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打开某些电子邮件时 Outlook 2003 崩溃

tag-icon • tag-icon exchange-2003 outlook microsoft-office
打开某些电子邮件时 Outlook 2003 崩溃

Outlook 在处理某些电子邮件时崩溃

我们在 Exchange 服务器上使用 Outlook 2003。当收到某些电子邮件时，一个用户的 Outlook 不断崩溃，但这种情况并不只发生在一个人身上。我已经修复了 Outlook 文件，关闭了所有插件和防病毒软件。我在 Google 上搜索过，但找不到任何答案。错误是

Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date:  11/06/2012
Time:  15:12:51
User:  N/A
Computer: ACER-4532DF3AFB
Description:
The description for Event ID ( 1000 ) in Source ( Microsoft Office 11 ) cannot be
found. The local computer may not have the necessary registry information or message 
DLL files to display messages from a remote computer. You may be able to use the
/AUXSOURCE= flag to retrieve this description; see Help and Support for details.
The following information is part of the event: outlook.exe, 11.0.8326.0, 4c1c2372,
mshtml.dll, 8.0.6001.19222, 4f4f570d, 0, 00003233.
Data:
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 6f 00 75 00 74 00    .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
0040: 20 00 31 00 31 00 2e 00    .1.1...
0048: 30 00 2e 00 38 00 33 00   0...8.3.
0050: 32 00 36 00 2e 00 30 00   2.6...0.
0058: 20 00 34 00 63 00 31 00    .4.c.1.
0060: 63 00 32 00 33 00 37 00   c.2.3.7.
0068: 32 00 20 00 69 00 6e 00   2. .i.n.
0070: 20 00 6d 00 73 00 68 00    .m.s.h.
0078: 74 00 6d 00 6c 00 2e 00   t.m.l...
0080: 64 00 6c 00 6c 00 20 00   d.l.l. .
0088: 38 00 2e 00 30 00 2e 00   8...0...
0090: 36 00 30 00 30 00 31 00   6.0.0.1.
0098: 2e 00 31 00 39 00 32 00   ..1.9.2.
00a0: 32 00 32 00 20 00 34 00   2.2. .4.
00a8: 66 00 34 00 66 00 35 00   f.4.f.5.
00b0: 37 00 30 00 64 00 20 00   7.0.d. .
00b8: 66 00 44 00 65 00 62 00   f.D.e.b.
00c0: 75 00 67 00 20 00 30 00   u.g. .0.
00c8: 20 00 61 00 74 00 20 00    .a.t. .
00d0: 6f 00 66 00 66 00 73 00   o.f.f.s.
00d8: 65 00 74 00 20 00 30 00   e.t. .0.
00e0: 30 00 30 00 30 00 33 00   0.0.0.3.
00e8: 32 00 33 00 33 00 0d 00   2.3.3...
00f0: 0a 00                     ..

当我通过网络访问打开电子邮件时，它可以正常打开。

答案1

关闭所有附加组件，重新安装 Outlook，在另一台机器上测试配置文件并且一切正常，在新安装的 Outlook 上重新测试并且运行正常。

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