我从前任所有者那里买了一台预装 Windows 7 的二手 ThinkPad T520。所以我把它带回家,安装了 Linux Mint,一切顺利,但我想我需要使用 Windows。所以我创建了一个可启动的 U 盘并尝试安装 Windows 10。我设法启动到安装,擦除驱动器,一切都很顺利,直到它必须重新启动。当它重新启动时,它会显示带有 Windows 徽标的加载图标,然后一个带有消息“Windows 安装程序无法配置为在此计算机的硬件上运行”的窗口闪烁半秒钟,笔记本电脑关机。我从 Mint 启动并设法获取以下日志:
安装错误日志
2022-06-17 22:55:55, Error [0x060126] IBS CallBack_ImageWasSelectedInUi: An error occurred while removing the MultiEdition key from the blackboard.[gle=0x00000490]
2022-06-17 23:14:42, Error SYSPRP ActionPlatform::DeleteValue: Error from RegOpenKeyExW on key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep\OfflineState\Specialize; dwRet = 0x13
2022-06-17 23:14:42, Error SYSPRP SysprepSession::Execute: Win32 error (19), could not execute actions
2022-06-17 23:14:42, Error SYSPRP RunPlatformActions:Failed while executing Sysprep session actions; dwRet = 0x13
2022-06-17 23:14:42, Error [0x0f0435] SYSPRP Callback_Specialize: An error occurred while either deciding if we need to specialize or while specializing; dwRet = 0x13[gle=0x00000013]
安装日志
2022-06-17 23:14:42, Info SYSPRP Finished AppxPreRegisterPackage for all packages.
2022-06-17 23:14:42, Info SYSPRP GenerateBytecodeForPackages completed with 0x0.
2022-06-17 23:14:42, Info SYSPRP Exiting AppxSysprepSpecializeOnline with 0x0.
2022-06-17 23:14:42, Info SYSPRP ActionPlatform::LaunchModule: Successfully executed 'AppxSysprepSpecializeOnline' from C:\Windows\System32\AppxSysprep.dll
2022-06-17 23:14:42, Error SYSPRP ActionPlatform::DeleteValue: Error from RegOpenKeyExW on key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep\OfflineState\Specialize; dwRet = 0x13
2022-06-17 23:14:42, Error SYSPRP SysprepSession::Execute: Win32 error (19), could not execute actions
2022-06-17 23:14:42, Error SYSPRP RunPlatformActions:Failed while executing Sysprep session actions; dwRet = 0x13
2022-06-17 23:14:42, Info SYSPRP Callback_Specialize: Internal Providers Specialized Failed. System can't proceed to handle Internal Providers
2022-06-17 23:14:42, Info SYSPRP Callback_Specialize: Specialize return: [19]
2022-06-17 23:14:42, Warning SYSPRP Callback_Specialize: Couldn't delete InstallDriveTrusted registry value; Error = 0x13.
2022-06-17 23:14:42, Error [0x0f0435] SYSPRP Callback_Specialize: An error occurred while either deciding if we need to specialize or while specializing; dwRet = 0x13[gle=0x00000013]
2022-06-17 23:14:42, Info [0x0640ae] IBSLIB PublishMessage: Publishing message [A Instala\E7\E3o do Windows n\E3o p\F4de configurar o Windows para ser executado no hardware do computador.]
我尝试搜索日志中的一些术语,但找不到任何好的结果。我看到一些地方说这是驱动程序问题,但我不确定如何在没有操作系统的情况下更新任何驱动程序。这里可能发生了什么,我该如何修复它?如果需要,我可以提供更多信息。完整日志在这里
我尝试过的事情:
- 尝试再次安装(此时已超过 10 次)
- 使用 Ventoy 代替 Windows Media Creation Tool
- 使用 Rufus
- 将 SATA 模式从 AHCI 切换到兼容模式
- 尝试安装家庭版而不是专业版
- 物理禁用 Wi-Fi
- 使用另一个 U 盘