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Driver_Power_State_Failure 蓝屏

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Driver_Power_State_Failure 蓝屏

我正在正常使用电脑，突然电脑崩溃，并显示 BSOD 消息“DRIVER_POWER_STATE_FAILURE”。这是在从睡眠状态恢复后不久发生的。这是一台连接了 4 个外接显示器的新笔记本电脑，但我的旧笔记本电脑可以很好地处理这种情况，因此不一定与此有关。

我有一个新的 USB 3 集线器，它可能出现了一些奇怪的问题，但除此之外，没有什么异常。事件查看器在崩溃前没有显示任何异常。

这是 minidump 文件。在 C:/Windows/MEMORY.DMP 处还有另一个文件，但它的大小为 1.6 GB。
https://drive.google.com/file/d/1o1JwMQEDaDI8QQ1KJQdLBBiGKxqOorQo/view?usp=sharing

如果有人能分析文件并找出导致崩溃的原因，那就太好了！
提前谢谢

答案1

使用 Windbg 分析转储表明司机LVUSBS64.sys和lvuvc64.sys

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffb702cb03c8d0, Physical Device Object of the stack
Arg3: fffff800adda57f0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffb702cbe02870, The blocked IRP

Debugging Details:
------------------


KEY_VALUES_STRING: 1


TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10.0.16299.192 (WinBuild.160101.0800)

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  GS63 7RD

SYSTEM_SKU:  16K4.1

SYSTEM_VERSION:  REV:1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  E16K4IMS.10C

BIOS_DATE:  06/22/2017

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-16K4

BASEBOARD_VERSION:  REV:1.0

DUMP_TYPE:  2

BUGCHECK_P1: 3

BUGCHECK_P2: ffffb702cb03c8d0

BUGCHECK_P3: fffff800adda57f0

BUGCHECK_P4: ffffb702cbe02870

DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  usbccgp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: usbccgp

FAULTING_MODULE: fffff80def920000 usbccgp

CPU_COUNT: 8

CPU_MHZ: af8

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: 9

CPU_MICROCODE: 6,9e,9,0 (F,M,S,R)  SIG: 5E'00000000 (cache) 5E'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 10.0.17046.1000 amd64fre

STACK_TEXT:  
fffff800`adda57b8 fffff800`ab0d3957 : 00000000`0000009f 00000000`00000003 ffffb702`cb03c8d0 fffff800`adda57f0 : nt!KeBugCheckEx
fffff800`adda57c0 fffff800`ab0d3862 : ffffb702`cbb4d5d0 fffff800`a9226180 00000000`00000020 00000000`00000080 : nt!PopIrpWatchdogBugcheck+0xeb
fffff800`adda5820 fffff800`aaf4a533 : ffffb702`cbb4d608 fffff800`a9226180 fffff800`adda5a18 00000000`00000000 : nt!PopIrpWatchdog+0x22
fffff800`adda5870 fffff800`aaf4b5cd : 00000000`00000004 00000000`00000000 00000000`0029d7a9 fffff800`a9226180 : nt!KiProcessExpiredTimerList+0x153
fffff800`adda5960 fffff800`ab015fca : 00000000`00000000 fffff800`a9226180 00000000`001a6f79 fffff800`ab2b5380 : nt!KiRetireDpcList+0x43d
fffff800`adda5b60 00000000`00000000 : fffff800`adda6000 fffff800`add9f000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


IMAGE_VERSION:  10.0.16299.64

FAILURE_BUCKET_ID:  0x9F_3_lvuvc64_IMAGE_usbccgp.sys

BUCKET_ID:  0x9F_3_lvuvc64_IMAGE_usbccgp.sys

PRIMARY_PROBLEM_CLASS:  0x9F_3_lvuvc64_IMAGE_usbccgp.sys

FAILURE_ID_HASH_STRING:  km:0x9f_3_lvuvc64_image_usbccgp.sys

---------

0: kd> !irp ffffb702cbe02870;!podev ffffb702cb03c8d0
Irp is active with 24 stacks 22 is current (= 0xffffb702cbe02f28)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
            0  0 ffffb702cb03c8d0 00000000 fffff80ded344e30-ffffb702bfe437f0    
           \Driver\usbccgp  ks!CKsDevice::CompleteDevicePowerIrp
            Args: 00000000 00000000 00000000 00000002
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0  1 ffffb702cd2f3680 00000000 00000000-00000000    pending
          Unable to load image \SystemRoot\system32\DRIVERS\lvuvc64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for lvuvc64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvuvc64.sys
 \Driver\LVUVC64
            Args: 00041100 00000001 00000001 00000002
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffb702cba79060 00000000 fffff800aafbb5a0-ffffb702cbb4d5d0 Success Error Cancel pending
           \Driver\ksthunk  nt!PopRequestCompletion
            Args: 00041100 00000001 00000001 00000002
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-ffffb702cbb4d5d0    

            Args: 00000000 00000000 00000000 00000000
Device object is for:
  DriverObject c635a5e0
Current Irp 00000000 RefCount 0 Type 00000022 AttachedDev ffffb702cbe7a3d0 DevFlags 00003040  DO_POWER_PAGABLE
Device queue is not busy.
Device Object Extension: ffffb702cb03cf90:
PowerFlags: 00000010 =>SystemState=0 DeviceState=1
Dope: 00000000:
0: kd> !devstack ffffb702cbe7a3d0
  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffb702cba79060  \Driver\ksthunk    ffffb702cba791b0  InfoMask field not found for _OBJECT_HEADER at ffffb702cba79030

  ffffb702cd2f3680  \Driver\LVUVC64    ffffb702cd2f37f0  InfoMask field not found for _OBJECT_HEADER at ffffb702cd2f3650

> ffffb702cbe7a3d0 Unable to load image \SystemRoot\system32\drivers\LVUSBS64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for LVUSBS64.sys
*** ERROR: Module load completed but symbols could not be loaded for LVUSBS64.sys
 \Driver\LVUSBS64   ffffb702cbe7a520  InfoMask field not found for _OBJECT_HEADER at ffffb702cbe7a3a0

  ffffb702cb03c8d0  \Driver\usbccgp    ffffb702cb03ca20  Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffb702cad69910 :
  DeviceInst is "USB\VID_046D&PID_08C1&MI_00\7&1d1d15db&0&0000"
  ServiceName is "LVUVC64"
0: kd> lmvm lvuvc64
Browse full module list
start             end                 module name
fffff800`c42b0000 fffff800`c4620500   lvuvc64  T (no symbols)           
    Loaded symbol image file: lvuvc64.sys
    Image path: \SystemRoot\system32\DRIVERS\lvuvc64.sys
    Image name: lvuvc64.sys
    Browse all global symbols  functions  data
    Timestamp:        Sat May 12 01:59:12 2007 (46450350)
    CheckSum:         0037D627
    ImageSize:        00370500
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:
0: kd> lmvm LVUSBS64
Browse full module list
start             end                 module name
fffff80d`ed3c0000 fffff80d`ed3ca900   LVUSBS64 T (no symbols)           
    Loaded symbol image file: LVUSBS64.sys
    Image path: \SystemRoot\system32\drivers\LVUSBS64.sys
    Image name: LVUSBS64.sys
    Browse all global symbols  functions  data
    Timestamp:        Sat May 12 02:01:20 2007 (464503D0)
    CheckSum:         000157CE
    ImageSize:        0000A900
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

是的Logitech Webcam drivers，所以请更新那些真正旧的驱动程序。

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