即使 SPF、SenderID 和 DKIM 设置正确,Amazon SES 电子邮件仍会归入 Yahoo 和 Hotmail 垃圾邮件文件夹

即使 SPF、SenderID 和 DKIM 设置正确,Amazon SES 电子邮件仍会归入 Yahoo 和 Hotmail 垃圾邮件文件夹

这真是令人沮丧。尽管我的 SPF、SenderID 和 DKIM 设置正确,但我的 Amazon SES 电子邮件还是被归类到 Yahoo 和 Hotmail 垃圾邮件文件夹中。由于这个特定网站要求用户确认他们的电子邮件地址,因此自从使用 Amazon SES 以来,我失去了超过 50% 的新注册用户,需要紧急解决此问题。

以下是我的 SPF 和 SenderID 记录(其中包括来自 Google、Rackspace 和 Amazon 的电子邮件服务):

v=spf1 include:_spf.google.com include:emailsrvr.com include:amazonses.com ~all

spf2.0/pra include:_spf.google.com include:emailsrvr.com include:amazonses.com ~all

我使用 GoDaddy 托管此特定域名,似乎不需要使用引号(“)将 SPF 和 SenderID 记录括起来。(事实上,当我尝试使用引号时,基特曼也不是MX工具箱工具可以找到 SPF 记录,当我删除引号时,两个服务都找到了它们。)

然而,尽管我按照亚马逊的建议使用了 SPF 和 SenderID 记录,我还是向Port25 的身份验证验证器服务,虽然 DKIM 通过了,但 SPF 和 SenderID 记录似乎都有权限错误, 和看来这些错误是亚马逊造成的,因为有“多条记录”(Kitterman 工具失败,原因相同:“结果 - PermError SPF 永久错误:发现两个或更多类型的 TXT spf 记录。”)。以下是 Port25 服务的结果:

This message is an automatic response from Port25's authentication verifier service at verifier.port25.com.  The service allows email senders to perform a simple check of various sender authentication mechanisms.  It is provided free of charge, in the hope that it is useful to the email community.  While it is not officially supported, we welcome any feedback you may have at <[email protected]>.

This message is an automatic response from Port25's authentication verifier
service at verifier.port25.com.  The service allows email senders to perform
a simple check of various sender authentication mechanisms.  It is provided
free of charge, in the hope that it is useful to the email community.  While
it is not officially supported, we welcome any feedback you may have at
<[email protected]>.

Thank you for using the verifier,

The Port25 Solutions, Inc. team

==========================================================
Summary of Results
==========================================================
SPF check:          permerror
DomainKeys check:   neutral
DKIM check:         pass
Sender-ID check:    permerror
SpamAssassin check: ham

==========================================================
Details:
==========================================================

HELO hostname:  a192-142.smtp-out.amazonses.com
Source IP:      199.255.192.142
mail-from:      [email protected]

----------------------------------------------------------
SPF check details:
----------------------------------------------------------
Result:         permerror (multiple SPF records)
ID(s) verified: [email protected]
DNS record(s):
   amazonses.com. SPF (no records)
   amazonses.com. 900 IN TXT "v=spf1 ip4:199.255.192.0/22 ip4:199.127.232.0/22 ~all"
   amazonses.com. 900 IN TXT "spf2.0/pra ip4:199.255.192.0/22 ip4:199.127.232.0/22 ~all"
   amazonses.com. 900 IN TXT "v=spf1 ip4:199.255.192.0/22 ip4:199.127.232.0/22 54.240.0.0/18 ~all"
   amazonses.com. 900 IN TXT "spf2.0/pra ip4:199.255.192.0/22 ip4:199.127.232.0/22 54.240.0.0/18 ~all"
   amazonses.com. 900 IN TXT "mailru-verification: 71asdf5de908d6ed"

----------------------------------------------------------
DomainKeys check details:
----------------------------------------------------------
Result:         neutral (message not signed)
ID(s) verified: [email protected]
DNS record(s):

----------------------------------------------------------
DKIM check details:
----------------------------------------------------------
Result:         pass (matches From: [email protected])    

NOTE: DKIM checking has been performed based on the latest DKIM specs
(RFC 4871 or draft-ietf-dkim-base-10) and verification may fail for
older versions.  If you are using Port25's PowerMTA, you need to use
version 3.2r11 or later to get a compatible version of DKIM.

----------------------------------------------------------
Sender-ID check details:
----------------------------------------------------------
Result:         permerror (multiple SPF records with 'pra' scope)
ID(s) verified: [email protected]
DNS record(s):      
   _spf.google.com. SPF (no records)
   _spf.google.com. 300 IN TXT "v=spf1 ip4:216.239.32.0/19 ip4:64.233.160.0/19 ip4:66.249.80.0/20 ip4:72.14.192.0/18 ip4:209.85.128.0/17 ip4:66.102.0.0/20 ip4:74.125.0.0/16 ip4:64.18.0.0/20 ip4:207.126.144.0/20 ip4:173.194.0.0/16 ?all"
   emailsrvr.com. SPF (no records)
   emailsrvr.com. 28800 IN TXT "v=spf1 ip4:207.97.245.0/24 ip4:207.97.227.208/28 ip4:67.192.241.0/24 ip4:98.129.184.0/23 ip4:72.4.117.0/27 ip4:72.32.49.0/24 ip4:72.32.252.0/24 ip4:72.32.253.0/24 ip4:207.97.200.40 ip4:173.203.2.0/25 ip4:173.203.6.0/23 ip4:50.57.0.0/27 ~all"
   amazonses.com. SPF (no records)
   amazonses.com. 900 IN TXT "v=spf1 ip4:199.255.192.0/22 ip4:199.127.232.0/22 ~all"
   amazonses.com. 900 IN TXT "spf2.0/pra ip4:199.255.192.0/22 ip4:199.127.232.0/22 ~all"
   amazonses.com. 900 IN TXT "v=spf1 ip4:199.255.192.0/22 ip4:199.127.232.0/22 54.240.0.0/18 ~all"
   amazonses.com. 900 IN TXT "spf2.0/pra ip4:199.255.192.0/22 ip4:199.127.232.0/22 54.240.0.0/18 ~all"
   amazonses.com. 900 IN TXT "mailru-verification: 71asdf5de908d6ed"

----------------------------------------------------------
SpamAssassin check details:
----------------------------------------------------------
SpamAssassin v3.3.1 (2010-03-16)

Result:         ham  (-2.7 points, 5.0 required)

pts rule name              description
---- ---------------------- --------------------------------------------------
0.0 SINGLE_HEADER_2K       A single header contains 2K-3K characters
-0.7 RCVD_IN_DNSWL_LOW      RBL: Sender listed at http://www.dnswl.org/, low
                           trust
                           [199.255.192.142 listed in list.dnswl.org]
-0.0 T_RP_MATCHES_RCVD      Envelope sender domain matches handover relay
                           domain
-1.9 BAYES_00               BODY: Bayes spam probability is 0 to 1%
                           [score: 0.0000]
-0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from author's
                           domain
0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily valid
-0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature

==========================================================
Explanation of the possible results (from RFC 5451)
==========================================================

SPF and Sender-ID Results
=========================

"none"
     No policy records were published at the sender's DNS domain.

"neutral"
     The sender's ADMD has asserted that it cannot or does not
     want to assert whether or not the sending IP address is authorized
     to send mail using the sender's DNS domain.

"pass"
     The client is authorized by the sender's ADMD to inject or
     relay mail on behalf of the sender's DNS domain.

"policy"
    The client is authorized to inject or relay mail on behalf
     of the sender's DNS domain according to the authentication
     method's algorithm, but local policy dictates that the result is
     unacceptable.

"fail"
     This client is explicitly not authorized to inject or
     relay mail using the sender's DNS domain.

"softfail"
     The sender's ADMD believes the client was not authorized
     to inject or relay mail using the sender's DNS domain, but is
     unwilling to make a strong assertion to that effect.

"temperror"
     The message could not be verified due to some error that
     is likely transient in nature, such as a temporary inability to
     retrieve a policy record from DNS.  A later attempt may produce a
     final result.

"permerror"
     The message could not be verified due to some error that
     is unrecoverable, such as a required header field being absent or
     a syntax error in a retrieved DNS TXT record.  A later attempt is
     unlikely to produce a final result.


DKIM and DomainKeys Results
===========================

"none"
     The message was not signed.

"pass"
     The message was signed, the signature or signatures were
     acceptable to the verifier, and the signature(s) passed
     verification tests.

"fail"
     The message was signed and the signature or signatures were
     acceptable to the verifier, but they failed the verification
     test(s).

"policy"
     The message was signed but the signature or signatures were
     not acceptable to the verifier.

"neutral"
     The message was signed but the signature or signatures
     contained syntax errors or were not otherwise able to be
     processed.  This result SHOULD also be used for other
     failures not covered elsewhere in this list.

"temperror"
     The message could not be verified due to some error that
     is likely transient in nature, such as a temporary inability
     to retrieve a public key.  A later attempt may produce a
     final result.

"permerror"
     The message could not be verified due to some error that
     is unrecoverable, such as a required header field being
     absent. A later attempt is unlikely to produce a final result.


==========================================================
Original Email
==========================================================

Return-Path: <[email protected]>
Received: from a192-142.smtp-out.amazonses.com (199.255.192.142) by verifier.port25.com id asdf for <[email protected]>; Sat, 1 Sep 2012 09:24:25 -0400 (envelope-from <[email protected]>)
Authentication-Results: verifier.port25.com; spf=permerror (multiple SPF records) [email protected]
Authentication-Results: verifier.port25.com; domainkeys=neutral (message not signed) [email protected]
Authentication-Results: verifier.port25.com; dkim=pass (matches From: [email protected]) header.d=mysite.com
Authentication-Results: verifier.port25.com; sender-id=permerror (multiple SPF records with 'pra' scope) [email protected]    
Return-Path: [email protected]
Message-ID: <[email protected]>
Date: Sat, 1 Sep 2012 13:24:08 +0000
Subject: Confirm your E-mail
From: "[email protected]" <[email protected]>
To: [email protected]
MIME-Version: 1.0
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable
X-SES-Outgoing: 199.255.192.142

Hello testuser,

Confirm your e-mail by clicking this li=
nk:

http://mysite.com/confirmemail/aaasdf7798e

If you ar=
e having problems confirming, enter the code below.

Code: aaasdf7798e

Thanks!
The mysite.com Team

我该怎么做才能解决这个紧急问题,以便我通过 Amazon SES 发送的电子邮件能够通过 SPF 和 SenderID 并最终到达我的 Yahoo 和 Hotmail 用户的收件箱?我尝试了所有方法,但似乎都不起作用。谢谢。

答案1

此工具是正确的,一个域名只允许有一个 TXT/SPF 记录。
没有办法为您正确修复此问题,您需要联系亚马逊来修复他们的记录。

这些需要合并(并且类似v=spf2):

   amazonses.com. 900 IN TXT "v=spf1 ip4:199.255.192.0/22 ip4:199.127.232.0/22 ~all"  
   amazonses.com. 900 IN TXT "v=spf1 ip4:199.255.192.0/22 ip4:199.127.232.0/22 54.240.0.0/18 ~all"  

注意54.240.0.0/18部分也是错的,应该是ip4:54.240.0.0/18

当然,您可以手动删除include:amazonses.com并添加 IP 范围。
但如果这些范围发生变化,它将再次失败。

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