我有一个域名 www.duckfox.com,以前使用 Google Apps 邮件服务器,现在使用 Zoho。我发出的所有外发邮件都会被归为垃圾邮件,除非对方已将该邮件标记为非垃圾邮件。这些邮件甚至无法到达 yahoo.com 电子邮件帐户,因为邮件会被退回,错误代码为 554:不允许发送邮件(由于政策原因不接受电子邮件)。其中一个原因据说是“邮件头格式错误”,但我不知道邮件头怎么会格式错误。
我查看了许多网站,它们会通知您是否将域名列入黑名单,而这些网站都报告说我们没有问题。此外,使用 Google Apps 时,我确实设置了 DKIM 和 SPF 记录和签名(我还没有在 Zoho 中设置这些,因为我刚刚设置了帐户)。我不知道我可能需要更改或做什么,以便我们的出站邮件不再被标记为垃圾邮件。我们无法与任何人沟通,因此情况变得紧急。
下面是我在使用 Google Apps 时收到的一封被拒绝的电子邮件示例(如果可以修复这个问题,我很乐意继续使用它):
Delivery to the following recipient failed permanently:
[email protected]
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain yahoo.com bymta7.am0.yahoodns.net. [63.250.192.46].
The error that the other server returned was:
554 Message not allowed - [PH01] Email not accepted for policy reasons. Please visit https://help.yahoo.com/kb/postmaster/SLN5067.html [120]
----- Original message -----
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=duckfox.com; s=google;
h=mime-version:date:message-id:subject:from:to;
bh=7hQTxe59PmWrLv1TiDZppInmn46Tx/e088kNarw6WFo=;
b=e0Hqe9wQ+4A644kWxiOcCq70jPbws3NuggldNnhFcD3Ogwjf0Fyzv1xuSwqOh+BeGp
h0zNOyj1ws+bGkaaYrcjNBNAkXYxRhy9kbc2rqoUtSlEI0l/RSe4WG/y/5MpDw5Y8LNd
tXaQxGxOaEVB0/d0KlnH/tZzi16iynMOnjC+U=
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=1e100.net; s=20130820;
h=x-gm-message-state:mime-version:date:message-id:subject:from:to;
bh=7hQTxe59PmWrLv1TiDZppInmn46Tx/e088kNarw6WFo=;
b=JWYWXId/R6684XEnpXYj7kGR1jg3WIgPma/BdrUjvogljXLDRu1B9OX/LbupOSdEu3
jSYXF2LB0umD9PfVzLF0uYjADlJOg+y5fRvcXxAOU2cvu/vlRDaj+L/wBZA+2iHkIqr6
mSXaPfeOc9hA0D+RjfvqykXlRH5Q/5q606OYxpjomzieK9cXVypnBYe5PZ13jCBHJafU
ItsZA1nxVRyKEFDFhDdgUnnQDlA8s5BLUybLSgYYFwCXavXMSlZrLqZ4D6Nx4lBnsxQU
MtYcvIrk/Pe1lLO0qoCmrwpTbFkw8jGVkzW52xjOOB9gvHnM2v+G9OyVIVNGKq7M09CN
eq4Q==
X-Gm-Message-State: ALyK8tJfX4k/Qe67VFmmArLnb/VDQLC1+CY2F8eXZFUS2xJkbgrn08bMJsGRtiH3wbs2ePijYOtIY12p0UcLqw==
MIME-Version: 1.0
X-Received: by 10.28.22.77 with SMTP id 74mr7202427wmw.36.1466113866305; Thu,
16 Jun 2016 14:51:06 -0700 (PDT)
Received: by 10.194.13.193 with HTTP; Thu, 16 Jun 2016 14:51:06 -0700 (PDT)
X-Originating-IP: [73.71.224.187]
Date: Thu, 16 Jun 2016 14:51:06 -0700
Message-ID: <CAEakwwSPK_9KUm2Xcuj-TsNgJQ+swi6-eav-CrDFZFjzB+stnw@mail.gmail.com>
Subject: test
From: Steven Harlow <[email protected]>
To: [email protected]
Content-Type: multipart/alternative; boundary=001a11467c5033c2ec05356c3cc9
testing
DNS 记录(按顺序为 CNAME、MX、TXT、NS):
ftp @ 1 Hour
s1._domainkey s1.domainkey.u3132155.wl156.sendgrid.net 1 Hour
s2._domainkey s2.domainkey.u3132155.wl156.sendgrid.net 1 Hour
support u3132155.wl156.sendgrid.net 1 Hour
www hokkaido-96747.herokussl.com 1 Hour
5 @ ALT1.ASPMX.L.GOOGLE.COM 1 Hour
5 @ ALT2.ASPMX.L.GOOGLE.COM 1 Hour
10 @ ALT3.ASPMX.L.GOOGLE.COM 1 Hour
10 @ ALT4.ASPMX.L.GOOGLE.COM 1 Hour
1 @ ASPMX.L.GOOGLE.COM 1 Hour
@ google-site-verification=aCtaJMgHSSLEb2NGlMoAutcluizi49yCkX6BORdnLpo 1 Hour
@ v=spf1 include:_spf.google.com include:sendgrid.net ~all 1 Hour
google._domainkey v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCdhOeuNciUlITqCv2pK3H8yuibzd3StcMjXXD3zSd1IcaeBX1awEF6KbQ0k+NzPkSGMGwHCoGvnJ9bu9LQ74BbbMOfL/fay/KGcqi8wW8EqEy9GbT1XP97PhMLIaWloc85BfUjJy9Sb00Mdi21d6JMYd4+9xgqZF+HnBPdPBWxJwIDAQAB 1 Hour
@ (Informational) ns19.domaincontrol.com (Informational) 1 Hour (Informational)
@ (Informational) ns20.domaincontrol.com (Informational) 1 Hour (Informational)
答案1
您曾提到,您在 Google Apps 上创建了 DKIM 和 SPF 记录。迁移到 Zoho 后,您需要做同样的事情。
以下是链接Zoho它将向您展示如何以及将哪些 SPF 和 DKIM 记录添加到您的 DNS。
据我所知,如果没有 SPF 和 DKIM 记录,您的电子邮件将无法验证。这意味着 Yahoo! 无法验证您是否正在发送电子邮件。
编辑:您能发布您的所有 DNS 记录吗?