PERC MegaRAID SMART 状态与 smartctl 不匹配 - 寻找硬盘故障的线索

PERC MegaRAID SMART 状态与 smartctl 不匹配 - 寻找硬盘故障的线索

我在 Dell R720xd 和 PERC H710P 上的 MegaCli 中收到奇怪的 SMART 错误,这些硬盘上有五个 4Tb SATA 硬盘,组成 RAID5

 /opt/MegaRAID/MegaCli/MegaCli64 -PDList -aALL

给我一些“失败序列事件编号”

Slot Number: 4
...
Last Predictive Failure Event Seq Number: 7309 
...
Inquiry Data:       PK2361PAGAZU8WHitachi HUS724040ALE640                 MJAOA3B0
...
Drive has flagged a S.M.A.R.T alert : Yes

但是 smartctl 根本没有提供任何有关驱动器问题的线索:

# smartctl -a -d sat+megaraid,4 /dev/sda
smartctl 5.42 2011-10-20 r3458 [x86_64-linux-2.6.32-279.19.1.el6.x86_64] (local build)
...
Serial Number:    PK2361PAGAZU8W     # Note same serial, no mistake
...
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
...
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.
...
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED   RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   137   137   054    Pre-fail  Offline      -       79
  3 Spin_Up_Time            0x0007   100   100   024    Pre-fail  Always       -       426
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       7
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   114   114   020    Pre-fail  Offline      -       37
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       4912
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       7
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       182
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       182
194 Temperature_Celsius     0x0002   176   176   000    Old_age   Always       -       34 (Min/Max 19/40)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

没有理由对上述内容不以为然。

进行了简短的自我测试,没有发现任何问题,现在开始长期测试:

Serial Number:    PK2331PAG7EENT
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      4911         -

与此同时,同一阵列中有一个磁盘有 39 个重新分配的扇区,而 PERC 并没有将其标记为即将发生故障。smartctl 输出如下:

Serial Number:    PK2331PAG7EENT
...
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       39

MegaCli64 输出了同一磁盘的 39 个重新分配扇区:

Slot Number: 0
Last Predictive Failure Event Seq Number: 0
Inquiry Data:       PK2331PAG7EENTHitachi HUS724040ALE640                 MJAOA3B0
...
Drive has flagged a S.M.A.R.T alert : No

MegaRAID Storage Manager 的报告也没有什么启发性:

ID = 113
SEQUENCE NUMBER = 7310
TIME = 11-07-2013 20:58:01
LOCALIZED MESSAGE = Controller ID:  0   Unexpected sense:   PD       =   -:-:4Hardware impending failure general hard drive failure,   CDB   =    0x03 0x00 0x00 0x00 0x40 0x00    ,   Sense   =    0xf0 0x00 0x00 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x5d 0x10 0x00 0x00 0x00 0x00

ID = 96
SEQUENCE NUMBER = 7309
TIME = 11-07-2013 20:58:01
LOCALIZED MESSAGE = Controller ID:  0   PD Predictive failure:       -:-:4

所以磁盘看起来很健康,有什么想法可以重置 SMART 警报吗?我认为智能统计数据不足以要求保修。

附言:我们移除了 4 号驱动器,将其插入 5 号驱动器,它显示正常,之前显示为“外部”,这是意料之中的,现在将其指定为全局热备用。将新驱动器放置为 4 号驱动器,然后 RAID 重建卷。戴尔支持建议使用 omconfig 获取更详细的控制器日志。

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