Windows 10 无法安装 USB 麦克风的通用驱动程序

Windows 10 无法安装 USB 麦克风的通用驱动程序

我最近购买了一款 RØDE NT-USB 麦克风,它使用通用 USB 音频驱动程序,据称开箱即用,适用于 OSX 和 Windows。在 OSX 上我没有遇到任何问题,但在 Windows 上我遇到了驱动程序无法安装的问题。

在此处输入图片描述

打开设备管理器时,我看到麦克风上有一个黄色三角形,并且它没有显示在播放或录音设备下。右键单击设备管理器中的麦克风,然后单击“更新驱动程序”,会显示一条错误,提示无法安装驱动程序,如下所示:

在此处输入图片描述

我使用的是 ROG STRIX Z270E 主板。我尝试了所有可用的 USB 端口,但结果相同。切换 USB 端口时,我尝试卸载设备并以多种不同组合多次重启计算机。但结果仍然相同。

当驱动程序无法安装时,我该怎么做才能尝试修复通用 USB 麦克风的驱动程序问题?

我很感谢你的帮助!

编辑:添加安装日志C:\Windows\inf\setupapi.dev.log

>>>  [Device Install (DiShowUpdateDevice) - USB\VID_19F7&PID_0003&MI_00\6&1D13485A&1&0000]
>>>  Section start 2017/11/30 08:49:10.027
      cmd: "C:\Windows\system32\mmc.exe" C:\Windows\system32\devmgmt.msc
     dvi: {DIF_UPDATEDRIVER_UI} 08:49:10.028
     dvi:      Default installer: Enter 08:49:10.029
     dvi:      Default installer: Exit
     dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 08:49:10.029
     ndv: {Update Driver Software Wizard - USB\VID_19F7&PID_0003&MI_00\6&1D13485A&1&0000}
     ndv:      Search options: 0x00000203
     ndv:      Searching currently installed INF
     dvi:      {Build Driver List} 08:49:11.328
     dvi:           Searching for hardware ID(s):
     dvi:                usb\vid_19f7&pid_0003&rev_0100&mi_00
     dvi:                usb\vid_19f7&pid_0003&mi_00
     dvi:           Searching for compatible ID(s):
     dvi:                usb\class_01&subclass_01&prot_00
     dvi:                usb\class_01&subclass_01
     dvi:                usb\class_01
     dvi:      {Build Driver List - exit(0x00000000)} 08:49:11.331
     ndv:      Searching default INF path
     dvi:      {Build Driver List} 08:49:11.332
     dvi:           Searching for hardware ID(s):
     dvi:                usb\vid_19f7&pid_0003&rev_0100&mi_00
     dvi:                usb\vid_19f7&pid_0003&mi_00
     dvi:           Searching for compatible ID(s):
     dvi:                usb\class_01&subclass_01&prot_00
     dvi:                usb\class_01&subclass_01
     dvi:                usb\class_01
     dvi:           Created Driver Node:
     dvi:                HardwareID   - USB\CLASS_01
     dvi:                InfName      - C:\Windows\System32\DriverStore\FileRepository\wdma_usb.inf_amd64_48d65adf692e432c\wdma_usb.inf
     dvi:                DevDesc      - USB Audio Device
     dvi:                Section      - USBAudio
     dvi:                Rank         - 0x00ff2002
     dvi:                Signer Score - INBOX
     dvi:                DrvDate      - 09/28/2017
     dvi:                Version      - 10.0.16299.15
     dvi:      {Build Driver List - exit(0x00000000)} 08:49:11.450
     dvi:      {DIF_SELECTBESTCOMPATDRV} 08:49:21.001
     dvi:           Using exported function 'MediaClassInstaller' in module 'C:\Windows\system32\mmci.dll'.
     dvi:           Class installer == mmci.dll,MediaClassInstaller
     dvi:           Class installer: Enter 08:49:21.014
     dvi:           Class installer: Exit
     dvi:           Default installer: Enter 08:49:21.014
     dvi:                {Select Best Driver}
     dvi:                     Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}.
     dvi:                     {DIF_DESTROYPRIVATEDATA} 08:49:21.015
     dvi:                          Class installer: Enter 08:49:21.015
     dvi:                          Class installer: Exit
     dvi:                          Default installer: Enter 08:49:21.016
     dvi:                          Default installer: Exit
     dvi:                     {DIF_DESTROYPRIVATEDATA - exit(0xe000020e)} 08:49:21.016
     dvi:                     Selected Driver:
     dvi:                          Description - USB Audio Device
     dvi:                          InfFile     - c:\windows\system32\driverstore\filerepository\wdma_usb.inf_amd64_48d65adf692e432c\wdma_usb.inf
     dvi:                          Section     - USBAudio
     dvi:                {Select Best Driver - exit(0x00000000)}
     dvi:           Default installer: Exit
     dvi:      {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 08:49:21.018
     sto:      {Setup Import Driver Package: C:\Windows\INF\wdma_usb.inf} 08:49:21.035
     sto:           Driver package already imported as 'wdma_usb.inf'.
     sto:      {Setup Import Driver Package - exit (0x00000000)} 08:49:21.058
     dvi:      Searching for hardware ID(s):
     dvi:           usb\vid_19f7&pid_0003&rev_0100&mi_00
     dvi:           usb\vid_19f7&pid_0003&mi_00
     dvi:      Searching for compatible ID(s):
     dvi:           usb\class_01&subclass_01&prot_00
     dvi:           usb\class_01&subclass_01
     dvi:           usb\class_01
     dvi:      Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}.
     ump:      Installation will be processed asynchronously
!!!  ndv:      Device install failed for device.
!!!  ndv:      Error 0xe0000246: One of the installers for this device cannot perform the installation at this time.
     ndv:      Installing NULL driver.
     ump:      Installation will be processed asynchronously

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