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安装新 GPU 后出现 DRIVER_POWER_STATE_FAILURE - Windows 10

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安装新 GPU 后出现 DRIVER_POWER_STATE_FAILURE - Windows 10

我的 GPU 上周坏了，所以我买了一个新的。RX 480 8GB。

首次安装新 GPU 后，我的启动时间变得很慢（10-15 分钟）。然后我彻底清理了 C: 驱动器（没有保留我的文件，它们备份了以防万一）并重新安装了 Windows。

它运行良好，然后我收到了带有 DRIVER_POWER_STATE_FAILURE 代码的蓝屏死机。

我已经更新了所有驱动程序，但仍然时不时出现 DRIVER_POWER_STATE_FAILURE 蓝屏。一旦计算机自行重启，这种情况就不会再发生，除非我关闭计算机再打开。

我不确定要查找什么。我看过的每个指南都说要更新驱动程序，我已经这样做了。

任何帮助都非常感谢。另外，有人发布了他们的“转储文件”，其中包含很多有用的信息。我在哪里可以找到该文件，Windows 10 是否默认创建这些文件？

谢谢。

Dropbox 转储文件链接

编辑：查看转储文件后，坏驱动程序似乎是 USBHUB3.sys，我将卸载它并查看是否有帮助。当我找到答案时，我会回复。

编辑 2：到目前为止一切顺利。我已经上网大约 10 分钟了，通常到那时它就会崩溃。希望一切顺利

答案1

使用 Windbg 分析 dmp显示崩溃不是由 USBhub3.sys 引起的，而是由hcwE5bda.sys哪个引起的Hauppauge Siena 视频捕捉驱动程序

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffbc8de5ac5060, Physical Device Object of the stack
Arg3: ffffd181d91fb960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffbc8de2f007e0, The blocked IRP

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING:  14393.447.amd64fre.rs1_release_inmarket.161102-0100

SYSTEM_MANUFACTURER:  MSI

SYSTEM_PRODUCT_NAME:  MS-7758

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  3.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  V2.13

BIOS_DATE:  03/07/2014

BASEBOARD_MANUFACTURER:  MSI

BASEBOARD_PRODUCT:  Z77A-G41 (MS-7758)

BASEBOARD_VERSION:  3.0

DUMP_TYPE:  1

BUGCHECK_P1: 3

BUGCHECK_P2: ffffbc8de5ac5060

BUGCHECK_P3: ffffd181d91fb960

BUGCHECK_P4: ffffbc8de2f007e0

DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  UsbHub3.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5789998e

MODULE_NAME: UsbHub3

FAULTING_MODULE: fffff80a01e20000 UsbHub3

CPU_COUNT: 8

CPU_MHZ: dac

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3a

CPU_STEPPING: 9

CPU_MICROCODE: 6,3a,9,0 (F,M,S,R)  SIG: 1B'00000000 (cache) 1B'00000000 (init)

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
00 nt!KeBugCheckEx
01 nt!PopIrpWatchdogBugcheck
02 nt!PopIrpWatchdog
03 nt!KiRetireDpcList
04 nt!KiIdleLoop


FAILURE_BUCKET_ID:  0x9F_3_hcwE5bda_IMAGE_UsbHub3.sys

BUCKET_ID:  0x9F_3_hcwE5bda_IMAGE_UsbHub3.sys

PRIMARY_PROBLEM_CLASS:  0x9F_3_hcwE5bda_IMAGE_UsbHub3.sys

BUILDOSVER_STR:  10.0.14393.447.amd64fre.rs1_release_inmarket.161102-0100

FAILURE_ID_HASH_STRING:  km:0x9f_3_hcwe5bda_image_usbhub3.sys


6: kd> !podev ffffbc8de5ac5060
Device object is for:
  DriverObject e3fd6560
Current Irp 00000000 RefCount 1 Type 00000022 AttachedDev ffffbc8de5abc040 DevFlags 00003044  DO_POWER_PAGABLE
Device queue is not busy.
Device Object Extension: ffffbc8de5ac51d8:
PowerFlags: 00000011 =>SystemState=1 DeviceState=1
Dope: 00000000:
6: kd> !devstack ffffbc8de5abc040
  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffbc8de5a74e40  \Driver\ksthunk    ffffbc8de5a74f90  00000068
> ffffbc8de5abc040 *** ERROR: Module load completed but symbols could not be loaded for hcwE5bda.sys
 \Driver\hcwE5bda   ffffbc8de5abc1b0  
  ffffbc8de5ac5060  \Driver\USBHUB3    ffffbc8de5a71e70  USBPDO-13
!DevNode ffffbc8de5b57be0 :
  DeviceInst is "USB\VID_2040&PID_E502\E502-00-00A93EB0"
  ServiceName is "hcwE5bda"
6: kd> lmvm hcwE5bda
Browse full module list
start             end                 module name
fffff809`ff7e0000 fffff809`ff8cc380   hcwE5bda   (no symbols)           
    Loaded symbol image file: hcwE5bda.sys
    Image path: \SystemRoot\system32\drivers\hcwE5bda.sys
    Image name: hcwE5bda.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Feb  8 21:20:53 2016 (56B8F8A5)
    CheckSum:         000F53A3
    ImageSize:        000EC380
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

因此，请更新/删除此 Hauppauge 驱动程序来修复该问题。

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