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由于 HID 导致的 Windows 10 蓝屏

tag-icon • tag-icon windows-10 drivers hid
由于 HID 导致的 Windows 10 蓝屏 
Log Name:      System
Source:        Microsoft-Windows-DriverFrameworks-UserMode
Date:          28/11/2018 16:34:44
Event ID:      10111
Task Category: User-mode Driver problems.
Level:         Critical
Keywords:      
User:          SYSTEM
Computer:      DESKTOP-3JS743D
Description:
The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />
    <EventID>10111</EventID>
    <Version>1</Version>
    <Level>1</Level>
    <Task>64</Task>
    <Opcode>0</Opcode>
    <Keywords>0x2000000000000000</Keywords>
    <TimeCreated SystemTime="2018-11-28T16:34:44.466142000Z" />
    <EventRecordID>1122</EventRecordID>
    <Correlation />
    <Execution ProcessID="740" ThreadID="860" />
    <Channel>System</Channel>
    <Computer>DESKTOP-3JS743D</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <UserData>
    <UmdfDeviceOffline xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">
      <LifetimeId>{714af0f3-18c1-4dd0-8385-17569f8faac6}</LifetimeId>
      <FriendlyName>HID-compliant headset</FriendlyName>
      <Location>(unknown)</Location>
      <InstanceId>HID\VID_0951&amp;PID_16A4&amp;MI_03&amp;COL02\7&amp;1C94FA2&amp;0&amp;0001</InstanceId>
      <RestartCount>5</RestartCount>
    </UmdfDeviceOffline>
  </UserData>
</Event>

有人能帮我解决这个崩溃问题吗？我真的不知道该如何修复它。它引用的驱动程序文件c:\Windows\system32\DRIVERS\UMDF\HidTelephony.dll是C:\Windows\system32\drivers\WudfRD.sys

所有驱动程序都是最新的。耳机是 HyperX Cloud。

答案1

该问题与驱动程序完全无关，最终是由于 CPU 电压设置不佳。

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