Windows 10 v10.0.18363.1016 - 无法使用 Win+S 或在资源管理器中使用搜索(右上栏)进行搜索 - 事件名称:MoAppCrash

Windows 10 v10.0.18363.1016 - 无法使用 Win+S 或在资源管理器中使用搜索(右上栏)进行搜索 - 事件名称:MoAppCrash

无法再使用 Windows 搜索。我检查过,没有看到我的笔记本电脑有任何最新更新。单击 Windows 资源管理器右上角的框时,我的电脑会短暂锁定,并触发崩溃事件。进程监视器还会显示 WerFault.exe 正在运行。如果按 Windows 键 + S,情况也一样。

我尝试过的事情:

  • 重建索引
  • 故障排除索引(未发现问题)
  • SFC /scannow 和 DISM /Online /Cleanup-Image /RestoreHealth
  • 启用 letsxs 以允许旧版 Edge
  • 使用以下步骤禁用 Cortana 并重新启用:
  1. 使用 CMD 禁用并重新启用搜索功能:

dism /Online /Disable-Feature /FeatureName:"SearchEngine-Client-Package"(禁用后您需要重新启动 Windows)。

dism /Online /Enable-Feature /FeatureName:“SearchEngine-Client-Package”

  1. 从 Powershell 重新安装 Cortana 搜索应用程序

a. 同时按下 WIN+X 键以启动 WIN+X 菜单,然后单击“命令提示符(管理员)”选项。它将以管理员身份打开命令提示符。

b. 现在在命令提示符窗口中输入 Powershell 并按 Enter。等待片刻,Powershell 会话将在命令提示符窗口中启动。

c. 现在输入以下命令并按 Enter:

Get-AppxPackage -Name Microsoft.Windows.Cortana | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}

  1. 现在打开配置 > Cortana,并从左侧列表中选择权限。现在激活 Cortana 及其功能。完成此操作后,我的搜索又恢复正常了。

事件:

Fault bucket 1227156440516620908, type 5 Event Name: MoAppCrash
Response: Not available Cab Id: 0

Problem signature: P1:
Microsoft.Windows.Cortana_1.13.0.18362_neutral_neutral_cw5n1h2txyewy
P2: praid:CortanaUI P3: 10.0.18362.997 P4: 5f112369 P5: edgehtml.dll
P6: 11.0.18362.1016 P7: b870b7e9 P8: 8000ffff P9: 000000000078f330
P10:

Faulting application name: SearchUI.exe, version: 10.0.18362.997, time stamp: 0x5f112369
Faulting module name: edgehtml.dll, version: 11.0.18362.1016, time stamp: 0xb870b7e9
Exception code: 0x8000ffff
Fault offset: 0x000000000078f330
Faulting process id: 0x35c
Faulting application start time: 0x01d6883fb22fbcd5
Faulting application path: C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\WINDOWS\SYSTEM32\edgehtml.dll
Report Id: 9e390814-980d-44df-9bb9-1bc10ef8c207
Faulting package full name: Microsoft.Windows.Cortana_1.13.0.18362_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI

转储分析

0:019> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

GetPageUrlData2 failed, server returned HTTP status 502
URL requested: http://watson.microsoft.com/StageOne/SearchUI.exe/10.0.18362.997/5f112369/edgehtml.dll/11.0.18362.1016/b870b7e9/8000ffff/0078f330.htm?Retriage=1
GetUrlPageData2 (WinHttp) failed: 31.

DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT:  (.ecxr)
rax=00000052194fee20 rbx=00000052194ff350 rcx=00000052194fee20
rdx=0000000000000000 rsi=0000000000000000 rdi=00000052194fee20
rip=00007ff987e7f07f rsp=00000052194fed40 rbp=00000052194ff4b9
 r8=0000000000000000  r9=0000000000000000 r10=0000000000010040
r11=0000000000100000 r12=0000000000000001 r13=0000000000000060
r14=000001c0f1810228 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000244
KERNELBASE!RaiseFailFastException+0xaf:
00007ff9`87e7f07f 0f1f440000      nop     dword ptr [rax+rax]
Resetting default scope

FAULTING_IP: 
edgehtml!CDoc::Init+2b3ef0
00007ff9`16e8f330 cc              int     3

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00007ff916e8f330 (edgehtml!CDoc::Init+0x00000000002b3ef0)
   ExceptionCode: 8000ffff
  ExceptionFlags: 00000001
NumberParameters: 0

DEFAULT_BUCKET_ID:  APPLICATION_FAULT

PROCESS_NAME:  SearchUI.exe

ERROR_CODE: (NTSTATUS) 0x8000ffff - Catastrophic failure

EXCEPTION_CODE: (HRESULT) 0x8000ffff (2147549183) - Catastrophic failure

EXCEPTION_CODE_STR:  8000ffff

WATSON_BKT_PROCSTAMP:  5f112369

WATSON_BKT_PROCVER:  10.0.18362.997

PROCESS_VER_PRODUCT:  Microsoft® Windows® Operating System

WATSON_BKT_MODULE:  edgehtml.dll

WATSON_BKT_MODSTAMP:  b870b7e9

WATSON_BKT_MODOFFSET:  78f330

WATSON_BKT_MODVER:  11.0.18362.1016

MODULE_VER_PRODUCT:  Microsoft Edge Web Platform

BUILD_VERSION_STRING:  10.0.18362.959 (WinBuild.160101.0800)

MODLIST_WITH_TSCHKSUM_HASH:  60330dfefd5d0f0be553ac78c9d6519541b83ad2

MODLIST_SHA1_HASH:  3f1279548e67e83550d1bdfc01a9bb2b0223dff7

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

DUMP_FLAGS:  94

DUMP_TYPE:  1

ANALYSIS_SESSION_HOST:  xxx

ANALYSIS_SESSION_TIME:  09-11-2020 08:56:23.0506

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

THREAD_ATTRIBUTES: 
OS_LOCALE:  ENU

BUGCHECK_STR:  APPLICATION_FAULT

LAST_CONTROL_TRANSFER:  from 00007ff916ec2a39 to 00007ff987e7f07f

STACK_TEXT:  
00000052`194fed40 00007ff9`16ec2a39 : 00007ff9`16e8f330 000001c0`f1818000 00007ff9`16e8f330 000001c0`f1818000 : KERNELBASE!RaiseFailFastException+0xaf
00000052`194ff310 00007ff9`16ec2a86 : 00000000`00000000 000001c0`f1a20020 000001c0`f1818000 00000052`194ff4b9 : edgehtml!Abandonment::InduceAbandonment+0xdd
00000052`194ff410 00007ff9`16e8f330 : 00000000`00000001 00000000`00000018 00000052`194ff528 00000052`194ff4b9 : edgehtml!Abandonment::InduceHRESULTAbandonment+0x26
00000052`194ff440 00007ff9`16c491f1 : 00000000`00000001 00000000`00000000 000001c0`f1a20020 00000000`00000000 : edgehtml!CDoc::Init+0x2b3ef0
00000052`194ff520 00007ff9`16a76141 : 00000000`00000000 00000052`194ff600 00007ff9`17baa090 000001c0`f1810228 : edgehtml!CBaseCF::CreateInstance+0xa1
00000052`194ff560 00007ff9`16a7640c : 00007ff9`17dcd4e8 000001c0`f1810000 00000000`00000000 00000000`00000000 : edgehtml!InternalCreateInstance+0xc1
00000052`194ff5a0 00007ff9`16a76335 : 000001c0`f1810048 00000052`194ff710 000001c0`f1810048 00007ff9`00000000 : edgehtml!CWebPlatformTridentHost::_OnSetClientSite+0xc8
00000052`194ff640 00007ff9`16a75be0 : 000001b8`f144c800 000001b8`f144c960 000001b8`f0124360 00000000`00000000 : edgehtml!CWebPlatformTridentHost::SetClientSite+0x25
00000052`194ff670 00007ff9`16a75ad5 : 000001b8`f144c800 000001b8`f144c800 00000000`00000000 00000052`194ff970 : edgehtml!CWebPlatform::_OnInPlaceActivate+0xb0
00000052`194ff740 00007ff9`16a3f3e7 : 000001b8`f14657f0 00000052`194ff889 00000052`194ff970 00000000`003115d2 : edgehtml!CWebPlatform::_OnActivateChange+0x95
00000052`194ff770 00007ff9`16a3fd8f : 000001b8`f1465850 00000052`194ff970 000001b8`f1465850 00000000`00000243 : edgehtml!CCoreWebViewTaskHandler::_OleActivateWebPlatform+0x9b
00000052`194ff7c0 00007ff9`16bca373 : 000001b8`f143f440 000001b8`f14575e0 00000052`183fc480 00007ff9`00000001 : edgehtml!CCoreWebViewTaskHandler::Initialize+0x31f
00000052`194ff8d0 00007ff9`16bca171 : 00000000`00000000 00000000`00000000 00000000`00000001 000001b8`f14575c0 : edgehtml!CCoreWebViewDispatcher::ThreadProcInitialize+0x15b
00000052`194ffa70 00007ff9`8a557bd4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : edgehtml!_DocumentThreadProc+0x61
00000052`194ffaa0 00007ff9`8aa2ce51 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000052`194ffad0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


THREAD_SHA1_HASH_MOD_FUNC:  4bb5353777e1814e0d31f78f82499fda11e0e8e9

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  21294b49fed2471656e5be9933f8034702d41a4a

THREAD_SHA1_HASH_MOD:  5acdbe17edf94c7fb9e41ac160b8783b3c62983b

FOLLOWUP_IP: 
edgehtml!CDoc::Init+2b3ef0
00007ff9`16e8f330 cc              int     3

FAULT_INSTR_CODE:  c78b49cc

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  edgehtml!CDoc::Init+2b3ef0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: edgehtml

IMAGE_NAME:  edgehtml.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .ecxr ; kb

BUCKET_ID:  APPLICATION_FAULT_edgehtml!CDoc::Init+2b3ef0

PRIMARY_PROBLEM_CLASS:  APPLICATION_FAULT_edgehtml!CDoc::Init+2b3ef0

FAILURE_EXCEPTION_CODE:  8000ffff

FAILURE_IMAGE_NAME:  edgehtml.dll

BUCKET_ID_IMAGE_STR:  edgehtml.dll

FAILURE_MODULE_NAME:  edgehtml

BUCKET_ID_MODULE_STR:  edgehtml

FAILURE_FUNCTION_NAME:  CDoc::Init

BUCKET_ID_FUNCTION_STR:  CDoc::Init

BUCKET_ID_OFFSET:  2b3ef0

BUCKET_ID_MODTIMEDATESTAMP:  0

BUCKET_ID_MODCHECKSUM:  18bdb05

BUCKET_ID_MODVER_STR:  11.0.18362.1016

BUCKET_ID_PREFIX_STR:  APPLICATION_FAULT_

FAILURE_PROBLEM_CLASS:  APPLICATION_FAULT

FAILURE_SYMBOL_NAME:  edgehtml.dll!CDoc::Init

FAILURE_BUCKET_ID:  APPLICATION_FAULT_8000ffff_edgehtml.dll!CDoc::Init

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/SearchUI.exe/10.0.18362.997/5f112369/edgehtml.dll/11.0.18362.1016/b870b7e9/8000ffff/0078f330.htm?Retriage=1

TARGET_TIME:  2020-09-11T13:48:33.000Z

OSBUILD:  18363

OSSERVICEPACK:  959

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  256

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt SingleUserTS

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  160101.0800

BUILDLAB_STR:  WinBuild

BUILDOSVER_STR:  10.0.18362.959

ANALYSIS_SESSION_ELAPSED_TIME: 4674

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:application_fault_8000ffff_edgehtml.dll!cdoc::init

FAILURE_ID_HASH:  {469472d8-8601-611a-23cb-ed12c65dc0fe}

Followup:     MachineOwner

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