这个问题困扰了我很长时间,有一年多了。
当我将数据(通常是大量数据)从一个驱动器传输到另一个驱动器时,计算机崩溃,并且出现蓝屏或只是重新启动。
最初我以为是硬盘有问题,所以我更换了硬盘,但问题仍然存在。我已对所有硬盘运行了智能驱动器诊断程序,没有发现任何问题。
然后我更换了所有内存,以为一定是这个原因。问题仍然存在。
然后我更换了显卡。问题依旧。
然后我升级到 Windows 10,问题变得更加严重,所以我回滚回 Windows 7。
SSD具有最新的固件,显卡具有最新的驱动程序。
我现在认为这是两个问题之一:
我的 SSD 驱动器包含操作系统还是主板?
有人知道如何具体诊断这个问题或解决这个问题吗?全新安装有帮助吗?
PC:Windows 7 SP1、AMD Phenom II X4 965、16Gb RAM、AMD Radeon (TM) R9 200 系列、华硕主板 M4A87TD/USB3
它不再保存转储。我已进行建议的更改并重新启动。这是最新的可用版本。错误仍然相同。
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Dump File : 010316-35303-01.dmp
Crash Time : 03/01/2016 22:54:00
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`06d90430
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+7e6a
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+74200
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\010316-35303-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,536
Dump File Time : 03/01/2016 22:55:44
==================================================
文件共享:
https://drive.google.com/folderview?id=0B4vdd4ItUiFCMHJsRFBoMHhhajQ&usp=sharing
答案1
崩溃表明驱动程序 inspect.sys,它是 COMODO(防火墙/AV)的一部分:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88006d90430, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for inspect.sys
*** ERROR: Module load completed but symbols could not be loaded for inspect.sys
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 7601.19018.amd64fre.win7sp1_gdr.150928-1507
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: To Be Filled By O.E.M.
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 0601
BIOS_DATE: 04/02/2010
BASEBOARD_MANUFACTURER: ASUSTeK Computer INC.
BASEBOARD_PRODUCT: M4A87TD/USB3
BASEBOARD_VERSION: Rev 1.xx
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: openvpn.exe
00 nt!KeBugCheckEx
01 nt!KipFatalFilter
02 nt! ?? ::FNODOBFM::`string'
03 nt!_C_specific_handler
04 nt!RtlpExecuteHandlerForException
05 nt!RtlDispatchException
06 nt!KiDispatchException
07 nt!KiExceptionDispatch
08 nt!KiGeneralProtectionFault
09 afd!memmove
0a afd!AfdReceiveDatagramEventCommonHandler
0b afd!AfdReceiveDatagramEventHandler
0c tdx!TdxEventReceiveMessagesTransportAddress
0d tcpip!UdpDeliverDatagrams
0e tcpip!UdpReceiveDatagrams
0f tcpip!IppDeliverListToProtocol
10 tcpip!IppProcessDeliverList
11 tcpip!IppReceiveHeaderBatch
12 tcpip!IpFlcReceivePackets
13 tcpip!FlpReceiveNonPreValidatedNetBufferListChain
14 tcpip! ?? ::FNODOBFM::`string'
15 nt!KeExpandKernelStackAndCalloutEx
16 tcpip!FlReceiveNetBufferListChain
17 ndis!ndisMIndicateNetBufferListsToOpen
18 ndis!ndisMDispatchReceiveNetBufferLists
19 ndis!ndisMTopReceiveNetBufferLists
1a ndis!ndisFilterIndicateReceiveNetBufferLists
1b ndis!NdisFIndicateReceiveNetBufferLists
1c inspect
1d 0x0
1e 0x0
1f 0x0
Image path: \SystemRoot\system32\DRIVERS\inspect.sys
Image name: inspect.sys
Browse all global symbols functions data
Timestamp: Wed Aug 05 01:20:30 2015
该驱动程序版本是 2015 年 8 月的,因此请查看是否有 COMODO 的程序更新。如果没有,请完全删除该工具并查看问题是否消失。