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Windows 10 上某些网络连接到 VPN 时出现错误 800

tag-icon • tag-icon windows-10 vpn tcp pptp ipsec
Windows 10 上某些网络连接到 VPN 时出现错误 800

当我尝试连接到 Windows 10 Pro 上的客户端 VPN 时，遇到了一个有趣的问题。

我可以通过手机（4G）连接客户端的 VPN，但不能连接办公室网络，然而其他同事可以连接到同一网络。

我尝试过重置网络适配器、网络设置、DNS，但都没有成功。我还下载了Wireshark，看看是否有东西弹出来，但我对这种网络的了解非常有限。

VPN 设置如下：

点对点隧道协议

微软CHAP2

我将添加事件查看器中记录的信息。

CoId={FC917C8A-C531-4137-A439-69F13747C3FF}: The user SYSTEM is trying to establish a link to the Remote Access Server for the connection named VPN1 using the following device: 
Server address/Phone Number = hidden
Device = WAN Miniport (IKEv2)
Port = VPN2-1
MediaType = VPN.

CoId={FC917C8A-C531-4137-A439-69F13747C3FF}: The user SYSTEM dialed a connection named VPN1 which has failed. The error code returned on failure is 800.

CoId={FC917C8A-C531-4137-A439-69F13747C3FF}: The user SYSTEM has successfully established a link to the Remote Access Server using the following device: 
Server address/Phone Number = hidden
Device = WAN Miniport (IKEv2)
Port = VPN2-1
MediaType = VPN.

CoId={FC917C8A-C531-4137-A439-69F13747C3FF}: The link to the Remote Access Server has been established by user SYSTEM.

CoId={FC917C8A-C531-4137-A439-69F13747C3FF}: The user SYSTEM is trying to establish a link to the Remote Access Server for the connection named VPN1 using the following device: 
Server address/Phone Number = hidden
Device = WAN Miniport (SSTP)
Port = VPN1-1
MediaType = VPN.

CoId={FC917C8A-C531-4137-A439-69F13747C3FF}: The user SYSTEM is trying to establish a link to the Remote Access Server for the connection named VPN1 using the following device: 
Server address/Phone Number = hidden
Device = WAN Miniport (L2TP)
Port = VPN3-1
MediaType = VPN.

CoId={FC917C8A-C531-4137-A439-69F13747C3FF}: The user SYSTEM dialed a connection named VPN1 which has failed. The error code returned on failure is 800.

答案1

在网上搜索了几天后，我偶然发现了这篇文章https://support.microsoft.com/en-au/help/312840/error-message-error-720-no-ppp-control-protocols-configured这促使我删除并重新安装 TCP 协议/协议。

  1. 我进入设备管理器并按照下图删除了驱动程序。
  2. 重启机器
  3. Windows 自动重新安装了驱动程序
  4. 测试了 VPN。
  5. 一切正常。

删除这些驱动程序

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