无法再使用 Windows 搜索。我检查过,没有看到我的笔记本电脑有任何最新更新。单击 Windows 资源管理器右上角的框时,我的电脑会短暂锁定,并触发崩溃事件。进程监视器还会显示 WerFault.exe 正在运行。如果按 Windows 键 + S,情况也一样。
我尝试过的事情:
- 重建索引
- 故障排除索引(未发现问题)
- SFC /scannow 和 DISM /Online /Cleanup-Image /RestoreHealth
- 启用 letsxs 以允许旧版 Edge
- 使用以下步骤禁用 Cortana 并重新启用:
- 使用 CMD 禁用并重新启用搜索功能:
dism /Online /Disable-Feature /FeatureName:"SearchEngine-Client-Package"(禁用后您需要重新启动 Windows)。
dism /Online /Enable-Feature /FeatureName:“SearchEngine-Client-Package”
- 从 Powershell 重新安装 Cortana 搜索应用程序
a. 同时按下 WIN+X 键以启动 WIN+X 菜单,然后单击“命令提示符(管理员)”选项。它将以管理员身份打开命令提示符。
b. 现在在命令提示符窗口中输入 Powershell 并按 Enter。等待片刻,Powershell 会话将在命令提示符窗口中启动。
c. 现在输入以下命令并按 Enter:
Get-AppxPackage -Name Microsoft.Windows.Cortana | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}
- 现在打开配置 > Cortana,并从左侧列表中选择权限。现在激活 Cortana 及其功能。完成此操作后,我的搜索又恢复正常了。
事件:
Fault bucket 1227156440516620908, type 5 Event Name: MoAppCrash
Response: Not available Cab Id: 0
Problem signature: P1:
Microsoft.Windows.Cortana_1.13.0.18362_neutral_neutral_cw5n1h2txyewy
P2: praid:CortanaUI P3: 10.0.18362.997 P4: 5f112369 P5: edgehtml.dll
P6: 11.0.18362.1016 P7: b870b7e9 P8: 8000ffff P9: 000000000078f330
P10:
Faulting application name: SearchUI.exe, version: 10.0.18362.997, time stamp: 0x5f112369
Faulting module name: edgehtml.dll, version: 11.0.18362.1016, time stamp: 0xb870b7e9
Exception code: 0x8000ffff
Fault offset: 0x000000000078f330
Faulting process id: 0x35c
Faulting application start time: 0x01d6883fb22fbcd5
Faulting application path: C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\WINDOWS\SYSTEM32\edgehtml.dll
Report Id: 9e390814-980d-44df-9bb9-1bc10ef8c207
Faulting package full name: Microsoft.Windows.Cortana_1.13.0.18362_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI
转储分析
0:019> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
GetPageUrlData2 failed, server returned HTTP status 502
URL requested: http://watson.microsoft.com/StageOne/SearchUI.exe/10.0.18362.997/5f112369/edgehtml.dll/11.0.18362.1016/b870b7e9/8000ffff/0078f330.htm?Retriage=1
GetUrlPageData2 (WinHttp) failed: 31.
DUMP_CLASS: 2
DUMP_QUALIFIER: 400
CONTEXT: (.ecxr)
rax=00000052194fee20 rbx=00000052194ff350 rcx=00000052194fee20
rdx=0000000000000000 rsi=0000000000000000 rdi=00000052194fee20
rip=00007ff987e7f07f rsp=00000052194fed40 rbp=00000052194ff4b9
r8=0000000000000000 r9=0000000000000000 r10=0000000000010040
r11=0000000000100000 r12=0000000000000001 r13=0000000000000060
r14=000001c0f1810228 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000244
KERNELBASE!RaiseFailFastException+0xaf:
00007ff9`87e7f07f 0f1f440000 nop dword ptr [rax+rax]
Resetting default scope
FAULTING_IP:
edgehtml!CDoc::Init+2b3ef0
00007ff9`16e8f330 cc int 3
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff916e8f330 (edgehtml!CDoc::Init+0x00000000002b3ef0)
ExceptionCode: 8000ffff
ExceptionFlags: 00000001
NumberParameters: 0
DEFAULT_BUCKET_ID: APPLICATION_FAULT
PROCESS_NAME: SearchUI.exe
ERROR_CODE: (NTSTATUS) 0x8000ffff - Catastrophic failure
EXCEPTION_CODE: (HRESULT) 0x8000ffff (2147549183) - Catastrophic failure
EXCEPTION_CODE_STR: 8000ffff
WATSON_BKT_PROCSTAMP: 5f112369
WATSON_BKT_PROCVER: 10.0.18362.997
PROCESS_VER_PRODUCT: Microsoft® Windows® Operating System
WATSON_BKT_MODULE: edgehtml.dll
WATSON_BKT_MODSTAMP: b870b7e9
WATSON_BKT_MODOFFSET: 78f330
WATSON_BKT_MODVER: 11.0.18362.1016
MODULE_VER_PRODUCT: Microsoft Edge Web Platform
BUILD_VERSION_STRING: 10.0.18362.959 (WinBuild.160101.0800)
MODLIST_WITH_TSCHKSUM_HASH: 60330dfefd5d0f0be553ac78c9d6519541b83ad2
MODLIST_SHA1_HASH: 3f1279548e67e83550d1bdfc01a9bb2b0223dff7
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
DUMP_FLAGS: 94
DUMP_TYPE: 1
ANALYSIS_SESSION_HOST: xxx
ANALYSIS_SESSION_TIME: 09-11-2020 08:56:23.0506
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
THREAD_ATTRIBUTES:
OS_LOCALE: ENU
BUGCHECK_STR: APPLICATION_FAULT
LAST_CONTROL_TRANSFER: from 00007ff916ec2a39 to 00007ff987e7f07f
STACK_TEXT:
00000052`194fed40 00007ff9`16ec2a39 : 00007ff9`16e8f330 000001c0`f1818000 00007ff9`16e8f330 000001c0`f1818000 : KERNELBASE!RaiseFailFastException+0xaf
00000052`194ff310 00007ff9`16ec2a86 : 00000000`00000000 000001c0`f1a20020 000001c0`f1818000 00000052`194ff4b9 : edgehtml!Abandonment::InduceAbandonment+0xdd
00000052`194ff410 00007ff9`16e8f330 : 00000000`00000001 00000000`00000018 00000052`194ff528 00000052`194ff4b9 : edgehtml!Abandonment::InduceHRESULTAbandonment+0x26
00000052`194ff440 00007ff9`16c491f1 : 00000000`00000001 00000000`00000000 000001c0`f1a20020 00000000`00000000 : edgehtml!CDoc::Init+0x2b3ef0
00000052`194ff520 00007ff9`16a76141 : 00000000`00000000 00000052`194ff600 00007ff9`17baa090 000001c0`f1810228 : edgehtml!CBaseCF::CreateInstance+0xa1
00000052`194ff560 00007ff9`16a7640c : 00007ff9`17dcd4e8 000001c0`f1810000 00000000`00000000 00000000`00000000 : edgehtml!InternalCreateInstance+0xc1
00000052`194ff5a0 00007ff9`16a76335 : 000001c0`f1810048 00000052`194ff710 000001c0`f1810048 00007ff9`00000000 : edgehtml!CWebPlatformTridentHost::_OnSetClientSite+0xc8
00000052`194ff640 00007ff9`16a75be0 : 000001b8`f144c800 000001b8`f144c960 000001b8`f0124360 00000000`00000000 : edgehtml!CWebPlatformTridentHost::SetClientSite+0x25
00000052`194ff670 00007ff9`16a75ad5 : 000001b8`f144c800 000001b8`f144c800 00000000`00000000 00000052`194ff970 : edgehtml!CWebPlatform::_OnInPlaceActivate+0xb0
00000052`194ff740 00007ff9`16a3f3e7 : 000001b8`f14657f0 00000052`194ff889 00000052`194ff970 00000000`003115d2 : edgehtml!CWebPlatform::_OnActivateChange+0x95
00000052`194ff770 00007ff9`16a3fd8f : 000001b8`f1465850 00000052`194ff970 000001b8`f1465850 00000000`00000243 : edgehtml!CCoreWebViewTaskHandler::_OleActivateWebPlatform+0x9b
00000052`194ff7c0 00007ff9`16bca373 : 000001b8`f143f440 000001b8`f14575e0 00000052`183fc480 00007ff9`00000001 : edgehtml!CCoreWebViewTaskHandler::Initialize+0x31f
00000052`194ff8d0 00007ff9`16bca171 : 00000000`00000000 00000000`00000000 00000000`00000001 000001b8`f14575c0 : edgehtml!CCoreWebViewDispatcher::ThreadProcInitialize+0x15b
00000052`194ffa70 00007ff9`8a557bd4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : edgehtml!_DocumentThreadProc+0x61
00000052`194ffaa0 00007ff9`8aa2ce51 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000052`194ffad0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21
THREAD_SHA1_HASH_MOD_FUNC: 4bb5353777e1814e0d31f78f82499fda11e0e8e9
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 21294b49fed2471656e5be9933f8034702d41a4a
THREAD_SHA1_HASH_MOD: 5acdbe17edf94c7fb9e41ac160b8783b3c62983b
FOLLOWUP_IP:
edgehtml!CDoc::Init+2b3ef0
00007ff9`16e8f330 cc int 3
FAULT_INSTR_CODE: c78b49cc
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: edgehtml!CDoc::Init+2b3ef0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: edgehtml
IMAGE_NAME: edgehtml.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .ecxr ; kb
BUCKET_ID: APPLICATION_FAULT_edgehtml!CDoc::Init+2b3ef0
PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT_edgehtml!CDoc::Init+2b3ef0
FAILURE_EXCEPTION_CODE: 8000ffff
FAILURE_IMAGE_NAME: edgehtml.dll
BUCKET_ID_IMAGE_STR: edgehtml.dll
FAILURE_MODULE_NAME: edgehtml
BUCKET_ID_MODULE_STR: edgehtml
FAILURE_FUNCTION_NAME: CDoc::Init
BUCKET_ID_FUNCTION_STR: CDoc::Init
BUCKET_ID_OFFSET: 2b3ef0
BUCKET_ID_MODTIMEDATESTAMP: 0
BUCKET_ID_MODCHECKSUM: 18bdb05
BUCKET_ID_MODVER_STR: 11.0.18362.1016
BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_
FAILURE_PROBLEM_CLASS: APPLICATION_FAULT
FAILURE_SYMBOL_NAME: edgehtml.dll!CDoc::Init
FAILURE_BUCKET_ID: APPLICATION_FAULT_8000ffff_edgehtml.dll!CDoc::Init
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/SearchUI.exe/10.0.18362.997/5f112369/edgehtml.dll/11.0.18362.1016/b870b7e9/8000ffff/0078f330.htm?Retriage=1
TARGET_TIME: 2020-09-11T13:48:33.000Z
OSBUILD: 18363
OSSERVICEPACK: 959
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 256
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt SingleUserTS
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 160101.0800
BUILDLAB_STR: WinBuild
BUILDOSVER_STR: 10.0.18362.959
ANALYSIS_SESSION_ELAPSED_TIME: 4674
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:application_fault_8000ffff_edgehtml.dll!cdoc::init
FAILURE_ID_HASH: {469472d8-8601-611a-23cb-ed12c65dc0fe}
Followup: MachineOwner