我正在尝试让我的电脑连接到 Adobe Connect 服务器，但一直没有成功。Adobe 告诉我的错误是“错误：FMS 服务器未正确返回！”，我做了一些缩小范围的工作，以找出问题所在...
- 我知道这不是路由器的问题，因为当我绕过它时它仍然不起作用，而且 Adobe Connect 在我的网络中的所有其他计算机上都运行良好
- 我已经禁用了 Windows 防火墙（所有方法都禁用了），但没有任何效果
- 这与尝试连接服务器上的 1935 端口有关，因为我可以正常连接 80 端口，但无法连接 1935 端口
- 我安装了 VirtualBox 和 Virtual PC 网络驱动程序，但我禁用了它们，但没有成功
- 我曾使用 TCP 优化器并尝试恢复设置，但没有成功
- 在 netstat 中，与端口 1935 的连接最远只能到达 SYN_SENT，因此出于某种原因，服务器没有发回 ACK
- 它不适用于 Firefox、Chrome 或 Internet Explorer（是的，我确保已启用 SSL 和 TLS）
我想知道这是否是某种防火墙问题，但问题是，我已完全禁用 Windows 防火墙，并且没有其他防火墙（据我所知）正在运行。我想这可能是因为我安装了 Norton 360，但这不是问题所在。有什么想法吗？
更新：
以下是计算机的 traceroute 和 nmap 扫描能连接：
Tracing route to connect.bowvalleycollege.ca [199.185.132.114]
over a maximum of 30 hops:
1 1 ms 1 ms <1 ms 192.168.1.1
2 36 ms 36 ms 37 ms d198-53-240-1.abhsia.telus.net [198.53.240.1]
3 44 ms 39 ms 38 ms 173.182.202.193
4 36 ms 36 ms 36 ms CLGRAB31GR01.bb.telus.com [154.11.10.170]
5 37 ms 35 ms 37 ms 154.11.2.218
6 49 ms 48 ms 48 ms core4-calgaryqa_gi6-0-0.net.bell.ca [64.230.77.252]
7 50 ms 50 ms 58 ms core4-calgary68_ge5-1-0.net.bell.ca [64.230.77.222]
8 48 ms 50 ms 48 ms core4-vancouver_pos11-1-0.net.bell.ca [64.230.77.207]
9 48 ms 49 ms 48 ms core1-vancouver_pos0-2-0.net.bell.ca [64.230.183.33]
10 49 ms 86 ms 48 ms bx2-vancouver_POS1-0.net.bell.ca [64.230.248.58]
11 99 ms 49 ms 48 ms 204.101.4.90
12 53 ms 51 ms 52 ms static-67-226-180-101.ptr.terago.net [67.226.180.101]
13 52 ms 53 ms 53 ms static-67-226-180-142.ptr.terago.net [67.226.180.142]
14 * * * Request timed out.
15 53 ms 51 ms 51 ms reddog.bowvalleycollege.ca [199.185.132.4]
16 53 ms 53 ms 53 ms vpn.bowvalleycollege.ca [199.185.132.9]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Starting Nmap 6.01 ( http://nmap.org ) at 2012-09-29 12:14 Mountain Daylight Time
Nmap scan report for connect.bowvalleycollege.ca (199.185.132.114)
Host is up (0.057s latency).
Not shown: 995 filtered ports
PORT STATE SERVICE
80/tcp open http
113/tcp closed ident
443/tcp closed https
1433/tcp open ms-sql-s
1935/tcp open rtmp
Nmap done: 1 IP address (1 host up) scanned in 13.23 seconds
以下是计算机的 traceroute 和 nmap 扫描不能连接：
Tracing route to connect.bowvalleycollege.ca [199.185.132.114]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 38 ms 35 ms 36 ms d198-53-240-1.abhsia.telus.net [198.53.240.1]
3 42 ms 37 ms 37 ms 173.182.202.193
4 37 ms 37 ms 37 ms CLGRAB31GR01.bb.telus.com [154.11.10.170]
5 37 ms 37 ms 37 ms 154.11.2.218
6 48 ms 48 ms 48 ms core4-calgaryqa_gi6-0-0.net.bell.ca [64.230.77.252]
7 48 ms 47 ms 48 ms core4-calgary68_ge5-1-0.net.bell.ca [64.230.77.222]
8 49 ms 48 ms 48 ms core4-vancouver_pos11-1-0.net.bell.ca [64.230.77.207]
9 48 ms 48 ms 48 ms core1-vancouver_pos0-2-0.net.bell.ca [64.230.183.33]
10 47 ms 48 ms 47 ms bx2-vancouver_POS1-0.net.bell.ca [64.230.248.58]
11 47 ms 48 ms 46 ms 204.101.4.90
12 51 ms 52 ms 52 ms static-67-226-180-101.ptr.terago.net [67.226.180.101]
13 51 ms 52 ms 52 ms static-67-226-180-142.ptr.terago.net [67.226.180.142]
14 * * * Request timed out.
15 50 ms 49 ms 50 ms reddog.bowvalleycollege.ca [199.185.132.4]
16 52 ms 52 ms 52 ms vpn.bowvalleycollege.ca [199.185.132.9]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Starting Nmap 6.01 ( http://nmap.org ) at 2012-09-29 12:27 Mountain Daylight Time
Nmap scan report for connect.bowvalleycollege.ca (199.185.132.114)
Host is up (0.054s latency).
Not shown: 995 filtered ports
PORT STATE SERVICE
80/tcp open http
113/tcp closed ident
443/tcp closed https
1433/tcp open ms-sql-s
1935/tcp open rtmp
Nmap done: 1 IP address (1 host up) scanned in 18.50 seconds
我想通过比较这些扫描，你会发现它们是相同的。我无法控制，connect.bowvalleycollege.ca所以无论问题是什么，我都应该能够解决。
答案1
几个月都无法连接后，有一天我再次尝试连接，结果没有问题。我猜问题出在 Adobe Connect 上，因为它几天前更新过。我记得我曾尝试就此问题联系 Adobe，他们说问题出在我的电脑或网络配置上。