我最近问过修复损坏的事件日志,因为这似乎是一次性事件。此后,事件日志已 3 次表现出相同的行为。我们一直在尝试寻找模式,但到目前为止我们一无所获。服务器运行几个 ASP.NET 应用程序和三个用 .NET 编写的计划任务。事件日志的最后修改日期曾经恰好与其中一个计划任务的时间相同,但其他时间并非如此。
关于下一步该查找哪里,或者我们可以从损坏的 evtx 文件中获取任何信息,有什么建议吗?
该服务器正在运行关键的电子商务应用程序,因此我们希望将所需的重启次数保持在最低限度。
编辑:我跑了饺子并得到了非常奇怪的结果。
1/9/2012 4:14:05 PM 1 100 1000 Application Error N/A SERVERNAME Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7a5f8 Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58 Exception code: 0xc0000374 Fault offset: 0x000ce653 Faulting process id: 0x1070 Faulting application start time: 0x01cccf1386d30991 Faulting application path: C:\Windows\SysWOW64\inetsrv\w3wp.exe Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: dbf4f691-3b06-11e1-9025-005056a602e6
1/9/2012 4:14:07 PM 4 0 1001 Windows Error Reporting N/A SERVERNAME Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: w3wp.exe P2: 7.5.7601.17514 P3: 4ce7a5f8 P4: StackHash_79d9 P5: 6.1.7601.17514 P6: 4ce7ba58 P7: c0000374 P8: 000ce653 P9: P10: Attached files: C:\Windows\Temp\WER975.tmp.appcompat.txt C:\Windows\Temp\WERA03.tmp.WERInternalMetadata.xml C:\Windows\Temp\WERA13.tmp.hdmp C:\Windows\Temp\WERD21.tmp.mdmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_w3wp.exe_cd7d09dfc84119d82a2ac6a789038bd5661acfb_cab_128f0e67 Analysis symbol: Rechecking for solution: 0 Report Id: dbf4f691-3b06-11e1-9025-005056a602e6 Report Status: 4
1/9/2012 4:14:07 PM 4 0 1001 Windows Error Reporting N/A SERVERNAME Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: w3wp.exe P2: 7.5.7601.17514 P3: 4ce7a5f8 P4: StackHash_79d9 P5: 6.1.7601.17514 P6: 4ce7ba58 P7: c0000374 P8: 000ce653 P9: P10: Attached files: C:\Windows\Temp\WER975.tmp.appcompat.txt C:\Windows\Temp\WERA03.tmp.WERInternalMetadata.xml C:\Windows\Temp\WERA13.tmp.hdmp C:\Windows\Temp\WERD21.tmp.mdmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_w3wp.exe_cd7d09dfc84119d82a2ac6a789038bd5661acfb_cab_128f0e67 Analysis symbol: Rechecking for solution: 0 Report Id: dbf4f691-3b06-11e1-9025-005056a602e6 Report Status: 0
1/9/2012 4:14:12 PM 1 100 1000 Application Error N/A SERVERNAME Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7a5f8 Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58 Exception code: 0xc0000374 Fault offset: 0x000ce653 Faulting process id: 0x16ac Faulting application start time: 0x01cccf139f475c0c Faulting application path: C:\Windows\SysWOW64\inetsrv\w3wp.exe Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: e03bae70-3b06-11e1-9025-005056a602e6
1/9/2012 4:14:16 PM 4 0 1001 Windows Error Reporting N/A SERVERNAME Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: w3wp.exe P2: 7.5.7601.17514 P3: 4ce7a5f8 P4: StackHash_9c6c P5: 6.1.7601.17514 P6: 4ce7ba58 P7: c0000374 P8: 000ce653 P9: P10: Attached files: C:\Windows\Temp\WER2579.tmp.appcompat.txt C:\Windows\Temp\WER25F7.tmp.WERInternalMetadata.xml C:\Windows\Temp\WER25F8.tmp.hdmp C:\Windows\Temp\WER28F6.tmp.mdmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_w3wp.exe_c49a67649524ad11b64bbf809211bc5ba742a3d6_cab_0b63321b Analysis symbol: Rechecking for solution: 0 Report Id: e03bae70-3b06-11e1-9025-005056a602e6 Report Status: 4
1/9/2012 4:14:16 PM 4 0 1001 Windows Error Reporting N/A SERVERNAME Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: w3wp.exe P2: 7.5.7601.17514 P3: 4ce7a5f8 P4: StackHash_9c6c P5: 6.1.7601.17514 P6: 4ce7ba58 P7: c0000374 P8: 000ce653 P9: P10: Attached files: C:\Windows\Temp\WER2579.tmp.appcompat.txt C:\Windows\Temp\WER25F7.tmp.WERInternalMetadata.xml C:\Windows\Temp\WER25F8.tmp.hdmp C:\Windows\Temp\WER28F6.tmp.mdmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_w3wp.exe_c49a67649524ad11b64bbf809211bc5ba742a3d6_cab_0b63321b Analysis symbol: Rechecking for solution: 0 Report Id: e03bae70-3b06-11e1-9025-005056a602e6 Report Status: 0
1/9/2012 4:14:21 PM 1 100 1000 Application Error N/A SERVERNAME Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7a5f8 Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58 Exception code: 0xc0000374 Fault offset: 0x000ce653 Faulting process id: 0x17f8 Faulting application start time: 0x01cccf13a4ba5126 Faulting application path: C:\Windows\SysWOW64\inetsrv\w3wp.exe Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: e57a0a85-3b06-11e1-9025-005056a602e6
1/9/2012 4:14:21 PM 4 0 1001 Windows Error Reporting N/A SERVERNAME Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: w3wp.exe P2: 7.5.7601.17514 P3: 4ce7a5f8 P4: StackHash_9c6c P5: 6.1.7601.17514 P6: 4ce7ba58 P7: c0000374 P8: 000ce653 P9: P10: Attached files: These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_w3wp.exe_c49a67649524ad11b64bbf809211bc5ba742a3d6_1cfb4872 Analysis symbol: Rechecking for solution: 0 Report Id: e57a0a85-3b06-11e1-9025-005056a602e6 Report Status: 4
1/9/2012 4:14:21 PM 4 0 1001 Windows Error Reporting N/A SERVERNAME Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: w3wp.exe P2: 7.5.7601.17514 P3: 4ce7a5f8 P4: StackHash_9c6c P5: 6.1.7601.17514 P6: 4ce7ba58 P7: c0000374 P8: 000ce653 P9: P10: Attached files: These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_w3wp.exe_c49a67649524ad11b64bbf809211bc5ba742a3d6_1cfb4872 Analysis symbol: Rechecking for solution: 0 Report Id: e57a0a85-3b06-11e1-9025-005056a602e6 Report Status: 0
所引用的文件实际上都不存在(甚至在 WER ReportArchive 中也不存在)。这些不应该是唯一提到的事件。自 1 月 9 日起,日志文件已被清除两次,因此这些事件根本不应该列出。
更新(2016-06-14):
我们不再有这台服务器,因此无法再测试建议的解决方案。我们从未发现问题所在,但从那时起,我们将所有服务都转移到了新服务器上。
答案1
很惊讶之前没有提到过这一点;您验证过文件系统吗?如果是本地磁盘,并且您可以忍受停机时间,请标记卷以进行 chkdsk 并重新启动。如果可能的话,请进行表面扫描。
请注意,这将非常耗时。尤其是对于大容量(+50gb)的卷。如果可能的话,最好在周末完成。
答案2
听起来你可能遇到了文件系统损坏的问题 - 无需重新启动即可检查此问题的一个好方法是运行:
sfc /scannow
看看您是否收到大量更正或错误。如果收到,最好的下一步是重新启动以运行 chkdsk 来修复分区并更正其中的任何错误。之后,如果您仍然遇到问题,您可能需要与提供商讨论底层硬件。