我最近买了一台二手电脑，装上了新硬盘，并安装了新版 Windows 10。我已将 BIOS 更新到最新版本，更新到最新显卡驱动程序，还运行了三星 Magician。过去几天我遇到了两次蓝屏，我想知道是什么原因造成的？崩溃转储如下。第一次是在没有做任何特别的事情时发生的，第二次是在 Chrome 中打开了大约 10 个标签时发生的。
我了解到这可能是虚拟内存或硬盘错误，或者是内存条故障 - 你们觉得如何？我应该开始更换内存条并运行内存测试吗？
非常感谢您的意见，感谢您的时间:)
Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 6700 @ 3.40GHz 27 °C
Skylake 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1066MHz (15-15-15-35)
Motherboard
MSI Z170A GAMING M5 (MS-7977) (U3E1) 30 °C
Graphics
S27C350 (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 970 (NVIDIA) 25 °C
Storage
1863GB Western Digital WDC WD2003FZEX-00SRLA0 (SATA ) 28 °C
465GB Samsung SSD 970 EVO 500GB (Unknown (SSD))
Optical Drives
No optical disk drives detected
Audio
High Definition Audio Device
第一次转储
Microsoft (R) Windows Debugger Version 10.0.17134.12 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\080818-6046-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 17134 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff803`6c200000 PsLoadedModuleList = 0xfffff803`6c5ba1f0
Debug session time: Wed Aug 8 16:32:12.690 2018 (UTC + 10:00)
System Uptime: 6 days 2:02:10.017
Loading Kernel Symbols
.
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
..............................................................
................................................................
.................................................
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck BE, {ffffeb0c071879f4, 8a00000000200021, ffffee8b7b037360, a}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption ( nt!MiRaisedIrqlFault+f8001 )
Followup: MachineOwner
---------
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)
An attempt was made to write to readonly memory. The guilty driver is on the
stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: ffffeb0c071879f4, Virtual address for the attempted write.
Arg2: 8a00000000200021, PTE contents.
Arg3: ffffee8b7b037360, (reserved)
Arg4: 000000000000000a, (reserved)
Debugging Details:
------------------
KEY_VALUES_STRING: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804
SYSTEM_MANUFACTURER: MSI
SYSTEM_PRODUCT_NAME: MS-7977
SYSTEM_SKU: Default string
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1.H0
BIOS_DATE: 05/15/2018
BASEBOARD_MANUFACTURER: MSI
BASEBOARD_PRODUCT: Z170A GAMING M5 (MS-7977)
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 2
BUGCHECK_P1: ffffeb0c071879f4
BUGCHECK_P2: 8a00000000200021
BUGCHECK_P3: ffffee8b7b037360
BUGCHECK_P4: a
CPU_COUNT: 8
CPU_MHZ: d50
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 5e
CPU_STEPPING: 3
CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: C2'00000000 (cache) C2'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXPNP: 1 (!blackboxpnp)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0xBE
PROCESS_NAME: MsMpEng.exe
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: JINBOX3000
ANALYSIS_SESSION_TIME: 08-08-2018 16:50:06.0616
ANALYSIS_VERSION: 10.0.17134.12 x86fre
TRAP_FRAME: ffffee8b7b037360 -- (.trap 0xffffee8b7b037360)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ff00000fffffffff rbx=0000000000000000 rcx=0000000000000001
rdx=ffffee0000007370 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8036c2bbec7 rsp=ffffee8b7b0374f0 rbp=ffffee8b7b037651
r8=ffffee0000007000 r9=ffffeb0c071879d0 r10=000000004025d7df
r11=000000000019190d r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
nt!MiUnlinkPageFromList+0x3f7:
fffff803`6c2bbec7 6645895924 mov word ptr [r9+24h],r11w ds:ffffeb0c`071879f4=????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8036c40b359 to fffff8036c398430
STACK_TEXT:
ffffee8b`7b0371a8 fffff803`6c40b359 : 00000000`000000be ffffeb0c`071879f4 8a000000`00200021 ffffee8b`7b037360 : nt!KeBugCheckEx
ffffee8b`7b0371b0 fffff803`6c2ad606 : 00000000`00000003 8a000000`00200021 ffffee8b`7b0372f0 00000000`00000000 : nt!MiRaisedIrqlFault+0xf8001
ffffee8b`7b0371f0 fffff803`6c3a5ada : 00000000`0000001c ffff9a05`00000000 ffffc281`9e3c8180 fffff803`6c290c6f : nt!MmAccessFault+0x3f6
ffffee8b`7b037360 fffff803`6c2bbec7 : fffff803`6c5dc030 00000000`00000dd0 ffffee00`00007000 fffff803`6c5db8c0 : nt!KiPageFault+0x31a
ffffee8b`7b0374f0 fffff803`6c2bec9f : ffffee00`00007370 ffffee8b`00000000 00000000`00000000 00000000`00000001 : nt!MiUnlinkPageFromList+0x3f7
ffffee8b`7b037580 fffff803`6c30e464 : ffff9a05`8c960400 ffff9a05`8f500c01 00000000`00000000 ffffee8b`00000000 : nt!MmPurgeSection+0x43f
ffffee8b`7b0376b0 fffff804`542c32b2 : ffffee8b`00000000 ffffd80f`0176cc00 ffffee8b`7b537400 ffffee8b`00000000 : nt!CcPurgeCacheSection+0x94
ffffee8b`7b037770 fffff804`54379d10 : 00000000`00000000 00000000`00000000 ffffee8b`00000000 ffffee8b`7b537400 : Ntfs!NtfsPurgeCacheSection+0x26
ffffee8b`7b0377a0 fffff804`543a81aa : ffffd80f`0176cab0 ffffee8b`7b537400 ffffd80f`0176cee8 ffffd80f`0176cc00 : Ntfs!NtfsDeleteFile+0xf50
ffffee8b`7b037a80 fffff804`543aec19 : ffff9a05`8a3cc018 ffff9a05`89063010 ffffee8b`7b537390 ffff9a05`8c5d8080 : Ntfs!NtfsCommonCleanup+0x2bca
ffffee8b`7b037f50 fffff803`6c39b947 : ffffee8b`7b537390 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsCommonCleanupCallout+0x19
ffffee8b`7b037f80 fffff803`6c39b90d : 00000000`00006000 ffff9a05`8c5d8080 00000000`00000004 fffff803`6c25841a : nt!KxSwitchKernelStackCallout+0x27
ffffee8b`7b5371a0 fffff803`6c25841a : fffffeff`00000012 00000000`00000012 ffff8584`c246cc98 ffffd80f`0176cab8 : nt!KiSwitchKernelStackContinue
ffffee8b`7b5371c0 fffff803`6c25825e : fffff804`543aec00 00000000`00006000 00000000`00000000 00000000`00000000 : nt!KiExpandKernelStackAndCalloutOnStackSegment+0x12a
ffffee8b`7b537240 fffff803`6c258115 : 00000000`00000000 ffffee8b`7b537390 00000000`00000000 ffff9a05`8e1890f8 : nt!KiExpandKernelStackAndCalloutSwitchStack+0x9e
ffffee8b`7b5372b0 fffff803`6c2580cd : fffff804`543aec00 ffffee8b`7b537390 00000000`00000000 ffffee8b`7b5373d0 : nt!KeExpandKernelStackAndCalloutInternal+0x35
ffffee8b`7b537310 fffff804`5439c225 : ffffee8b`7b537400 ffffee8b`7b537400 ffff9a05`89063010 ffff9a05`00000000 : nt!KeExpandKernelStackAndCalloutEx+0x1d
ffffee8b`7b537350 fffff803`6c2841a9 : ffff9a05`8e189010 ffffee8b`7b537750 ffff9a05`89063010 ffff9a05`89b85df0 : Ntfs!NtfsFsdCleanup+0x175
ffffee8b`7b537680 fffff804`538d7207 : ffffee8b`7b537750 fffff804`538d53b4 ffff9a05`89063010 00000000`00000012 : nt!IofCallDriver+0x59
ffffee8b`7b5376c0 fffff804`538d51c6 : ffffee8b`7b537750 ffff9a05`8dd56580 ffff9a05`89b85df0 ffff9a05`8dd56580 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x157
ffffee8b`7b537730 fffff803`6c2841a9 : ffff9a05`9438a080 fffff803`6c281c75 ffff9a05`89063010 fffff803`6c28db64 : FLTMGR!FltpDispatch+0xb6
ffffee8b`7b537790 fffff803`6c71197e : ffff9a05`9438a080 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IofCallDriver+0x59
ffffee8b`7b5377d0 fffff803`6c6fb152 : ffff9a05`9438a050 00000000`00000001 ffffd80e`00000000 00000000`00007ffc : nt!IopCloseFile+0x15e
ffffee8b`7b537860 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObCloseHandleTableEntry+0x212
THREAD_SHA1_HASH_MOD_FUNC: 5950b7c7abf2851118715e0023089dd72d86f3ec
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 716d5aff6292149a482996d8050179168cdc67c3
THREAD_SHA1_HASH_MOD: 068f4e0cee4b4ecd1cd874b7a300e6fa4877c357
FOLLOWUP_IP:
nt!MiRaisedIrqlFault+f8001
fffff803`6c40b359 cc int 3
FAULT_INSTR_CODE: 2c8440cc
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!MiRaisedIrqlFault+f8001
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 5b3f12f4
IMAGE_VERSION: 10.0.17134.165
STACK_COMMAND: .thread ; .cxr ; kb
IMAGE_NAME: memory_corruption
BUCKET_ID_FUNC_OFFSET: f8001
FAILURE_BUCKET_ID: 0xBE_nt!MiRaisedIrqlFault
BUCKET_ID: 0xBE_nt!MiRaisedIrqlFault
PRIMARY_PROBLEM_CLASS: 0xBE_nt!MiRaisedIrqlFault
TARGET_TIME: 2018-08-08T06:32:12.000Z
OSBUILD: 17134
OSSERVICEPACK: 165
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2018-07-06 16:57:56
BUILDDATESTAMP_STR: 180410-1804
BUILDLAB_STR: rs4_release
BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804
ANALYSIS_SESSION_ELAPSED_TIME: 287f
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xbe_nt!miraisedirqlfault
FAILURE_ID_HASH: {1c5b4d11-09e0-def3-d2d0-70a11d69b92d}
Followup: MachineOwner
第二次转储：
Microsoft (R) Windows Debugger Version 10.0.17134.12 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\081218-4375-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 17134 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff802`6d218000 PsLoadedModuleList = 0xfffff802`6d5d21f0
Debug session time: Sun Aug 12 12:19:44.253 2018 (UTC + 10:00)
System Uptime: 0 days 1:30:16.467
Loading Kernel Symbols
.
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
..............................................................
................................................................
...................................................
Loading User Symbols
Loading unloaded module list
.............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {41792, ffff898058c0f208, 4000, 0}
Probably caused by : memory_corruption ( ONE_BIT )
Followup: MachineOwner
---------
5: kd> -analyze -v
^ Syntax error in '-analyze -v'
5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
the PTE. Parameters 3/4 contain the low/high parts of the PTE.
Arg2: ffff898058c0f208
Arg3: 0000000000004000
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804
SYSTEM_MANUFACTURER: MSI
SYSTEM_PRODUCT_NAME: MS-7977
SYSTEM_SKU: Default string
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1.H0
BIOS_DATE: 05/15/2018
BASEBOARD_MANUFACTURER: MSI
BASEBOARD_PRODUCT: Z170A GAMING M5 (MS-7977)
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 2
BUGCHECK_P1: 41792
BUGCHECK_P2: ffff898058c0f208
BUGCHECK_P3: 4000
BUGCHECK_P4: 0
MEMORY_CORRUPTOR: ONE_BIT
BUGCHECK_STR: 0x1a_41792
CPU_COUNT: 8
CPU_MHZ: d50
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 5e
CPU_STEPPING: 3
CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: C2'00000000 (cache) C2'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXPNP: 1 (!blackboxpnp)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: chrome.exe
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: JINBOX3000
ANALYSIS_SESSION_TIME: 08-12-2018 12:31:32.0296
ANALYSIS_VERSION: 10.0.17134.12 amd64fre
STACK_TEXT:
ffff8788`45696d08 fffff802`6d3f27aa : 00000000`0000001a 00000000`00041792 ffff8980`58c0f208 00000000`00004000 : nt!KeBugCheckEx
ffff8788`45696d10 fffff802`6d292b79 : 00000000`00000000 00000000`00004000 ffff8788`456973f0 00000000`00000000 : nt!MiDeleteVa+0x15e06a
ffff8788`45696e20 fffff802`6d292f82 : ffff8788`456973f0 ffff8980`58c0f208 ffff8788`00000000 ffff8788`00000000 : nt!MiWalkPageTablesRecursively+0x299
ffff8788`45696f00 fffff802`6d292f82 : ffff8788`456973f0 ffff89c4`c02c6078 ffff8788`00000001 ffff8788`00000000 : nt!MiWalkPageTablesRecursively+0x6a2
ffff8788`45696fe0 fffff802`6d292f82 : ffff8788`456973f0 ffff89c4`e2601630 ffff8788`00000002 ffff8788`00000000 : nt!MiWalkPageTablesRecursively+0x6a2
ffff8788`456970c0 fffff802`6d291497 : ffff8788`456973f0 ffff89c4`e2713008 00000000`00000003 fffff802`00000000 : nt!MiWalkPageTablesRecursively+0x6a2
ffff8788`456971a0 fffff802`6d28d3b3 : ffff8788`456973f0 ffffb889`00000001 ffffb889`00000000 ffffb889`00000000 : nt!MiWalkPageTables+0x1e7
ffff8788`45697290 fffff802`6d6cc391 : ffffb889`fa0b4700 ffffb889`00000000 ffffb889`f7319e80 ffffb889`fa0b4700 : nt!MiDeleteVad+0x8d3
ffff8788`456975c0 fffff802`6d6cc1b3 : ffffb889`fe18ec90 ffffb889`fe18ec90 ffffb889`f7319e80 ffffb889`fe877580 : nt!MiCleanVad+0x4d
ffff8788`456975f0 fffff802`6d6cbefd : ffffffff`00000000 ffffffff`ffffffff ffff8788`45697801 ffffb889`fe877080 : nt!MmCleanProcessAddressSpace+0x11f
ffff8788`45697670 fffff802`6d6d3d38 : ffffb889`fe877080 ffffcc8a`27b69970 ffff8788`45697888 00000000`00000000 : nt!PspRundownSingleProcess+0x129
ffff8788`456976f0 fffff802`6d7c3103 : 00000000`00000000 ffffdd00`6b090101 000000b1`81838000 fffff802`6d2a38db : nt!PspExitThread+0x5ac
ffff8788`456977f0 fffff802`6d2a6360 : 00000000`00000000 ffffb889`fe82d1f0 ffffb889`00000000 0000000c`ae5ff5ec : nt!KiSchedulerApcTerminate+0x33
ffff8788`45697830 fffff802`6d3b4500 : 00000000`00000320 ffff8788`456978c0 00000000`00000000 fffff802`00000000 : nt!KiDeliverApc+0x3a0
ffff8788`456978c0 fffff802`6d3c0aea : ffffb889`fa0b4700 000000b1`821ff608 ffff8788`456979d8 ffffb889`fdb20690 : nt!KiInitiateUserApc+0x70
ffff8788`45697a00 00007fff`35299f34 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9f
000000b1`821ff5d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`35299f34
THREAD_SHA1_HASH_MOD_FUNC: d812201291a733eb3a234fcb9d87aff8898bb96b
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 23e297066fda31608d7a8696f565352a82569bd8
THREAD_SHA1_HASH_MOD: 9eef8c7ca0ce66f8b8b34848179f303828cff762
SYMBOL_NAME: ONE_BIT
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_ONE_BIT
TARGET_TIME: 2018-08-12T02:19:44.000Z
OSBUILD: 17134
OSSERVICEPACK: 165
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2018-07-06 16:57:56
BUILDDATESTAMP_STR: 180410-1804
BUILDLAB_STR: rs4_release
BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804
ANALYSIS_SESSION_ELAPSED_TIME: 1311
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:memory_corruption_one_bit
FAILURE_ID_HASH: {e3faf315-c3d0-81db-819a-6c43d23c63a7}
Followup: MachineOwner
---------