我不擅长网络故障排除。我尝试了很多步骤,但还是无法解决这个问题。
我可以将我的 PC 连接到两个不同的调制解调器无线路由器组件。当我连接到调制解调器无线路由器 #1 时,我可以正常连接互联网并完全访问 Skype 功能。
当我连接到调制解调器无线路由器 #2 时,我可以拥有与 #1 相同的连接级别,但我无法完全访问 Skype。我可以登录,可以打电话,但无法聊天、发送文件或传输,也无法查看他人的状态(甚至我自己的状态都无法查看)。
我在两个网络中都运行过ipconfig /all
,得到的结果如下:
调制解调器无线路由器 #1
Windows IP Configuration
Host Name . . . . . . . . . . . . : David-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 2A-A3-C4-61-30-35
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter ConexÆo local:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : E8-9A-8F-32-E7-33
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter ConexÆo de Rede sem Fio:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 68-A3-C4-61-30-35
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::58b8:85de:e748:6654%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, April 11, 2017 6:48:30 AM
Lease Expires . . . . . . . . . . : Tuesday, April 11, 2017 12:46:48 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 292070340
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2B-FE-DD-E8-9A-8F-32-E7-33
DNS Servers . . . . . . . . . . . : 2001:12e0:0:4004:a080::2
8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter VirtualBox Host-Only Network:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 0A-00-27-00-00-10
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d949:547c:dc0f:5086%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 503971879
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2B-FE-DD-E8-9A-8F-32-E7-33
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{12D69EF1-9E35-4DCC-98CD-35345BA3E3C8}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{AAD8A270-BBC2-4EEF-828A-D39B96DE549A}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
调制解调器-无线路由器 #2:
Windows IP Configuration
Host Name . . . . . . . . . . . . : David-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 2A-A3-C4-61-30-35
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter ConexÆo local:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : E8-9A-8F-32-E7-33
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter ConexÆo de Rede sem Fio:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 68-A3-C4-61-30-35
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::58b8:85de:e748:6654%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, April 11, 2017 10:54:26 AM
Lease Expires . . . . . . . . . . : Tuesday, April 11, 2017 12:55:38 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 292070340
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2B-FE-DD-E8-9A-8F-32-E7-33
DNS Servers . . . . . . . . . . . : 2001:12e0:0:4004:a080::2
8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter VirtualBox Host-Only Network:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 0A-00-27-00-00-10
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d949:547c:dc0f:5086%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 503971879
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2B-FE-DD-E8-9A-8F-32-E7-33
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{12D69EF1-9E35-4DCC-98CD-35345BA3E3C8}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{AAD8A270-BBC2-4EEF-828A-D39B96DE549A}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{8B510449-AB1C-4605-9729-B88283F7DAE3}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:78cf:3060:205:36b1:760(Preferred)
Link-local IPv6 Address . . . . . : fe80::3060:205:36b1:760%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
我希望能够在两个网络中以相同的方式访问 Skype。您可以在此处下载上述信息以获得更清晰的视图:https://www.dropbox.com/s/k4odif53iw5xoq8/Networks%20IPconfig.xlsx?dl=0
我的电脑是联想 z470 笔记本电脑,搭载 Windows 7,x64 位。
网络 #2 上的 /dumpmsnp 的结果:
MSNP: Connection Data (MSNP24):
* Status: NetStateConnecting.Backoff
* Server Current: s.gateway.messenger.live.com
* Server Saved: s.gateway.messenger.live.com
* Login: cid-(1680853830051884009)@outlook.com (Token)
* Skypename: accutestsystems [linked]
* EPID: 6d62f065-2724-27b1-41fc-adbe71c57993
* ClientVersion: 0/7.33.0.105//
* OSVersion: Windows 6.1 Service
* Time: TZ: UTC-3, Server: 1492012308, Local: 1492012304
* Connection: IF: 0 DC: 0 RC: direct
* B:0 CS:[B:1 S:1] MO:yes CWB:1 Q:0[F:0 I:0] PMN:1
* Recent connect: s.gateway.messenger.live.com @ 2017-04-12T15:46:38Z
* Recent connect: msg.skype.com @ 2017-04-11T17:10:56Z
* Recent connect: msg.skype.com @ 2017-04-11T15:54:29Z
* Recent connect: msg.skype.com @ 2017-04-11T15:29:04Z
* Recent connect: co4-s.gateway.messenger.live.com @ 2017-04-11T11:55:07Z
* Push: None (Unregistered)
网络 #1 上的 /dumpmsnp 的结果:
MSNP: Connection Data (MSNP24):
* Status: NetStateConnected
* Server Current: s.gateway.messenger.live.com
* Server Saved: s.gateway.messenger.live.com
* Login: cid-(1680853830051884009)@outlook.com (Token)
* Skypename: accutestsystems [linked]
* EPID: 6d62f065-2724-27b1-41fc-adbe71c57993
* ClientVersion: 0/7.33.0.105//
* OSVersion: Windows 6.1 Service
* Time: TZ: UTC-3, Server: 1492012521, Local: 1492012517
* Connection: IF: 0 DC: 3 RC: direct
* B:0 CS:[B:1 S:1] MO:yes CWB:1 Q:0[F:0 I:0] PMN:1
* Recent connect: s.gateway.messenger.live.com @ 2017-04-12T15:55:18Z
* Recent connect: s.gateway.messenger.live.com @ 2017-04-12T15:46:38Z
* Recent connect: msg.skype.com @ 2017-04-11T17:10:56Z
* Recent connect: msg.skype.com @ 2017-04-11T15:54:29Z
* Recent connect: msg.skype.com @ 2017-04-11T15:29:04Z
* Push: None (Unregistered)
答案1
从我根据这些信息得知的情况来看,您的 PC 部分一切看上去都正常。
防火墙会干扰第二个连接吗?会阻止 Skype 使用的某些端口吗?
请打开与任何人的聊天并输入以下内容“/dumpmsnp”。
请分享输出。