如何从 MINIDUMP?WIN8_DRIVER_FAULT 中识别根本原因?

如何从 MINIDUMP?WIN8_DRIVER_FAULT 中识别根本原因?

我的电脑经常随机自行重启,有时唤醒时屏幕全是像素,所以我怀疑我的显卡存在问题。

我是调试新手*.dmp,我收集了完整的转储和小型转储,并试图理解它告诉了我什么。如果你想下载的话就在这里 (5.39 mb)

WinDbg已经运行了!analyze -v转储,输出如下:

PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_PRODUCT_NAME:  To Be Filled By O.E.M.

SYSTEM_SKU:  To Be Filled By O.E.M.

SYSTEM_VERSION:  To Be Filled By O.E.M.

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  P3.30

BIOS_DATE:  08/14/2018

BASEBOARD_MANUFACTURER:  ASRock

BASEBOARD_PRODUCT:  X399 Taichi

BASEBOARD_VERSION:                        

DUMP_TYPE:  2

BUGCHECK_P1: 224c076f

BUGCHECK_P2: 11c4abe8000

BUGCHECK_P3: 11c4ac18e39

BUGCHECK_P4: 6

CPU_COUNT: 20

CPU_MHZ: da5

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 8

CPU_STEPPING: 2

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x1CA

PROCESS_NAME:  System

CURRENT_IRQL:  f

ANALYSIS_SESSION_HOST:  ASERV

ANALYSIS_SESSION_TIME:  05-23-2019 08:58:26.0066

ANALYSIS_VERSION: 10.0.18869.1002 amd64fre

BAD_STACK_POINTER:  fffff8076f4fdc68

LAST_CONTROL_TRANSFER:  from fffff8076bae6335 to fffff8076b1bc8a0

STACK_TEXT:  
fffff807`6f4fdc68 fffff807`6bae6335 : 00000000`000001ca 00000000`224c076f 0000011c`4abe8000 0000011c`4ac18e39 : nt!KeBugCheckEx
fffff807`6f4fdc70 fffff807`6bad02da : 0000011c`4ac18e39 00000000`00000001 fffff807`6b350614 00000000`00000082 : hal!HalpWatchdogCheckPreResetNMI+0xd5
fffff807`6f4fdcb0 fffff807`6b2a1e8b : 00000000`00000001 0000011c`4ac186f7 fffff807`687be180 fffff807`6b2b2f10 : hal!HalpPreprocessNmi+0x1142a
fffff807`6f4fdce0 fffff807`6b1c7d42 : 00000000`00000001 fffff807`6f4fdef0 00000000`00000000 00000000`00000000 : nt!KiProcessNMI+0xcb
fffff807`6f4fdd30 fffff807`6b1c7b11 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxNmiInterrupt+0x82
fffff807`6f4fde70 fffff807`6b300bce : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiNmiInterrupt+0x211
fffff807`6f4e47a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PpmIdleGuestExecute+0x1e


THREAD_SHA1_HASH_MOD_FUNC:  87599f0eaef23e874d8ebbf91c6070b67940ba62

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  3cf1ed64da6380532909821111b1942804aae8e7

THREAD_SHA1_HASH_MOD:  782650af79f96574cdba6be2f36ad0d2d7924552

FOLLOWUP_IP: 
nt!KiProcessNMI+cb
fffff807`6b2a1e8b 488b3d06811a00  mov     rdi,qword ptr [nt!KiNmiCallbackListHead (fffff807`6b449f98)]

FAULT_INSTR_CODE:  63d8b48

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!KiProcessNMI+cb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.18362.116

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  cb

FAILURE_BUCKET_ID:  0x1CA_STACKPTR_ERROR_nt!KiProcessNMI

BUCKET_ID:  0x1CA_STACKPTR_ERROR_nt!KiProcessNMI

PRIMARY_PROBLEM_CLASS:  0x1CA_STACKPTR_ERROR_nt!KiProcessNMI

TARGET_TIME:  2019-05-23T03:14:04.000Z

OSBUILD:  18362

OSSERVICEPACK:  116

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  fd6

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x1ca_stackptr_error_nt!kiprocessnmi

FAILURE_ID_HASH:  {09a889cd-f940-6da5-9668-0c0c98a7d643}

我怎么能搞清楚呢?我明白了,ntkrnlmp.exe但那只是内核进程在处理导致问题的原因。我的直觉告诉我这是图形驱动程序的问题,但我没有看到支持这一假设的信息。

建议去哪儿?

答案1

我仍然不能 100% 地找到根本原因,但显然转储除了提供故障信息之外,并没有提供太多信息Watchdoghttps://en.wikipedia.org/wiki/Watchdog_timer),这意味着某个硬件出现了故障。

好吧,开玩笑地说,有些东西出问题了。我向微软开了一个票,这是他们能告诉我的最好的信息。他们可以不是指向具有完整转储的特定组件。

答案2

我的情况完全一样,主板也没有 Windows 10 的驱动程序。你得到的是 WIN8_DRIVER_FAULT,你的操作系统是 Windows 10

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