单击任何上下文菜单命令时 Explorer 崩溃

单击任何上下文菜单命令时 Explorer 崩溃

我最近更新了新的内部预览版,但我不知道这是否与此有关。无论如何,当我右键单击任意位置(在桌面上、文件夹内)并单击我拥有的任何上下文菜单选项(即“Git Bash Here”或“使用 Atom 打开”)时,文件资源管理器会关闭并且任务栏会重置。我认为这些是 explorer.exe 崩溃的迹象。

有趣的是,如果我点击某个项目然后选择任何命令,它都会起作用。只有当我点击空白处时它才会崩溃。

我已经尝试使用 CCleaner 修复注册表,手动检查相关注册表项也没有任何效果。我该怎么办?

以下是事件查看器日志:

Faulting application name: explorer.exe, version: 10.0.14366.0, time stamp: 0x575b788e
Faulting module name: windows.storage.dll, version: 10.0.14366.0, time stamp: 0x575b7903
Exception code: 0xc0000005
Fault offset: 0x00000000003556ef
Faulting process id: 0x1c64
Faulting application start time: 0x01d1cba001341ccf
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\System32\windows.storage.dll
Report Id: 4b9f9854-7392-4a9e-8da0-742a32bb45b8
Faulting package full name: 
Faulting package-relative application ID: 

该错误事件之后的三个信息事件:

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 10.0.14366.0
P3: 575b788e
P4: windows.storage.dll
P5: 10.0.14366.0
P6: 575b7903
P7: c0000005
P8: 00000000003556ef
P9: 
P10: 

Attached files:
\\?\C:\Users\Luka\AppData\Local\Temp\WER9A2C.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A3D.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_cab_2b489a4a\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_cab_2b489a4a\triagedump.dmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_cab_2b489a4a

Analysis symbol: 
Rechecking for solution: 0
Report Id: 4b9f9854-7392-4a9e-8da0-742a32bb45b8
Report Status: 4
Hashed bucket: 
--------------------------------------------------------------
The shell stopped unexpectedly and explorer.exe was restarted.
--------------------------------------------------------------
Fault bucket 120493863433, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 10.0.14366.0
P3: 575b788e
P4: windows.storage.dll
P5: 10.0.14366.0
P6: 575b7903
P7: c0000005
P8: 00000000003556ef
P9: 
P10: 

Attached files:
\\?\C:\Users\Luka\AppData\Local\Temp\WER9A2C.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A3D.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_cab_2b489a4a\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_cab_2b489a4a\triagedump.dmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_2b68b3fc

Analysis symbol: 
Rechecking for solution: 0
Report Id: 4b9f9854-7392-4a9e-8da0-742a32bb45b8
Report Status: 0
Hashed bucket: d03c3e99aa0a078539db76e47d0c9165

答案1

这似乎是安装技术预览版/内部预览版时的一个已知问题。

微软已经针对此问题发布了补丁。 https://support.microsoft.com/en-us/kb/3020114

答案2

你说得对,Explorer 崩溃了,并且没有显示错误消息。如果你在加入 Insider Preview 并更新后没有安装任何东西,那么可能是更新中断了。打开事件查看器,看看是否有特定的东西导致崩溃。然后使用 Nirsoft 的ShellEx查看器禁用它,或者禁用它们全部并查看是否能解决您的问题。

答案3

我已经升级到较新的内部版本 (14371),问题已消失。

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