“我们无法完成更新”循环 - 无法停止 Windows 更新

Question

以下是您的日志文件的相关摘录：

2021-01-31 23:01:11, Info                  CSI    0000000a Performing 1 operations as follows:
  (0)  LockComponentPath: flags: 0 comp: {l:16 b:ccd1f2f724f8d601010000005008140c} pathid: {l:16 b:060bf4f724f8d601020000005008140c} path: [l:119]'\SystemRoot\WinSxS\amd64_microsoft-windows-e..-firsttimeinstaller_31bf3856ad364e35_10.0.18362.833_none_a91ce678f8bbddfc' pid: 850 starttime: 132566076697160726
2021-01-31 23:01:11, Info                  CSI    0000000b Performing 1 operations as follows:
  (0)  LockComponentPath: flags: 0 comp: {l:16 b:9e59f4f724f8d601030000005008140c} pathid: {l:16 b:9e59f4f724f8d601040000005008140c} path: [l:120]'\SystemRoot\WinSxS\amd64_microsoft-windows-e..-firsttimeinstaller_31bf3856ad364e35_10.0.18362.1168_none_60efd81dc9f766fe' pid: 850 starttime: 132566076697160726
2021-01-31 23:01:11, Info                  CSI    0000000c Performing 1 operations as follows:
  (0)  LockComponentPath: flags: 0 comp: {l:16 b:9e59f4f724f8d601050000005008140c} pathid: {l:16 b:9e59f4f724f8d601060000005008140c} path: [l:120]'\SystemRoot\WinSxS\amd64_microsoft-windows-e..-firsttimeinstaller_31bf3856ad364e35_10.0.18362.1168_none_60efd81dc9f766fe' pid: 850 starttime: 132566076697160726
2021-01-31 23:01:11, Info                  CSI    0000000d Calling generic command executable (sequence 1): 'C:\WINDOWS\WinSxS\amd64_microsoft-windows-e..-firsttimeinstaller_31bf3856ad364e35_10.0.18362.1168_none_60efd81dc9f766fe\MicrosoftEdgeStandaloneInstaller.exe'
    CmdLine: '"C:\WINDOWS\WinSxS\amd64_microsoft-windows-e..-firsttimeinstaller_31bf3856ad364e35_10.0.18362.1168_none_60efd81dc9f766fe\MicrosoftEdgeStandaloneInstaller.exe" /silent /installsource windowsupdate /install "appguid={56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}&needsadmin=True&usagestats=1&brand=WULS"'
2021-01-31 23:01:12, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 56.
2021-01-31 23:01:18, Info                  CSI    0000000e Performing 1 operations as follows:
  (0)  LockComponentPath: flags: 0 comp: {l:16 b:e23311fc24f8d601070000005008140c} pathid: {l:16 b:e23311fc24f8d601080000005008140c} path: [l:115]'\SystemRoot\WinSxS\x86_microsoft.windows.s..ation.badcomponents_31bf3856ad364e35_10.0.18362.1_none_aed093e387f9bf3e' pid: 850 starttime: 132566076697160726
2021-01-31 23:01:18, Info                  CSI    0000000f Creating NT transaction (seq 2)
2021-01-31 23:01:18, Info                  CSI    00000010 Created NT transaction (seq 2) result 0x00000000, handle @0x3d8
2021-01-31 23:01:18, Info                  CSI    00000011@2021/1/31:23:01:18.566 Beginning NT transaction commit...
2021-01-31 23:01:18, Info                  CSI    00000012@2021/1/31:23:01:18.566 CSI perf trace:
CSIPERF:TXCOMMIT;6482
2021-01-31 23:01:18, Info                  CSI    00000013 Creating NT transaction (seq 3)
2021-01-31 23:01:18, Info                  CSI    00000014 Created NT transaction (seq 3) result 0x00000000, handle @0x3d8
2021-01-31 23:01:18, Info                  CSI    00000015@2021/1/31:23:01:18.566 Beginning NT transaction commit...
2021-01-31 23:01:18, Info                  CSI    00000016@2021/1/31:23:01:18.566 CSI perf trace:
CSIPERF:TXCOMMIT;5989
2021-01-31 23:01:18, Error                 CSI    00000017 (F) Done with generic command 1; CreateProcess returned 0, CPAW returned S_OK
    Process exit code 2147747622 resulted in success? false
    Process output: [l:0 ][gle=0x80004005]
2021-01-31 23:01:18, Info                  CSI    00000018 Direct SIL provider: Number of files opened: 1.
2021-01-31 23:01:18, Error      [0x018007] CSI    00000019 (F) Failed execution of queue item Installer: Generic Command ({81a34a10-4256-436a-89d6-794b97ca407c}) with HRESULT HRESULT_FROM_WIN32(14109).  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable[gle=0x80004005]
2021-01-31 23:01:18, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2021-01-31 23:01:18, Info                  CBS    Could not get file name for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2021-01-31 23:01:18, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
2021-01-31 23:01:18, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20210131182908.log to WER report.
2021-01-31 23:01:18, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20210131165311.cab to WER report.
2021-01-31 23:01:18, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20210130125257.cab to WER report.
2021-01-31 23:01:18, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2021-01-31 23:01:18, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2021-01-31 23:01:18, Info                  CSI    0000001a@2021/1/31:23:01:18.713 CSI Advanced installer perf trace:
CSIPERF:AIDONE;{81a34a10-4256-436a-89d6-794b97ca407c};Microsoft-Windows-EdgeChromium-FirstTimeInstaller, version 10.0.18362.1168, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35};7124166us
2021-01-31 23:01:18, Info                  CSI    0000001b End executing advanced installer (sequence 39)
    Completion status: HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED)

Windows Update 想要安装 Edge 更新 KB4584229，但失败并出现错误： HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED)。

为了分析确切的错误，我们必须更详细地了解。

在这种情况下，我建议您执行就地升级，或者最好直接更新到 Windows 20h2。对版本 1909 的支持将于 5 月到期。

简而言之，就地升级将按如下方式进行：下载 Windows 1909.iso 然后双击 ISO 文件以安装它。然后在安装的驱动器上启动 Setup.exe 等等...

如果您在计算机上安装了非系统防病毒或防火墙程序，建议将其卸载，并使用相应制造商提供的删除工具删除干扰就地升级或常规更新的所谓过滤驱动程序。如果有加密软件（如 VeraCrypt 或 Truecrypt 等），也应事先卸载。

您可以在那里找到有关就地升级的详细说明：就地升级教程

如果您想更新到 20h2，原则上可以按相同方式进行。但最好删除连接到 PC 的、更新不需要的所有附加设备。

例如：打印机、扫描仪、硬件加密狗、编程接口、USB 集线器、USB wifi/网络适配器、USB 加密狗等。

友好的问候

如有错误，请见谅。英语不是我的母语。

Answer 1