USB 硬盘不再被 Windows 识别

USB 硬盘不再被 Windows 识别

就在几天前,Windows 确实识别了我的新 USB 磁盘(也在我的第二台电脑和智能电视上) - 但是存在一些问题:Windows 启动后无法识别外部 USB HD - 仅当先将其拔出再插入后才能识别

现在,从今天起,Windows 不再识别该磁盘。Windows 磁盘管理也是如此。但它确实在设备管理器中列出:

在此处输入图片描述

当我使用 USB Tree Viewer 检查时,我可以看到磁盘显示以下详细信息:

    =========================== USB Port2 ===========================

Connection Status        : 0x01 (Device is connected)
Port Chain               : 1-2

      ========================== Summary =========================
Vendor ID                : 0x0BC2 (Seagate Technology LLC)
Product ID               : 0x231A
USB version              : 2.10
Port maximum Speed       : High-Speed
Device maximum Speed     : SuperSpeed
Device Connection Speed  : High-Speed
Self Powered             : no
Demanded Current         : 500 mA
Used Endpoints           : 5

      ======================== USB Device ========================

        +++++++++++++++++ Device Information ++++++++++++++++++
Device Description       : Per USB angeschlossenes SCSI (UAS)-Massenspeichergerät
Device Path 1            : \\?\USB#VID_0BC2&PID_231A#MSFT30NAC25CA9#{2accfe60-c130-11d2-b082-00a0c91efb8b} (GUID_DEVINTERFACE_STORAGEPORT)
Device Path 2            : \\?\USB#VID_0BC2&PID_231A#MSFT30NAC25CA9#{a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE)
Kernel Name              : \Device\USBPDO-16
Device ID                : USB\VID_0BC2&PID_231A\MSFT30NAC25CA9
Hardware IDs             : USB\VID_0BC2&PID_231A&REV_0710 USB\VID_0BC2&PID_231A
Driver KeyName           : {4d36e97b-e325-11ce-bfc1-08002be10318}\0001 (GUID_DEVCLASS_SCSIADAPTER)
Driver                   : \SystemRoot\System32\drivers\uaspstor.sys (Version: 10.0.19041.1023  Date: 2021-06-27)
Driver Inf               : C:\WINDOWS\inf\uaspstor.inf
Legacy BusType           : PNPBus
Class                    : SCSIAdapter
Class GUID               : {4d36e97b-e325-11ce-bfc1-08002be10318} (GUID_DEVCLASS_SCSIADAPTER)
Service                  : UASPStor
Enumerator               : USB
Location Info            : Port_#0002.Hub_#0007
Location IDs             : PCIROOT(0)#PCI(1602)#USBROOT(0)#USB(2), ACPI(_SB_)#ACPI(PCI0)#ACPI(UHC6)#USBROOT(0)#USB(2)
Container ID             : {d7c61337-0c5f-5445-b3f6-b084fcfcf042}
Manufacturer Info        : Per USB angeschlossenes SCSI (UAS)-kompatibles Gerät
Capabilities             : 0x14 (Removable, UniqueID)
Status                   : 0x0180600A (DN_DRIVER_LOADED, DN_STARTED, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER)
Problem Code             : 0
HcDisableSelectiveSuspend: 0
EnableSelectiveSuspend   : 0
SelectiveSuspendEnabled  : 0
EnhancedPowerMgmtEnabled : 0
IdleInWorkingState       : 0
WakeFromSleepState       : 0
Power State              : D0 (supported: D0, D2, D3, wake from D0, wake from D2)
 Child Device 1          : Seagate Expansion SCSI Disk Device (Laufwerk)
  Device ID              : SCSI\DISK&VEN_SEAGATE&PROD_EXPANSION\6&1EC56E78&0&000000
  Class                  : DiskDrive
  Driver KeyName         : {4d36e967-e325-11ce-bfc1-08002be10318}\0002 (GUID_DEVCLASS_DISKDRIVE)
  Service                : disk
  Location               : Bus Number 0, Target Id 0, LUN 0

        +++++++++++++++++ Registry USB Flags +++++++++++++++++
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\usbflags\0BC2231A0710
 osvc                    : REG_BINARY 00 00

        ---------------- Connection Information ---------------
Connection Index         : 0x02 (Port 2)
Connection Status        : 0x01 (DeviceConnected)
Current Config Value     : 0x01 (Configuration 1)
Device Address           : 0x01 (1)
Is Hub                   : 0x00 (no)
Device Bus Speed         : 0x02 (High-Speed)
Number Of Open Pipes     : 0x04 (4 pipes to data endpoints)
Pipe[0]                  : EndpointID=1  Direction=OUT  ScheduleOffset=0  Type=Bulk
Pipe[1]                  : EndpointID=2  Direction=IN   ScheduleOffset=0  Type=Bulk
Pipe[2]                  : EndpointID=3  Direction=IN   ScheduleOffset=0  Type=Bulk
Pipe[3]                  : EndpointID=4  Direction=OUT  ScheduleOffset=0  Type=Bulk
Data (HexDump)           : 02 00 00 00 12 01 10 02 00 00 00 40 C2 0B 1A 23   ...........@...#
                           10 07 01 02 03 01 01 02 00 01 00 04 00 00 00 01   ................
                           00 00 00 07 05 01 02 00 02 00 00 00 00 00 07 05   ................
                           82 02 00 02 00 00 00 00 00 07 05 83 02 00 02 00   ................
                           00 00 00 00 07 05 04 02 00 02 00 00 00 00 00      ...............

        --------------- Connection Information V2 -------------
Connection Index         : 0x02 (2)
Length                   : 0x10 (16 bytes)
SupportedUsbProtocols    : 0x03
 Usb110                  : 1 (yes, port supports USB 1.1)
 Usb200                  : 1 (yes, port supports USB 2.0)
 Usb300                  : 0 (no, port not supports USB 3.0)
 ReservedMBZ             : 0x00
Flags                    : 0x02
 DevIsOpAtSsOrHigher     : 0 (Device is not operating at SuperSpeed or higher)
 DevIsSsCapOrHigher      : 1 (Device is SuperSpeed capable or higher)
 DevIsOpAtSsPlusOrHigher : 0 (Device is not operating at SuperSpeedPlus or higher)
 DevIsSsPlusCapOrHigher  : 0 (Device is not SuperSpeedPlus capable or higher)
 ReservedMBZ             : 0x00
Data (HexDump)           : 02 00 00 00 10 00 00 00 03 00 00 00 02 00 00 00   ................

    ---------------------- Device Descriptor ----------------------
bLength                  : 0x12 (18 bytes)
bDescriptorType          : 0x01 (Device Descriptor)
bcdUSB                   : 0x210 (USB Version 2.10)
bDeviceClass             : 0x00 (defined by the interface descriptors)
bDeviceSubClass          : 0x00
bDeviceProtocol          : 0x00
bMaxPacketSize0          : 0x40 (64 bytes)
idVendor                 : 0x0BC2 (Seagate Technology LLC)
idProduct                : 0x231A
bcdDevice                : 0x0710
iManufacturer            : 0x01 (String Descriptor 1)
 Language 0x0409         : "Seagate"
iProduct                 : 0x02 (String Descriptor 2)
 Language 0x0409         : "Expansion"
iSerialNumber            : 0x03 (String Descriptor 3)
 Language 0x0409         : "NAC25CA9"
bNumConfigurations       : 0x01 (1 Configuration)
Data (HexDump)           : 12 01 10 02 00 00 00 40 C2 0B 1A 23 10 07 01 02   .......@...#....
                           03 01                                             ..

    ------------------ Configuration Descriptor -------------------
bLength                  : 0x09 (9 bytes)
bDescriptorType          : 0x02 (Configuration Descriptor)
wTotalLength             : 0x0055 (85 bytes)
bNumInterfaces           : 0x01 (1 Interface)
bConfigurationValue      : 0x01 (Configuration 1)
iConfiguration           : 0x00 (No String Descriptor)
bmAttributes             : 0x80
 D7: Reserved, set 1     : 0x01
 D6: Self Powered        : 0x00 (no)
 D5: Remote Wakeup       : 0x00 (no)
 D4..0: Reserved, set 0  : 0x00
MaxPower                 : 0xFA (500 mA)
Data (HexDump)           : 09 02 55 00 01 01 00 80 FA 09 04 00 00 02 08 06   ..U.............
                           50 00 07 05 81 02 00 02 00 07 05 02 02 00 02 00   P...............
                           09 04 00 01 04 08 06 62 00 07 05 01 02 00 02 00   .......b........
                           04 24 01 00 07 05 82 02 00 02 00 04 24 02 00 07   .$..........$...
                           05 83 02 00 02 00 04 24 03 00 07 05 04 02 00 02   .......$........
                           00 04 24 04 00                                    ..$..

        ---------------- Interface Descriptor -----------------
bLength                  : 0x09 (9 bytes)
bDescriptorType          : 0x04 (Interface Descriptor)
bInterfaceNumber         : 0x00
bAlternateSetting        : 0x00
bNumEndpoints            : 0x02 (2 Endpoints)
bInterfaceClass          : 0x08 (Mass Storage)
bInterfaceSubClass       : 0x06 (SCSI transparent command set)
bInterfaceProtocol       : 0x50 (Bulk-Only Transport)
iInterface               : 0x00 (No String Descriptor)
Data (HexDump)           : 09 04 00 00 02 08 06 50 00                        .......P.

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x81 (Direction=IN EndpointID=1)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)
Data (HexDump)           : 07 05 81 02 00 02 00                              .......

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x02 (Direction=OUT EndpointID=2)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)
Data (HexDump)           : 07 05 02 02 00 02 00                              .......

        ---------------- Interface Descriptor -----------------
bLength                  : 0x09 (9 bytes)
bDescriptorType          : 0x04 (Interface Descriptor)
bInterfaceNumber         : 0x00
bAlternateSetting        : 0x01
bNumEndpoints            : 0x04 (4 Endpoints)
bInterfaceClass          : 0x08 (Mass Storage)
bInterfaceSubClass       : 0x06 (SCSI transparent command set)
bInterfaceProtocol       : 0x62 (USB Attached SCSI - UAS)
iInterface               : 0x00 (No String Descriptor)
Data (HexDump)           : 09 04 00 01 04 08 06 62 00                        .......b.

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x01 (Direction=OUT EndpointID=1)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)
Data (HexDump)           : 07 05 01 02 00 02 00                              .......

        ------------- UAS Pipe Usage Descriptor ---------------
bLength                  : 0x04 (4 bytes)
bDescriptorType          : 0x24 (UAS Pipe Usage Descriptor)
bPipeID                  : 0x01 (Pipe ID=1)
bReserved                : 0x00
Data (HexDump)           : 04 24 01 00                                       .$..

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x82 (Direction=IN EndpointID=2)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)
Data (HexDump)           : 07 05 82 02 00 02 00                              .......

        ------------- UAS Pipe Usage Descriptor ---------------
bLength                  : 0x04 (4 bytes)
bDescriptorType          : 0x24 (UAS Pipe Usage Descriptor)
bPipeID                  : 0x02 (Pipe ID=2)
bReserved                : 0x00
Data (HexDump)           : 04 24 02 00                                       .$..

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x83 (Direction=IN EndpointID=3)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)
Data (HexDump)           : 07 05 83 02 00 02 00                              .......

        ------------- UAS Pipe Usage Descriptor ---------------
bLength                  : 0x04 (4 bytes)
bDescriptorType          : 0x24 (UAS Pipe Usage Descriptor)
bPipeID                  : 0x03 (Pipe ID=3)
bReserved                : 0x00
Data (HexDump)           : 04 24 03 00                                       .$..

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x04 (Direction=OUT EndpointID=4)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)
Data (HexDump)           : 07 05 04 02 00 02 00                              .......

        ------------- UAS Pipe Usage Descriptor ---------------
bLength                  : 0x04 (4 bytes)
bDescriptorType          : 0x24 (UAS Pipe Usage Descriptor)
bPipeID                  : 0x04 (Pipe ID=4)
bReserved                : 0x00
Data (HexDump)           : 04 24 04 00                                       .$..

    ----------------- Device Qualifier Descriptor -----------------
bLength                  : 0x0A (10 bytes)
bDescriptorType          : 0x06 (Device_qualifier Descriptor)
bcdUSB                   : 0x210 (USB Version 2.10)
bDeviceClass             : 0x00 (defined by the interface descriptors)
bDeviceSubClass          : 0x00
bDeviceProtocol          : 0x00
bMaxPacketSize0          : 0x40 (64 Bytes)
bNumConfigurations       : 0x01 (1 other-speed configuration)
bReserved                : 0x00
Data (HexDump)           : 0A 06 10 02 00 00 00 40 01 00                     .......@..

      ---------- Binary Object Store (BOS) Descriptor -----------
bLength                  : 0x05 (5 bytes)
bDescriptorType          : 0x0F (Binary Object Store)
wTotalLength             : 0x0016 (22 bytes)
bNumDeviceCaps           : 0x02
Data (HexDump)           : 05 0F 16 00 02                                    .....

        ------------- USB 2.0 Extension Descriptor ------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x10 (Device Capability Descriptor)
bDevCapabilityType       : 0x02 (USB 2.0 Extension)
bmAttributes             : 0xF0E
 LPMCapable              : 1 (Link Power Management protocol is supported)
 BESLAndAlternateHIRD    : 1 (BESL & Alternate HIRD definitions are supported)
 BaselineBESLValid       : 1 (valid)
 DeepBESLValid           : 0 (not valid)
 BaselineBESL            : 15 (10000 µs)
 DeepBESL                : 0
Data (HexDump)           : 07 10 02 0E 0F 00 00                              .......

        ----- SuperSpeed USB Device Capability Descriptor -----
bLength                  : 0x0A (10 bytes)
bDescriptorType          : 0x10 (Device Capability Descriptor)
bDevCapabilityType       : 0x03 (SuperSpeed USB Device Capability)
bmAttributes             : 0x00
 Bit 0 Reserved          : 0x00
 Bit 1 LTM Capable       : 0x00 (no)
 Bit 7:2 Reserved        : 0x00
wSpeedsSupported         : 0x0E (Full-Speed, High-Speed, SuperSpeed)
bFunctionalitySupport    : 0x01 (lowest speed with all the functionality is 'Full-Speed')
bU1DevExitLat            : 0x0A   (less than 10 µs)
wU2DevExitLat            : 0x0020 (less than 32 µs)
Data (HexDump)           : 0A 10 03 00 0E 00 01 0A 20 00                     ........ .

      -------------------- String Descriptors -------------------
             ------ String Descriptor 0 ------
bLength                  : 0x04 (4 bytes)
bDescriptorType          : 0x03 (String Descriptor)
Language ID[0]           : 0x0409 (English - United States)
Data (HexDump)           : 04 03 09 04                                       ....
             ------ String Descriptor 1 ------
bLength                  : 0x10 (16 bytes)
bDescriptorType          : 0x03 (String Descriptor)
Language 0x0409          : "Seagate"
Data (HexDump)           : 10 03 53 00 65 00 61 00 67 00 61 00 74 00 65 00   ..S.e.a.g.a.t.e.
             ------ String Descriptor 2 ------
bLength                  : 0x14 (20 bytes)
bDescriptorType          : 0x03 (String Descriptor)
Language 0x0409          : "Expansion"
Data (HexDump)           : 14 03 45 00 78 00 70 00 61 00 6E 00 73 00 69 00   ..E.x.p.a.n.s.i.
                           6F 00 6E 00                                       o.n.
             ------ String Descriptor 3 ------
bLength                  : 0x12 (18 bytes)
bDescriptorType          : 0x03 (String Descriptor)
Language 0x0409          : "NAC25CA9"
Data (HexDump)           : 12 03 4E 00 41 00 43 00 32 00 35 00 43 00 41 00   ..N.A.C.2.5.C.A.
                           39 00                                             9.

问题

  1. 如果磁盘在设备管理器中列出,但在 Windows 和磁盘管理中却没有列出,这意味着什么?
  2. 如何才能让我的磁盘在 Windows 中再次可见并访问磁盘上的数据?

答案1

请检查您的磁盘是否可以使用不同的机器或不同的操作系统来识别。

答案2

我很幸运,第二天,我尝试了几次拔插,从设备管理器中移除它,等待 Windows 再次添加它。最后,我把它插上去,过了一会儿,突然间,它又出现了。

但是备份的时候有些文件无法复制,所以我确定是硬件问题,需要更换磁盘。

有趣的是,当使用 CrystalDiskInfo 查看磁盘运行状况时,没有任何信息显示:

在此处输入图片描述

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