我见过类似的问题,但答案没有帮助,所以这里是我的问题。我最近将运行良好的 Windows 7 换成了 10,并且......除了我尝试以几乎任何方式打开(文件)资源管理器时,运行正常。
由于这似乎是一个反复出现的问题,我尝试了几件事:
- 运行 SFC(所有文件均正常)
- 卸载(并认为已删除)图形驱动程序。
- 赋予所有分区的用户完全控制权。
- 不,我不使用 AutodeskInventor。
- 转储文件位于https://www.dropbox.com/s/k0vjzxhengjhcf8/explorer.exe.7800.zip?dl=0。
此时,我不得不承认我不知道如何读取此文件,但如果有的话,希望它对答案有用。
答案1
崩溃是由 Adobe Acrobat 9.0(Acrobat Elements DLL ContextMenu64.dll)引起的:
DEFAULT_BUCKET_ID: SOFTWARE_NX_FAULT
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.
EXCEPTION_PARAMETER1: 0000000000000008
EXCEPTION_PARAMETER2: 00000000001163fc
WRITE_ADDRESS: 00000000001163fc
FOLLOWUP_IP:
ContextMenu64_b370000!ShowConversionSettingsDialog+661c5
00000000`0b404cb5 488b5c2430 mov rbx,qword ptr [rsp+30h]
FAILED_INSTRUCTION_ADDRESS:
+0
00000000`001163fc ?? ???
BUGCHECK_STR: SOFTWARE_NX_FAULT
APP: explorer.exe
ANALYSIS_VERSION: 10.0.10240.9 amd64fre
STACK_TEXT:
00 ntdll!NtWaitForMultipleObjects
01 ntdll!RtlReportExceptionEx
02 ntdll!RtlReportException
03 ntdll!LdrpInitializeNode$filt$1
04 ntdll!_C_specific_handler
05 ntdll!RtlpExecuteHandlerForException
06 ntdll!RtlDispatchException
07 ntdll!KiUserExceptionDispatch
08 0x0
09 ContextMenu64_b370000!ShowConversionSettingsDialog
0a ContextMenu64_b370000!ShowConversionSettingsDialog
0b ntdll!LdrpCallInitRoutine
0c ntdll!LdrpInitializeNode
0d ntdll!LdrpInitializeGraphRecurse
0e ntdll!LdrpPrepareModuleForExecution
0f ntdll!LdrpLoadDllInternal
10 ntdll!LdrpLoadDll
11 ntdll!LdrLoadDll
12 KERNELBASE!LoadLibraryExW
FAILURE_ID_HASH_STRING: um:software_nx_fault_c0000005_contextmenu64.dll!showconversionsettingsdialog
Loaded symbol image file: ContextMenu64.dll
Image path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat Elements\ContextMenu64.dll
Image name: ContextMenu64.dll
Browse all global symbols functions data
Timestamp: Thu Jun 12 08:34:11 2008 (4850C363)
CheckSum: 00180E84
ImageSize: 00189000
File version: 9.0.0.332
Product version: 9.0.0.332
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0000.04b0 0400.04b0 0409.04b0
CompanyName: Adobe Systems Inc.
ProductName: Adobe Acrobat Elements
InternalName: Acrobat Elements
OriginalFilename: ContextMenu.dll
ProductVersion: 9.0.0.2008061100\0
FileVersion: 9.0.0.2008061100\0
PrivateBuild: 9.0.0.2008061100\0
SpecialBuild: 9.0.0.2008061100\0
FileDescription: Adobe Acrobat Context Menu
LegalCopyright: Copyright 1984-2008 Adobe Systems Incorporated and its licensors. All rights reserved.
LegalTrademarks: Copyright 1984-2008 Adobe Systems Incorporated and its licensors. All rights reserved.
Comments: Srini Gowthaman
该 DLL 是 2008 年的。请更新到较新的 Acrobat 版本或禁用 ShellExtension。