中尝试了同样的活动，那里一切都运行良好。没有冻结或锁定。
在冻结期间，鼠标和键盘将无法工作。CTRL + ALT + DEL 也无济于事。摆脱冻结的唯一方法是按住电源按钮或按下重置按钮。
PC 附带的驱动程序与 Windows 7 不兼容。我尝试了 Driver Genius 并安装了 NVidia 驱动程序。
这是详细的系统信息。
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Summary
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Computer Brand Name: Hewlett-Packard Napa
Operating System: Microsoft Windows 7 Ultimate Build 7601
Service Pack: Service Pack 1
Processor: Intel Core 2 Duo E6550 (2333.3 MHz)
Motherboard: FOXCONN Napa (nVidia nForce 7100 630i (MCP73PV))
Memory: 2 GBytes ()
Hard Drive: Hitachi HCT721010SLA360 (953,869 MBytes (1000 GB))
Optical Drive: HL-DT-ST DVDRAM GH24NSB0 (DVD+R DL)
Display Adapter: nVIDIA GeForce 7100 / nForce 630i (MCP73PV) [Hewlett-Packard]
Audio Adapter: nVIDIA MCP73 - High Definition Audio Controller
Network Adapter: nVIDIA MCP73 - LAN Controller
Monitor: LG 700B
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Processor
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CPU ID: 000006FB
Code Name: Conroe-4M
CPU Stepping: G0
CPU Platform: LGA775 (FC-LGA6)
Microcode Update Revision: B6
Core(s): 2
Thread(s): 2
Original Frequency: 2333.3 MHz
Current Frequency: 2316.3 MHz = 7.00 x 330.9 MHz @ 1.3500 V
CPU Core Temperature: N/A
L1 Cache: Instruction: 32 KBytes, Data: 32 KBytes
L2 Cache: Integrated: 4 MBytes
CPU Thermal Design Power: 65 W
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Motherboard
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Model: FOXCONN Napa
Chipset: nVidia nForce 7100-630i (MCP73PV)
Slots: 1xPCI, 2xPCI Express x1, 1xPCI Express x16
PCI Express Version Supported: v1.1
USB Version Supported: v2.0
Super IO/LPC Chip: ITE IT8718F
BIOS Manufacturer: Phoenix - AwardBIOS v6.00PG, Hewlett-Packard
BIOS Date: 05/08/09
BIOS Version: 5.27
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Memory
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Module Number: 0
Module Size: 2048 MBytes
Memory Type: DDR2-SDRAM
Memory Speed: 400.0 MHz (PC2-6400)
Module Manufacturer: Unknown
Error Check/Correction: None
Number Of Banks: 8
Number Of Ranks: 2
Supported CAS Latencies: 6.0, 5.0, 4.0
Min. RAS-to-CAS Delay: 15.00 ns
Min. Row Precharge Time: 15.00 ns
Min. RAS Pulse Width: 45 ns
Supported Module Timing at 400.0 MHz: 6.0-6-6-18
Supported Module Timing at 333.3 MHz: 5.0-5-5-15
Supported Module Timing at 266.7 MHz: 4.0-4-4-12
Min. Row-Activate To Row-Activate Delay: 7.50 ns
Write Recovery Time: 15.00 ns
Internal write to read command delay: 7.50 ns
Internal read to precharge command delay: 7.50 ns
Minimum Activate to Activate/Refresh Time: 60.00 ns
Minimum Refresh to Activate/Refresh Command Period: 105.00 ns
Address and Command Setup Time Before Clock: 0.10 ns
Address and Command Setup Time After Clock: 0.17 ns
Data Input Setup Time Before Strobe: 0.05 ns
Data Input Setup Time After Strobe: 0.12 ns
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Hard Drive
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Drive Model: Hitachi HCT721010SLA360
Drive Controller: Serial ATA 3Gb/s
Drive Serial Number: STF6L7MS3RWLMK
Firmware Revision: ST6OA31E
Drive Capacity: 953,869 MBytes (1000 GB)
Media Rotation Rate: 7200 RPM
Temperature: N/A
Cache Buffer Size: 15001 KBytes
Number of Cylinders: 16383
Number of Heads: 16
Number of Sectors: Unknown
Sectors Per Track: 63
Native Command Queuing: Supported, Max. Depth: 32
TRIM Command: Not Supported
Write Cache: Present, Active
S.M.A.R.T. Feature: Present, Active
Security Feature: Present, Inactive
Removable Media Feature: Not Present, Disabled
Power Management: Present, Active
Advanced Power Management: Present, Inactive
Packet Interface: Not Present, Disabled
Look-Ahead Buffer: Present, Active
Host Protected Area: Present, Enabled
Power-Up In Standby: Supported, Inactive
Automatic Acoustic Management: Supported, Active
48-bit LBA: Supported, Active
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Optical Drive
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Drive Model: HL-DT-ST DVDRAM GH24NSB0
Device Type: DVD+R DL
Drive Serial Number: KKHDB794048
Firmware Revision: LN00
Supported Disk Type (Read): CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD+R DL
Supported Disk Type (Write): CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD+R DL
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Display Adapter
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Video Card: nVIDIA GeForce 7100 / nForce 630i (MCP73PV) [Hewlett-Packard]
Video Chipset: nVIDIA GeForce 7100 / nForce 630i
Video Memory: 128 MBytes of SDRAM
Bus Type: PCI
Video Chipset Revision: A2
Memory Bus Width: 64-bit
GPU Temperature: N/A
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Audio Adapter
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Audio Adapter: nVIDIA MCP73 - High Definition Audio Controller
High Definition Audio Codec: RealTek ALC888
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Network Adapter
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Network Adapter: nVIDIA MCP73 - LAN Controller
MAC Address: D0-27-88-63-23-41
Maximum Link Speed: 100 Mbps
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Monitor
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Monitor Name: LG 700B
Serial Number: 1138
Date Of Manufacture: Week: 2, Year: 2005
Max Vertical Size: 25 cm
Max Horizontal Size: 33 cm
Standby: Supported
Suspend: Supported
Standard Colour Space: Not Supported
Preferred Timing Mode: Supported
Default GTF Supported: Not Supported
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Time of this report: 2/4/2014 11:00:23 PM
HWiNFO32.dll: 4.1.7.0
我也尝试过重新安装 Windows 7，并且我 100％确定没有恶意软件或病毒。
答案1
首先排除一些简单的东西。首先，在执行 CPU 密集型任务时获取温度基准。确保温度不会飙升到过高。
然后，为了维护，如果电脑上有灰尘，请吹干。过热会导致难以捉摸的错误，如内存错误、硬盘错误和死机，这些错误可能会让您如临大敌（我经历过，也经历过）！再次检查温度仅供参考。
然后测试硬盘并修复错误，还运行表面扫描并修复错误。
整夜测试内存错误，只是作为继续操作之前的快速检查。
最后，如果您还没有这样做，您可以尝试重新加载操作系统以消除软件问题（只需在可用分区或另一个硬盘上安装新副本）。
如果仍然有问题，那么您需要进入故障排除的下一阶段，在该阶段您可以（1）重现问题，然后（2）进行硬件更改并在每次硬件更改之间进行测试和测量，以隔离故障硬件。
答案2
如果然后测试硬盘并修复错误，还要运行表面扫描并修复错误。隔夜测试内存错误，就像继续之前快速检查一样。您可以尝试重新加载操作系统以消除软件问题（如果您还没有这样做），您只需在可用分区或另一个硬盘上安装新副本即可。