2 天前，似乎没有任何征兆，MS Word 2013 停止工作了。无法查看/预览/打印与 Word 文档相关的任何内容。
我的规格：
OS Microsoft 8 Pro
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.75 GB
Available Physical Memory 4.99 GB
Total Virtual Memory 15.5 GB
Available Virtual Memory 12.6 GB
Page File Space 7.75 GB
Page File C:\pagefile.sys
以下是与应用程序挂起相关的第一个事件的事件日志详细信息，以及一些最新的错误/事件：
最早的初始事件日志：
Log Name: Application
Source: Application Hang
Date: 24/10/2015 11:24:10 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Description: The program WINWORD.EXE version 12.0.6545.5000 stopped interacting with Windows and was closed.
Process ID: b18
Start Time: 01cc219d5778e762
Termination Time: 25
Application Path: C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
Report Id:
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-10-24T03:24:10.000000000Z" />
<EventRecordID>17911</EventRecordID>
<Channel>Application</Channel>
<Computer>Scott-PC</Computer>
<Security />
</System>
<EventData>
<Data>WINWORD.EXE</Data>
<Data>12.0.6545.5000</Data>
<Data>b18</Data>
<Data>01cc219d5778e762</Data>
<Data>25</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Office13\WINWORD.EXE</Data>
<Data>
</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>