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任务栏上没有任何内容可以工作或打开，只要单击任何内容，就会运行 WerFault.exe

tag-icon • tag-icon windows-10 windows-explorer
任务栏上没有任何内容可以工作或打开，只要单击任何内容，就会运行 WerFault.exe

Windows 10，完全更新 - 版本 1511（操作系统内部版本 10586.0）

无法打开“开始菜单”、“Cortana”、“音量控制”、“通知”——任务栏上的任何内容。

此问题是由以下原因引起的：

1）explorer.exe昨天被终止了一次

我已经尝试了所有可以通过标准搜索找到的修复方法。包括所有内容这里已经尝试过了。

我可以看到，只要我在任务栏上单击任何内容，就会WerFault.exe运行“Windows 错误报告”，但这只能通过观察任务管理器来实现，因为当我单击任何内容时，实际上什么都没有出现。

我甚至无法右键单击任务栏上的非 Windows 应用程序，例如右键单击 Chrome 窗口以关闭它或执行其他操作。

如果尝试打开“开始”菜单，事件查看器将生成 5 个事件：

1）Faulting application name: ShellExperienceHost.exe, version: 10.0.10586.0, time stamp: 0x5632d93d

2）

Fault bucket 133232457255, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

3）

Faulting application name: SearchUI.exe, version: 10.0.10586.0, time stamp: 0x5632d66d

4）

Activation of app Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy!App failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.

5）

Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information

答案1

转储显示Access Denied错误：

Stowed Exception Array @ 0x00000095c833dae0

Stowed Exception #1 @ 0x00000283e6810138
    0x80070005 (FACILITY_WIN32 - Win32 Undecorated Error Codes): E_ACCESSDENIED - General access denied error

    Stack    : 0x283e6815780
        7ff9d4c11734 combase!RoOriginateError+0x54
        7ff9cfd93f20 wincorlib!Platform::Details::ReCreateException+0x90
        7ff9cfdbcfb7 wincorlib!__abi_WinRTraiseAccessDeniedException+0x17
        7ff7f577b306 ShellExperienceHost!__abi_WinRTraiseException+0xca
        7ff7f5746374 ShellExperienceHost!Windows::UI::Xaml::Application::Start+0x94
        7ff7f57462d0 ShellExperienceHost!main+0x40
        7ff7f574a82e ShellExperienceHost!_main+0xa6
        7ff7f574a041 ShellExperienceHost!__mainCRTStartup+0x1ad
        7ff9d3cf8102 kernel32!BaseThreadInitThunk+0x22
        7ff9d4fec264 ntdll!RtlUserThreadStart+0x34

0:000> !PDE.dse 00000095c833dae0
Stowed Exception Array @ 0x00000095c833dae0

Stowed Exception #1 @ 0x00000283e6810138
    0x80070005 (FACILITY_WIN32 - Win32 Undecorated Error Codes): E_ACCESSDENIED - General access denied error

    Stack    : 0x283e6815780
        7ff9d4c11734 combase!RoOriginateError+0x54
        7ff9cfd93f20 wincorlib!Platform::Details::ReCreateException+0x90
        7ff9cfdbcfb7 wincorlib!__abi_WinRTraiseAccessDeniedException+0x17
        7ff7f577b306 ShellExperienceHost!__abi_WinRTraiseException+0xca
        7ff7f5746374 ShellExperienceHost!Windows::UI::Xaml::Application::Start+0x94
        7ff7f57462d0 ShellExperienceHost!main+0x40
        7ff7f574a82e ShellExperienceHost!_main+0xa6
        7ff7f574a041 ShellExperienceHost!__mainCRTStartup+0x1ad
        7ff9d3cf8102 kernel32!BaseThreadInitThunk+0x22
        7ff9d4fec264 ntdll!RtlUserThreadStart+0x34

0:000> !PDE.dse 00000095c833dae0
Stowed Exception Array @ 0x00000095c833dae0

Stowed Exception #1 @ 0x00000283e6810138
    0x80070005 (FACILITY_WIN32 - Win32 Undecorated Error Codes): E_ACCESSDENIED - General access denied error

    Stack    : 0x283e6815780
        7ff9d4c11734 combase!RoOriginateError+0x54
        7ff9cfd93f20 wincorlib!Platform::Details::ReCreateException+0x90
        7ff9cfdbcfb7 wincorlib!__abi_WinRTraiseAccessDeniedException+0x17
        7ff7f577b306 ShellExperienceHost!__abi_WinRTraiseException+0xca
        7ff7f5746374 ShellExperienceHost!Windows::UI::Xaml::Application::Start+0x94
        7ff7f57462d0 ShellExperienceHost!main+0x40
        7ff7f574a82e ShellExperienceHost!_main+0xa6
        7ff7f574a041 ShellExperienceHost!__mainCRTStartup+0x1ad
        7ff9d3cf8102 kernel32!BaseThreadInitThunk+0x22
        7ff9d4fec264 ntdll!RtlUserThreadStart+0x34

跑步后台进程监视器，尝试打开开始菜单或任何其他导致崩溃的操作时，请在结果列中查看哪个操作因Access Denied错误而失败。

也可以尝试运行本次更新它会修复也可能导致错误的 ACL。

答案2

我们的一台 Windows 10 PC 在安装周年更新后出现了这种情况。单击开始菜单不起作用。当我查看事件日志时，它显示：

Faulting application name: ShellExperienceHost.exe, version: 10.0.14393.187, time stamp: 0x57cf9d73
Faulting module name: nvumdshimx.dll, version: 21.21.13.6909, time stamp: 0x579f36b5
Exception code: 0xc0000005
Fault offset: 0x0000000000051979
Faulting process id: 0x1594
Faulting application start time: 0x01d2290588da8cb1

错误模块 nvumdshimx.dll 原来是 Nvidia 驱动程序安装的一部分。一旦我删除 Nvidia 驱动程序，开始菜单就会再次正常工作。

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