在质量更新以及功能更新至 21H2 后,会发生这种情况,系统无法启动并出现蓝屏错误(蓝屏上未显示故障发生的位置)。以下是系统规格:
[System Summary]
OS Name Microsoft Windows 10 Home
Version 10.0.19043 Build 19043
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model XPS 8920
System Type x64-based PC
System SKU 07DC
Processor Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 3600 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.0.23, 6/11/2020
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0VHXCD
BaseBoard Version A00
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "10.0.19041.1503"
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 27.0 GB
Total Virtual Memory 32.9 GB
Available Virtual Memory 27.6 GB
Page File Space 1.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7
binding is not supported, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
这些是系统上安装的所有驱动程序:
devicename driverversion
---------- -------------
2:10.0,2:6.3,2:6.2,2:6.1,2...
2:10.0,2:6.3,2:6.2,2:6.1,2...
2:10.0,2:6.3,2:6.2,2:6.1,2...
2:10.0,2:6.3,2:6.2,2:6.1,2...
2:10.0,2:6.3,2:6.2,2:6.1,2...
ACPI Fan 10.0.19041.1202
ACPI Fan 10.0.19041.1202
ACPI Fan 10.0.19041.1202
ACPI Fan 10.0.19041.1202
ACPI Fan 10.0.19041.1202
ACPI Fixed Feature Button 10.0.19041.1202
ACPI Power Button 10.0.19041.1202
ACPI Processor Aggregator 10.0.19041.1
ACPI Sleep Button 10.0.19041.1202
ACPI Thermal Zone 10.0.19041.1202
ACPI Thermal Zone 10.0.19041.1202
ACPI x64-based PC 10.0.19041.1
Audio Endpoint 10.0.19041.1
Bluetooth Device 10.0.19041.1387
Bluetooth Device 10.0.19041.1387
Bluetooth Device (Personal Area Network) 10.0.19041.1
Bluetooth Device (RFCOMM Protocol TDI) 10.0.19041.1
Bluetooth Peripheral Device
Bluetooth Peripheral Device
Card Reader 10.0.19041.746
CD-ROM Drive 10.0.19041.1266
Communications Port 10.0.19041.1
Composite Bus Enumerator 10.0.19041.1
DBUtilDrv2 Device 2.7.0.0
Dell Data Vault Control Device 2.0.6.0
Dell Data Vault Control Device 2.0.6.0
Dell IN1910N(Analog) 3.0.0.0
Disk drive 10.0.19041.789
Disk drive 10.0.19041.789
Generic IEEE 1667 ACT 10.0.19041.1
Generic IEEE 1667 Probe Silo 10.0.19041.1
Generic software device 10.0.19041.1
Generic software device 10.0.19041.1
Generic software device 10.0.19041.1
Generic software device 10.0.19041.1
Generic software device 10.0.19041.1
Generic software device 10.0.19041.1
Generic volume shadow copy 10.0.19041.1
Generic volume shadow copy 10.0.19041.1
Generic volume shadow copy 10.0.19041.1
Hauppauge HD-PVR2 Gaming Plus (Model 157xxx) 1.6.37119.0
Headset Audio Gateway Service 10.0.19041.1387
HID Keyboard Device 10.0.19041.1
HID-compliant mouse 10.0.19041.1
High Definition Audio Controller 10.0.19041.1081
High Definition Audio Controller 10.0.19041.1081
High precision event timer 10.0.19041.1202
Intel Processor 10.0.19041.546
Intel Processor 10.0.19041.546
Intel Processor 10.0.19041.546
Intel Processor 10.0.19041.546
Intel Processor 10.0.19041.546
Intel Processor 10.0.19041.546
Intel Processor 10.0.19041.546
Intel Processor 10.0.19041.546
Intel(R) 200 Series Chipset Family LPC Controller (Z270) - A2C5 10.1.1.38
Intel(R) 200 Series Chipset Family PCI Express Root Port #2 - A291 10.1.1.38
Intel(R) 200 Series Chipset Family PCI Express Root Port #3 - A292 10.1.1.38
Intel(R) 200 Series Chipset Family PCI Express Root Port #4 - A293 10.1.1.38
Intel(R) 200 Series Chipset Family PMC - A2A1 10.1.1.38
Intel(R) 200 Series Chipset Family SMBUS - A2A3 10.1.1.38
Intel(R) Chipset SATA/PCIe RST Premium Controller 17.5.3.1026
Intel(R) Display Audio 10.27.0.9
Intel(R) Dual Band Wireless-AC 3165 19.51.30.1
Intel(R) Dynamic Application Loader Host Interface 1.41.2021.121
Intel(R) Graphics Command Center 27.20.100.8681
Intel(R) Graphics Control Panel 27.20.100.8681
Intel(R) HD Graphics 630 27.20.100.8681
Intel(R) iCLS Client 1.63.1155.1
Intel(R) Management and Security Application Local Management 2130.1.16.1
Intel(R) Management Engine Interface 1952.14.0.1470
Intel(R) Pinning Shell Extensions 16.8.3.1003
Intel(R) Power Engine Plug-in 10.0.19041.1266
Intel(R) Ready Mode Technology Device 1.2.0.0
Intel(R) Serial IO GPIO Host Controller - INT3451 30.100.1816.3
Intel(R) Serial IO I2C Host Controller - A2E0 30.100.1943.2
Intel(R) Serial IO I2C Host Controller - A2E1 30.100.1943.2
Intel(R) Serial IO UART Host Controller - A2A7 30.100.1943.2
Intel(R) Wireless Bluetooth(R) 20.100.7.1
Intel(R) Xeon(R) E3 - 1200 v6/7th Gen Intel(R) Core(TM) Host Bridge/DRAM Registers - 591F 10.1.1.38
Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901 10.1.1.38
Legacy device 10.0.19041.1202
Local Print Queue 10.0.19041.1
Local Print Queue 10.0.19041.1
Local Print Queue 10.0.19041.1
Local Print Queue 10.0.19041.1
Local Print Queue 10.0.19041.1
Local Print Queue 10.0.19041.1
Microsoft ACPI-Compliant System 10.0.19041.964
Microsoft Basic Display Driver 10.0.19041.868
Microsoft Basic Render Driver 10.0.19041.868
Microsoft Bluetooth A2dp Sink 10.0.19041.1
Microsoft Bluetooth A2dp Source 10.0.19041.1
Microsoft Bluetooth Avrcp Transport Driver 10.0.19041.1
Microsoft Bluetooth Avrcp Transport Driver 10.0.19041.1
Microsoft Bluetooth Avrcp Transport Driver 10.0.19041.1
Microsoft Bluetooth Avrcp Transport Driver 10.0.19041.1
Microsoft Bluetooth Enumerator 10.0.19041.1387
Microsoft Bluetooth Hands-Free Audio device 10.0.19041.1266
Microsoft Bluetooth Hands-Free Audio device 10.0.19041.1266
Microsoft Bluetooth Hands-Free Profile AudioGateway role 10.0.19041.1
Microsoft Bluetooth Hands-Free Profile Handsfree role 10.0.19041.1
Microsoft Bluetooth LE Enumerator 10.0.19041.488
Microsoft Hyper-V Virtualization Infrastructure Driver 10.0.19041.1466
Microsoft Kernel Debug Network Adapter 10.0.19041.1
Microsoft Storage Spaces Controller 10.0.19041.1503
Microsoft System Management BIOS Driver 10.0.19041.1
Microsoft TCG Storage silo 10.0.19041.1
Microsoft UEFI-Compliant System 10.0.19041.1
Microsoft Virtual Drive Enumerator 10.0.19041.1
Microsoft Wi-Fi Direct Virtual Adapter 10.0.19041.1
Microsoft Wi-Fi Direct Virtual Adapter 10.0.19041.1
Microsoft Windows Management Interface for ACPI 10.0.19041.1
Microsoft Windows Management Interface for ACPI 10.0.19041.1
Motherboard resources 10.0.19041.1202
Motherboard resources 10.0.19041.1202
Motherboard resources 10.0.19041.1202
Motherboard resources 10.0.19041.1202
Motherboard resources 10.0.19041.1202
Motherboard resources 10.0.19041.1202
Motherboard resources 10.0.19041.1202
Motherboard resources 10.0.19041.1202
Motherboard resources 10.0.19041.1202
NDIS Virtual Network Adapter Enumerator 10.0.19041.1
Numeric data processor 10.0.19041.1202
NVIDIA GeForce GT 730 23.21.13.9125
NVIDIA High Definition Audio 1.3.36.6
NVIDIA Virtual Audio Device (Wave Extensible) (WDM) 4.4.0.0
NVVHCI Enumerator 2.2.2151.6378
Object Push Service 10.0.19041.1387
PCI Express Root Complex 10.0.19041.1387
Personal Area Network NAP Service 10.0.19041.1387
Personal Area Network Service 10.0.19041.1387
Phonebook Access Pse Service 10.0.19041.1387
Plug and Play Software Device Enumerator 10.0.19041.1
Programmable interrupt controller 10.0.19041.1202
Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30) 2.1.0.26
Realtek Audio 6.0.1.8248
Remote Desktop Device Redirector Bus 10.0.19041.1
SdlProxy
SMS/MMS
Standard Serial over Bluetooth link 10.0.19041.1
Standard Serial over Bluetooth link 10.0.19041.1
System CMOS/real time clock 10.0.19041.1202
System Firmware 10.0.19041.1
System timer 10.0.19041.1202
UMBus Root Bus Enumerator 10.0.19041.1
USB Input Device 10.0.19041.868
USB Input Device 10.0.19041.868
USB Mass Storage Device 10.0.19041.1288
USB Root Hub (USB 3.0) 10.0.19041.1202
USB Root Hub (USB 3.0) 10.0.19041.1202
USB xHCI Compliant Host Controller 10.0.19041.1503
USB xHCI Compliant Host Controller 10.0.19041.1503
Volume 10.0.19041.1
Volume 10.0.19041.1
Volume 10.0.19041.1
Volume 10.0.19041.1
Volume 10.0.19041.1
Volume 10.0.19041.1
Volume 10.0.19041.1
Volume Manager 10.0.19041.928
WAN Miniport (IKEv2) 10.0.19041.1
WAN Miniport (IP) 10.0.19041.1
WAN Miniport (IPv6) 10.0.19041.1
WAN Miniport (L2TP) 10.0.19041.1
WAN Miniport (Network Monitor) 10.0.19041.1
WAN Miniport (PPPOE) 10.0.19041.1
WAN Miniport (PPTP) 10.0.19041.1
WAN Miniport (SSTP) 10.0.19041.1
XSplit Stream Audio Renderer 2.0.1406.2601
我能够使用启动修复或系统还原从 bsod 中恢复。是的,我知道这台机器与 Windows 11 不兼容。问题是,由于 Windows 更新无法再禁用,只能“延迟”最多 35 天,所以这种情况每 35 天发生一次。
我想知道是否有人可以指出我错过更新的已知不兼容驱动程序,或者我可以启用一些详细的日志记录来指出问题所在。