下面我粘贴了 WinDbg 中命令的输出analyze -v
。据我所知,这种 BSoD 似乎在重复发生,每隔几天就会发生一次。在我的 Minidump 文件夹中,第二个最新的转储文件的日期是 2019 年 11 月 22 日,但我相当确定从那时到最新的日期 2020 年 1 月 2 日之间还有更多 BSoD。编辑:我误读或错过了一些日期,文件夹是按字母顺序而不是按时间顺序排序的……即使知道这一点,似乎有些 BSoD 由于某种原因没有生成转储。最新和第二个最新的转储分别来自 2020 年 1 月 7 日和 2020 年 1 月 2 日。
似乎只有在我运行《激战 2》游戏但最小化时才会出现此错误。我想可能值得注意的是我最近更新了我的 Nvidia gfx 驱动程序,但此问题在驱动程序更新之前和之后都发生过。请告诉我是否可以采取任何措施(例如运行其他命令)来提供更多信息。
Microsoft (R) Windows Debugger Version 10.0.18362.1 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\010220-12562-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff802`72c00000 PsLoadedModuleList = 0xfffff802`73048130
Debug session time: Thu Jan 2 21:43:34.827 2020 (UTC + 0:00)
System Uptime: 4 days 2:45:33.533
Loading Kernel Symbols
...............................................................
................................................................
................................................................
......
Loading User Symbols
Loading unloaded module list
..............................
For analysis of this file, run !analyze -v
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 000000000000002e, The subtype of the bugcheck:
Arg2: ffffd487a0d37b70
Arg3: ffffd4879fe7d5a0
Arg4: ffffd301bc0ed1a0
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: Alienware
SYSTEM_PRODUCT_NAME: Alienware 14
SYSTEM_SKU: Alienware 14
SYSTEM_VERSION: A09
BIOS_VENDOR: Alienware
BIOS_VERSION: A09
BIOS_DATE: 04/23/2014
BASEBOARD_MANUFACTURER: Alienware
BASEBOARD_PRODUCT: 07MJ2Y
BASEBOARD_VERSION: A01
DUMP_TYPE: 2
BUGCHECK_P1: 2e
BUGCHECK_P2: ffffd487a0d37b70
BUGCHECK_P3: ffffd4879fe7d5a0
BUGCHECK_P4: ffffd301bc0ed1a0
BUGCHECK_STR: 0x10e_2e
CPU_COUNT: 8
CPU_MHZ: 9be
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 25'00000000 (cache) 25'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-H3MCRTL
ANALYSIS_SESSION_TIME: 01-06-2020 17:18:39.0531
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from fffff802872941a0 to fffff80272dc14e0
STACK_TEXT:
ffffd301`bc0ed138 fffff802`872941a0 : 00000000`0000010e 00000000`0000002e ffffd487`a0d37b70 ffffd487`9fe7d5a0 : nt!KeBugCheckEx
ffffd301`bc0ed140 fffff802`8b053aaa : ffffd487`9fe7d5a0 ffffd487`a0d37b70 ffff9300`4e766000 00000000`00000000 : watchdog!WdLogEvent5_WdCriticalError+0xe0
ffffd301`bc0ed180 fffff802`8b0caa6f : ffffd487`a0d37b70 ffffa804`cb1ce000 ffff9300`4e766000 00000000`00000000 : dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange+0xc8ba
ffffd301`bc0ed1d0 fffff802`8b09da22 : ffff9300`4e766000 ffffa804`cb1ce000 ffffd487`a5595400 ffffd487`af4aa4a0 : dxgmms2!VIDMM_PAGE_TABLE_BASE::FreeCpuVisibleAddress+0x2d243
ffffd301`bc0ed200 fffff802`8b09d9bd : ffffa804`cfd02410 00000000`00000008 00000000`00000002 00000000`00000004 : dxgmms2!VIDMM_PAGE_TABLE_BASE::FreeDriverUpdateAddress+0x46
ffffd301`bc0ed230 fffff802`8b0cce3f : 00000000`00000000 ffff9300`4e766000 00000000`00000002 00000000`00000002 : dxgmms2!VIDMM_PAGE_TABLE::UpdatePageTableInvalidate+0xf9
ffffd301`bc0ed300 fffff802`8b09eb38 : 00000000`00000002 ffffd487`af513910 00000000`00000000 00000000`00000000 : dxgmms2!VIDMM_PAGE_TABLE::CommitVirtualAddressRange+0x2d18f
ffffd301`bc0ed3e0 fffff802`8b09dd13 : ffffd487`af513910 ffffd487`a5595400 ffffd301`bc0ed640 00000000`00000000 : dxgmms2!VIDMM_PAGE_DIRECTORY::CommitVirtualAddressRange+0x9c8
ffffd301`bc0ed580 fffff802`8b0d99b7 : ffff272e`c6fb704f 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms2!CVirtualAddressAllocator::CommitVirtualAddressRange+0x2e3
ffffd301`bc0ed6f0 fffff802`8b0c94b2 : 00000000`00000000 00000000`00000000 00000000`00000076 ffffd487`af6879f0 : dxgmms2!VIDMM_GLOBAL::InitPagingProcessVaSpace+0x19e23
ffffd301`bc0ed870 fffff802`8b0b81a7 : ffffd487`a5004510 ffffd487`00000000 00000000`00000001 ffffd487`b1016938 : dxgmms2!VIDMM_GLOBAL::ProcessSystemCommand+0x2dd12
ffffd301`bc0ed9e0 fffff802`8b0b6ee9 : ffffd487`a5004510 ffffa804`c22b8301 ffff9300`4b6c0100 00000000`00000000 : dxgmms2!VIDMM_WORKER_THREAD::Run+0x12a7
ffffd301`bc0edbe0 fffff802`72d2a7a5 : ffffa804`d4286040 fffff802`8b0b6ee0 ffffd487`a5004510 00000000`00000001 : dxgmms2!VidMmWorkerThreadProc+0x9
ffffd301`bc0edc10 fffff802`72dc8b2a : ffff9300`4b6c0180 ffffa804`d4286040 fffff802`72d2a750 00000000`0000029e : nt!PspSystemThreadStartup+0x55
ffffd301`bc0edc60 00000000`00000000 : ffffd301`bc0ee000 ffffd301`bc0e8000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: 57b2eae858360b0125b5917b867de0f1dbca022c
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: a024e9c0fc452d937d652e67e5ed8ed827e23d1c
THREAD_SHA1_HASH_MOD: 21e3e42e3af0d727b38397faeefdbf4c1c547d3c
FOLLOWUP_IP:
dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange+c8ba
fffff802`8b053aaa 90 nop
FAULT_INSTR_CODE: 3801e990
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange+c8ba
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgmms2
IMAGE_NAME: dxgmms2.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION: 10.0.18362.449
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: c8ba
FAILURE_BUCKET_ID: 0x10e_2e_dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange
BUCKET_ID: 0x10e_2e_dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange
PRIMARY_PROBLEM_CLASS: 0x10e_2e_dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange
TARGET_TIME: 2020-01-02T21:43:34.000Z
OSBUILD: 18362
OSSERVICEPACK: 535
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1980-01-11 15:53:20
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 73d5
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x10e_2e_dxgmms2!vidmm_cpu_host_aperture::unmaprange
FAILURE_ID_HASH: {ebf2c813-41e1-4d73-9be7-00c514787ed3}
Followup: MachineOwner
---------