我正在尝试将我的电脑升级到 Windows 11。当我运行 setup.exe 时,我会继续该过程,直到看到显示进度的全页屏幕。
我一安装成功,就失败了,安装到 0%,弹出错误信息“Windows 11 安装失败”
我尝试检查日志,看到的内容如下:
2021-11-04 22:17:39, Info SP SPInitializeMonitoringDriver: SETUPMON: VERBOSE: Tracking Config -- END
2021-11-04 22:17:39, Info SP SPInitializeMonitoringDriver: SETUPMON: Monitoring filter driver installed successfully.
2021-11-04 22:17:39, Error WsmLoad: Failed FilterLoad(); hr = 0x800700a1
2021-11-04 22:17:39, Error SP SPInitializeMonitoringDriver: SETUPMON: Failed to load the monitoring filter driver. Error: 0x800700A1
2021-11-04 22:17:39, Error SP SETUPMON: Failed to install/start monitoring driver. Error: 0x800700A1
2021-11-04 22:17:39, Info SP <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
2021-11-04 22:17:39, Error SP Operation failed: Start Monitoring Driver. Error: 0x800700A1[gle=0x000000b7]
2021-11-04 22:17:39, Info SP Operation can retry, we'll attempt to revert its execution.
2021-11-04 22:17:39, Info SP Attempt to revert execution for operation 2
2021-11-04 22:17:39, Error SP COperationQueue::Sort: Could not find an execution phase for 2
2021-11-04 22:17:39, Error SP ExecuteOperations: Operations cannot be sorted. This is a fatal failure.
2021-11-04 22:17:39, Error SP ExecuteOperations: Main operation execution failed. Error: 0x8007000D
2021-11-04 22:17:39, Error SP ExecuteOperations: Failed execution phase Downlevel. Error: 0x8007000D
2021-11-04 22:17:39, Info MOUPG MoSetupPlatform: SetupPlatform::INewSystem::ExecuteCurrentOperations returned: [0x4]
2021-11-04 22:17:39, Error MOUPG MoSetupPlatform: ExecuteCurrentOperations reported failure![gle=0x8007000d]
2021-11-04 22:17:39, Error MOUPG CDlpActionImageDeploy::ExecuteRoutine(537): Result = 0xC1900101[gle=0x8007000d]
2021-11-04 22:17:39, Info MOUPG MoSetupPlatform: SuspendAndReleasing NewSystem object...
。
Error: SetupDiag reports abrupt down-level failure.
Last Operation: Finalize
Error: 0xC1900101 - 0x50010
LogEntry: 2021-11-04 22:17:39, Error MOUPG CDlpActionImageDeploy::ExecuteRoutine(537): Result = 0xC1900101[gle=0x8007000d]
Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.
Last Setup Phase:
Phase Name: Downlevel
Phase Started: 04-11-2021 22:17:39
Phase Ended: 01-01-0001 00:00:00
Phase Time Delta: 00:00:00
Completed Successfully? False
Last Setup Operation:
Operation Name: Start Monitoring Driver
Operation Started: 04-11-2021 22:17:39
Operation Ended: 01-01-0001 00:00:00
Operation Time Delta: 0:00:00:00.0000000
Completed Successfully? False
以下是我目前所做的工作:
启用 TPM 和安全启动
卸载 Vera Crypt、Avast 和 Acronis 软件。
暂停系统驱动器上的 bitlocker。
我也尝试从 Windows 11 USB 驱动器启动并从那里升级,但它告诉我从 Windows 10 桌面运行安装程序。
但迄今为止我还没有运气。
答案1
您需要 4 样东西才能正确升级到 Windows 11(在此处运行)。
- UEFI 取代传统 BIOS。
- 安全启动。
- TPMv2
- CPU 使用时间不到 4 年。
您说您有 #2。
您说您启用了 TPM。它是 V2 吗?。您的驱动器是 UEFI 和 GPT 吗?。CPU 是否不到 4 年?。
当您运行 Windows 更新时,它会提供 Windows 11 吗?还是会显示“此 PC 目前不满足升级到 Windows 11 的要求?”
如果所有系统均正常运行,您可能应该等待 Windows 更新准备就绪。
答案2
我发现了这个问题。它与“卷影复制服务”有关。
如果您遇到类似问题,您应该采取以下措施。
运行
fltmc filters
并fltmc instances
。尝试使用此列表中的过滤器卸载所有软件。
同时停止并禁用中的“卷影复制”服务
services.msc
。
它应该可以完成这个工作。