我的最新 Windows 10 教育版出现了一分钟的死机。问题是这是硬件问题还是软件问题。笔记本是较旧的 HP ProBook 4730s。AIDA64 的全面硬件/软件配置是这里。
这是来自事件查看器->Windows 日志->应用程序：
The program explorer.exe version 10.0.10240.16431 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 10c8
Start Time: 01d125b8729610ff
Termination Time: 0
Application Path: C:\Windows\explorer.exe
Report Id: f60e6932-91c5-11e5-9bf4-9cb70d6a1bc7
Faulting package full name:
Faulting package-relative application ID:
这是来自安全和维护控制面板的信息：
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 10.0.10240.16431
Application Timestamp: 55c9bd76
Hang Signature: 17c4
Hang Type: 33554432
OS Version: 10.0.10240.2.0.0.256.121
Locale ID: 1051
Additional Hang Signature 1: 17c4817c1556eeda1cddaca120ca624a
Additional Hang Signature 2: 331c
Additional Hang Signature 3: 331c88d4b6b0027af1ffe45ab7c0ade5
Additional Hang Signature 4: 17c4
Additional Hang Signature 5: 17c4817c1556eeda1cddaca120ca624a
Additional Hang Signature 6: 331c
Additional Hang Signature 7: 331c88d4b6b0027af1ffe45ab7c0ade5
Extra information about the problem
Bucket ID: f43cfbf52b52bdf16610e73b4e07e23d (128895979238)