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Windows 10 Creators Update >“设置”>“网络和 Internet”以及“连接”菜单下的每个选项卡均无法打开

tag-icon • tag-icon windows networking windows-10 crash windows-10-v1703
Windows 10 Creators Update >“设置”>“网络和 Internet”以及“连接”菜单下的每个选项卡均无法打开

安装新的 Creators Update 后，我的网络设置出现问题。当我打开“设置”应用，然后单击“网络和 Internet”并选择任何选项卡时，应用就会崩溃。只有几个选项卡可以工作（例如代理、数据使用、飞行模式和状态）。其他每个选项卡都会使设置应用崩溃。此外，当我打开“连接”菜单时，我没有看到任何可用的 Wi-Fi 网络：

图片

在事件查看器中我收到以下错误：
1. 尝试打开“连接”菜单时：

Faulting application name: ShellExperienceHost.exe, version: 10.0.15063.0, time stamp: 0x58ccbd2e
Faulting module name: msvcrt.dll, version: 7.0.15063.0, time stamp: 0x3280d1b7
Exception code: 0x40000015
Fault offset: 0x000000000000ad32
Faulting process id: 0x1434
Faulting application start time: 0x01d2b60bb3e11ef3
Faulting application path: C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: 2ddc8310-5447-4568-8203-281ea72a9db2
Faulting package full name: Microsoft.Windows.ShellExperienceHost_10.0.15063.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: App
Faulting application name: RuntimeBroker.exe, version: 10.0.15063.0, time stamp: 0x782fe8f8
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000409
Fault offset: 0x00000000000282b1
Faulting process id: 0xd1c
Faulting application start time: 0x01d2b60bd07f627d
Faulting application path: C:\Windows\System32\RuntimeBroker.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 79ebe539-7d5f-4f06-b3af-a45279273caa
Faulting package full name: 
Faulting package-relative application ID:

2. 打开“设置”>“网络和 Internet”>“Wi-Fi”：

Faulting application name: SystemSettings.exe, version: 10.0.15063.0, time stamp: 0x7c8bd05a
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000409
Fault offset: 0x00000000000ac526
Faulting process id: 0x1fac
Faulting application start time: 0x01d2b60ccd930c6a
Faulting application path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: c13e5b15-f4cb-44b9-b303-12b3856c862b
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

3. 打开“设置”>“网络和 Internet”>“以太网”：

Faulting application name: SystemSettings.exe, version: 10.0.15063.0, time stamp: 0x7c8bd05a
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000409
Fault offset: 0x00000000000ac668
Faulting process id: 0x1c0
Faulting application start time: 0x01d2b60cf1b08acd
Faulting application path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 732762d5-3f9f-43e7-b858-ea1ccbb2a0bd
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

4. 打开“设置”>“网络和 Internet”>“拨号”：

Faulting application name: SystemSettings.exe, version: 10.0.15063.0, time stamp: 0x7c8bd05a
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.15063.0, time stamp: 0x72781892
Exception code: 0xc0000005
Fault offset: 0x00000000003b164c
Faulting process id: 0x2374
Faulting application start time: 0x01d2b60d0aa44636
Faulting application path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: 51f17a76-56d1-4f3d-80c5-dfaf9c974bf5
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

5. 打开“设置”>“网络和 Internet”>“VPN”：

Faulting application name: SystemSettings.exe, version: 10.0.15063.0, time stamp: 0x7c8bd05a
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000409
Fault offset: 0x00000000000ac668
Faulting process id: 0xf5c
Faulting application start time: 0x01d2b60d2c12d137
Faulting application path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 71c59d41-4e09-456a-9fd6-06e9130c20ab
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

6. 打开“设置”>“网络和 Internet”>“移动热点”：

Faulting application name: SystemSettings.exe, version: 10.0.15063.0, time stamp: 0x7c8bd05a
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000409
Fault offset: 0x00000000000282b1
Faulting process id: 0x1750
Faulting application start time: 0x01d2b60d3fddc490
Faulting application path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 8934d578-ef60-4485-9893-007567c5e4fd
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

到目前为止我已经尝试过：

  1. 安全启动。
  2. sfc /scannow。
  3. DISM（检查、扫描、恢复健康）。

UPD：我创建了另一个用户，所有设置都起作用了。问题只出现在主用户帐户上。UPD2：Windows 10 修复升级也没有解决问题。

答案1

尝试Windows 10 修复升级。

如果这没有帮助，请创建一个新帐户并检查是否仍然遇到此问题。我通过创建一个新用户帐户解决了我的问题。

答案2

我遇到了同样的问题。崩溃转储显示 RASMan 模块存在一些问题。我通过删除一些拨号连接解决了该问题。尝试删除您拥有的任何拨号或 VPN 连接。

答案3

查看转储发现以下问题：

RuntimeBroker.exe由于INVALID_POINTER_READ_c0000005_rtutils.dll!AcquireWriteLock（访问空指针）而崩溃：

00 ntdll!NtWaitForMultipleObjects
01 KERNELBASE!WaitForMultipleObjectsEx
02 KERNELBASE!WaitForMultipleObjects
03 kernel32!WerpReportFaultInternal
04 kernel32!WerpReportFault
05 KERNELBASE!UnhandledExceptionFilter
06 ntdll!RtlUserThreadStart$filt$0
07 ntdll!_C_specific_handler
08 ntdll!RtlpExecuteHandlerForException
09 ntdll!RtlDispatchException
0a ntdll!KiUserExceptionDispatch
0b ntdll!RtlpWaitOnCriticalSection
0c ntdll!RtlpEnterCriticalSectionContended
0d ntdll!RtlEnterCriticalSection
0e rtutils!AcquireWriteLock
0f rtutils!TraceCreateServerThread
10 rtutils!TracePrintfExA
11 rasapi32!IsRasmanServiceRunning
12 rasapi32!LoadRasmanDllAndInit
13 rasapi32!RasRegisterEntryChangeNotification
14 RasMediaManager!Windows::Networking::UX::Internal::NetmanClient::_RegisterRAS
15 RasMediaManager!Windows::Internal::ComTaskPool::CTaskWrapper<<lambda_9e5327b33811052196ca3464d5821a1c> >::Run
16 RasMediaManager!Windows::Internal::ComTaskPool::CThread::_ThreadProc
17 RasMediaManager!Windows::Internal::ComTaskPool::CThread::s_ExecuteThreadProc
18 RasMediaManager!Windows::Internal::ComTaskPool::CThread::s_ThreadProc
19 kernel32!BaseThreadInitThunk
1a ntdll!RtlUserThreadStart

该调用rasapi32!IsRasmanServiceRunning表示检查Remote Access Connection Manager (RasMan)服务是否正在运行。检查服务是否正在运行。

ShellExperienceHost.exe崩溃是由于远程过程调用失败引起的：

Stowed Exception #1 @ 0x0000016793bf9cf0
    0x800706BE (FACILITY_WIN32 - Win32 Undecorated Error Codes): The remote procedure call failed

    Stack    : 0x167936c99f0
        7ffd2e48b431 combase!RoOriginateError+0x51
        7ffd20792d43 wincorlib!Platform::Details::ReCreateException+0x63
        7ffd20792bf2 wincorlib!__abi_WinRTraiseCOMException+0x12
        7ffcf6f2142d NetworkUX!__abi_WinRTraiseException+0xb5
        7ffcf6f6f105 NetworkUX!Windows::Networking::UX::INetworkUXManager::GetUXCategories+0x41
        7ffcf6f724db NetworkUX!NetworkUX::ViewContext::_Initialize+0x1d7
        7ffcf6f01840 NetworkUX!<lambda_1d9043053e3afd6a4260a1edea240dd5>::operator()+0x184
        7ffcf6f4dce7 NetworkUX!Windows::System::Threading::WorkItemHandler::Invoke+0x27
        7ffcf6f5b6a6 NetworkUX!?__abi_Windows_System_Threading_WorkItemHandler___abi_IDelegate____abi_Invoke@?Q__abi_IDelegate@WorkItemHandler@Threading@System@Windows@@2345@UE$AAAJPE$AAUIAsyncAction@Foundation@5@@Z+0x16
        7ffd1d373c54 threadpoolwinrt!Windows::System::Threading::CThreadPoolWorkItem::CommonWorkCallback+0xa4
        7ffd1d3736a4 threadpoolwinrt!Windows::System::Threading::CThreadPoolWorkItem::BatchedCallback+0x84
        7ffd2efd3031 ntdll!TppWorkpExecuteCallback+0x131
        7ffd2efd1999 ntdll!TppWorkerThread+0x6c9
        7ffd2eb92774 kernel32!BaseThreadInitThunk+0x14
        7ffd2f000d61 ntdll!RtlUserThreadStart+0x21

这也可能是由于提供 VPN 和网络的 RASMan 服务未运行造成的。

设置应用程序SystemSettings.exe崩溃是因为 INVALID_POINTER_WRITE_c0000005_rasapi32.dll!StringCopyWorkerW远程访问 API 中也访问了空指针。所以这可能也与服务问题有关。

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