我的 IIS 服务器无法向某些浏览器提供 SSL 站点

我的 IIS 服务器无法向某些浏览器提供 SSL 站点

我有一台 IIS 6.0 服务器,它无法通过 SSL 向某些浏览器提供页面。在 OS X 10.6 上基于 Webkit 的浏览器中,我根本无法加载页面。在 Windows XP SP3 上的 MSIE 8 中,我可以加载页面,但有时会在下载图像或发送 POST 时挂起。

工作:Firefox 3.6 (OS X + Windows) Chrome (Windows)

部分工作:MSIE 8(有时可以工作,但会挂断,特别是在 POST 时)

不工作:Chrome 5 (OS X) Safari 5 (OS X) 移动版 Safari (iOS 4)

在 OS X(对我来说最容易测试的平台)上,Chrome 和 Firefox 都协商相同的 TLS 密码,但 Chrome 在协商后握手时或之后挂起。

Chrome 数据包捕获(通过 ssldump):

1 1  0.0485 (0.0485)  C>S  Handshake
      ClientHello
        Version 3.1 
        cipher suites
        Unknown value 0xc00a
        Unknown value 0xc009
        Unknown value 0xc007
        Unknown value 0xc008
        Unknown value 0xc013
        Unknown value 0xc014
        Unknown value 0xc011
        Unknown value 0xc012
        Unknown value 0xc004
        Unknown value 0xc005
        Unknown value 0xc002
        Unknown value 0xc003
        Unknown value 0xc00e
        Unknown value 0xc00f
        Unknown value 0xc00c
        Unknown value 0xc00d
        Unknown value 0x2f
        TLS_RSA_WITH_RC4_128_SHA
        TLS_RSA_WITH_RC4_128_MD5
        Unknown value 0x35
        TLS_RSA_WITH_3DES_EDE_CBC_SHA
        Unknown value 0x32
        Unknown value 0x33
        Unknown value 0x38
        Unknown value 0x39
        TLS_DHE_RSA_WITH_3DES_EDE_CBC_SHA
        TLS_DHE_DSS_WITH_3DES_EDE_CBC_SHA
        compression methods
                  NULL
1 2  0.3106 (0.2620)  S>C  Handshake
      ServerHello
        Version 3.1 
        session_id[32]=
          bb 0e 00 00 7a 7e 07 50 5e 78 48 cf 43 5a f7 4d 
          d2 ed 72 8f ff 1d 9e 74 66 74 03 b3 bb 92 8d eb 
        cipherSuite         TLS_RSA_WITH_RC4_128_MD5
        compressionMethod                   NULL
      Certificate
      ServerHelloDone
1 3  0.3196 (0.0090)  C>S  Handshake
      ClientKeyExchange
1 4  0.3197 (0.0000)  C>S  ChangeCipherSpec
1 5  0.3197 (0.0000)  C>S  Handshake
[hang, no more data transmitted]

Firefox 数据包捕获:

1 1  0.0485 (0.0485)  C>S  Handshake
      ClientHello
        Version 3.1 
        resume [32]=
          14 03 00 00 4e 28 de aa da 7a 25 87 25 32 f3 a7 
          ae 4c 2d a0 e4 57 cc dd d7 0e d7 82 19 f7 8f b9 
        cipher suites
        Unknown value 0xff
        Unknown value 0xc00a
        Unknown value 0xc014
        Unknown value 0x88
        Unknown value 0x87
        Unknown value 0x39
        Unknown value 0x38
        Unknown value 0xc00f
        Unknown value 0xc005
        Unknown value 0x84
        Unknown value 0x35
        Unknown value 0xc007
        Unknown value 0xc009
        Unknown value 0xc011
        Unknown value 0xc013
        Unknown value 0x45
        Unknown value 0x44
        Unknown value 0x33
        Unknown value 0x32
        Unknown value 0xc00c
        Unknown value 0xc00e
        Unknown value 0xc002
        Unknown value 0xc004
        Unknown value 0x96
        Unknown value 0x41
        TLS_RSA_WITH_RC4_128_MD5
        TLS_RSA_WITH_RC4_128_SHA
        Unknown value 0x2f
        Unknown value 0xc008
        Unknown value 0xc012
        TLS_DHE_RSA_WITH_3DES_EDE_CBC_SHA
        TLS_DHE_DSS_WITH_3DES_EDE_CBC_SHA
        Unknown value 0xc00d
        Unknown value 0xc003
        Unknown value 0xfeff
        TLS_RSA_WITH_3DES_EDE_CBC_SHA
        compression methods
                  NULL
1 2  0.0983 (0.0497)  S>C  Handshake
      ServerHello
        Version 3.1 
        session_id[32]=
          14 03 00 00 4e 28 de aa da 7a 25 87 25 32 f3 a7 
          ae 4c 2d a0 e4 57 cc dd d7 0e d7 82 19 f7 8f b9 
        cipherSuite         TLS_RSA_WITH_RC4_128_MD5
        compressionMethod                   NULL
1 3  0.0983 (0.0000)  S>C  ChangeCipherSpec
1 4  0.0983 (0.0000)  S>C  Handshake
1 5  0.1019 (0.0035)  C>S  ChangeCipherSpec
1 6  0.1019 (0.0000)  C>S  Handshake
1 7  0.1019 (0.0000)  C>S  application_data
1 8  0.2460 (0.1440)  S>C  application_data
1 9  0.3108 (0.0648)  S>C  application_data
1 10 0.3650 (0.0542)  S>C  application_data
1 11 0.4188 (0.0537)  S>C  application_data
1 12 0.4580 (0.0392)  S>C  application_data
1 13 0.4831 (0.0251)  S>C  application_data
[etc]

更新:这是从服务器端捕获的 Wireshark。这两个延迟很久的 RST 数据包是怎么回事?这只是 IIS 终止它认为没有响应的连接吗?

     19 10.129450   67.249.xxx.xxx        10.100.xxx.xx         TCP      50653 > https [SYN] Seq=0 Win=65535 Len=0 MSS=1460 WS=3 TSV=699250189 TSER=0
     20 10.129517   10.100.xxx.xx         67.249.xxx.xxx        TCP      https > 50653 [SYN, ACK] Seq=0 Ack=1 Win=16384 Len=0 MSS=1460 WS=0 TSV=0 TSER=0
     21 10.168596   67.249.xxx.xxx        10.100.xxx.xx         TCP      50653 > https [ACK] Seq=1 Ack=1 Win=524280 Len=0 TSV=699250189 TSER=0
     22 10.172950   67.249.xxx.xxx        10.100.xxx.xx         TLSv1    Client Hello
     23 10.173267   10.100.xxx.xx         67.249.xxx.xxx        TCP      [TCP segment of a reassembled PDU]
     24 10.173297   10.100.xxx.xx         67.249.xxx.xxx        TCP      [TCP segment of a reassembled PDU]
     25 10.385180   67.249.xxx.xxx        10.100.xxx.xx         TCP      50653 > https [ACK] Seq=148 Ack=2897 Win=524280 Len=0 TSV=699250191 TSER=163006
     26 10.385235   10.100.xxx.xx         67.249.xxx.xxx        TLSv1    Server Hello, Certificate, Server Hello Done
     27 10.424682   67.249.xxx.xxx        10.100.xxx.xx         TCP      50653 > https [ACK] Seq=148 Ack=4215 Win=524280 Len=0 TSV=699250192 TSER=163008
     28 10.435245   67.249.xxx.xxx        10.100.xxx.xx         TLSv1    Client Key Exchange
     29 10.438522   67.249.xxx.xxx        10.100.xxx.xx         TLSv1    Change Cipher Spec
     30 10.438553   10.100.xxx.xx         67.249.xxx.xxx        TCP      https > 50653 [ACK] Seq=4215 Ack=421 Win=65115 Len=0 TSV=163008 TSER=699250192
     31 10.449036   67.249.xxx.xxx        10.100.xxx.xx         TLSv1    Encrypted Handshake Message
     32 10.580652   10.100.xxx.xx         67.249.xxx.xxx        TCP      https > 50653 [ACK] Seq=4215 Ack=458 Win=65078 Len=0 TSV=163010 TSER=699250192
   7312 57.315338   10.100.xxx.xx         67.249.xxx.xxx        TCP      https > 50644 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0
  19531 142.316425  10.100.xxx.xx         67.249.xxx.xxx        TCP      https > 50653 [RST, ACK] Seq=4215 Ack=458 Win=0 Len=0

答案1

也许底层证书或证书链有问题?

您可以尝试一些 SSL 验证工具来排除这种情况。我会从 IIS SSL Diag 工具开始: http://www.microsoft.com/en-ca/download/details.aspx?id=674

那么也许是以下这些: https://www.digicert.com/util/ http://www.digicert.com/help/ http://www.sslshopper.com/ssl-checker.html https://ssl-tools.verisign.com/#home

答案2

确认你没有http://support.microsoft.com/kb/977377安装。请查看建议的操作和解决方法http://www.microsoft.com/technet/security/advisory/977377.mspx

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