将共享邮箱导出到 PST 失败,并显示“未知错误”

将共享邮箱导出到 PST 失败,并显示“未知错误”

情况:

  • Exchange 服务器 2010
  • 展望 2016

电子邮件帐户添加到 Outlook 时会自动添加一些共享邮箱。我想备份(创建 PST)其中一个共享邮箱。但是,当通过 Outlook 将共享邮箱导出到 PST 时,它会失败并显示“未知错误”。 在此处输入图片描述

通过 Exchange Server 2010 本身,我尝试了 New-MailboxExportRequest(即使使用 -BadItemLimit 9 和 -MRSServer ),但在那里创建的 PST 与 Outlook 2016 失败前创建的 PST 相比要小。所以我认为 New-MailboxExportRequest 在失败时会停止,但我不知道它是不完整的,还是成功的等等......(我猜是不完整的,因为它更小?)

通过 C:\Users\wst.WINKING\AppData\Local\Temp\Outlook Logging 我使用 tracerpt foo.etl 查看日志文件,结果如下:

Files Processed:
    Outlook-20180605T0831020847.etl
Total Buffers Processed 909
Total Events  Processed 375535
Total Events  Lost      0
Start Time              dinsdag 5 juni 2018
End Time                dinsdag 5 juni 2018
Elapsed Time            2777 sec
+-------------------------------------------------------------------------------------------------------------------------+
|Event Count   Event Name           Task            Opcode          Version         Guid                                  |
+-------------------------------------------------------------------------------------------------------------------------+
|          1   EventTrace           0               PartitionInfoExtension 2               {68fdd900-4a3e-11d1-84f4-0000f80464e3}|
|          1   EventTrace           0               Header          0               {68fdd900-4a3e-11d1-84f4-0000f80464e3}|
|          4                        8               0               0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|     174885                        1               0               0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      87423                        6               2               0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      87423                        6               1               0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          8                        0               1               0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          9                        0               2               0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|        150                        0               0               0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|        117                        8               2               0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|       3872                        8               0               0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|        121                        8               1               0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|      21320                        6               0               0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|          1                        0               0               0               {2adf8e23-0af9-43c9-ba4c-952ee130540d}|
|         56                        1               0               0               {2adf8e23-0af9-43c9-ba4c-952ee130540d}|
|         12                        0               0               0               {aa8fa310-0939-4ce3-b9bb-ae05b2695110}|
|          2                        1               0               0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|         83                        13              0               0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|         25                        3               0               0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|         12                        10              0               0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|         10                        6               0               0               {d8d0510d-3f14-4da9-a096-b9c7ad386da0}|
+-------------------------------------------------------------------------------------------------------------------------+
+---------------------------------------------------------------------------------------------------------+
|Event Count   Event Name           Event ID        Version         Guid                                  |
+---------------------------------------------------------------------------------------------------------+
|          1   EventTrace           0               0               {68fdd900-4a3e-11d1-84f4-0000f80464e3}|
|          1   EventTrace           0               2               {68fdd900-4a3e-11d1-84f4-0000f80464e3}|
|      87423                        3               0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      87423                        4               0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          2                        194             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          1                        255             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      21844                        256             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      21874                        258             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      21874                        259             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      21870                        260             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          4                        262             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          4                        264             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          1                        266             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          1                        267             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      21850                        269             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          9                        271             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          2                        313             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          4                        317             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|         10                        327             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      21844                        373             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          1                        381             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      21844                        387             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      21844                        388             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          1                        395             0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          1                        6020            0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          2                        6030            0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          2                        6031            0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          1                        21000           0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          1                        21001           0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          1                        21002           0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|         40                        21003           0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          1                        21005           0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|        105                        21009           0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          8                        21012           0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          9                        21013           0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|          1                        21014           0               {691e1c12-2693-4d4a-852c-7478657bbe6e}|
|      21320                        5               0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|         12                        301             0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|         13                        302             0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|         25                        303             0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|         92                        304             0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|       3733                        305             0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|         89                        306             0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|          1                        307             0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|         15                        309             0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|         16                        310             0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|         89                        311             0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|         25                        314             0               {284b8d30-4aa6-4a0f-9143-ce2e8e1f10f0}|
|         56                        800             0               {2adf8e23-0af9-43c9-ba4c-952ee130540d}|
|          1                        2001            0               {2adf8e23-0af9-43c9-ba4c-952ee130540d}|
|          4                        311             0               {aa8fa310-0939-4ce3-b9bb-ae05b2695110}|
|          4                        332             0               {aa8fa310-0939-4ce3-b9bb-ae05b2695110}|
|          4                        345             0               {aa8fa310-0939-4ce3-b9bb-ae05b2695110}|
|          8                        151             0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|          1                        163             0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|         16                        177             0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|         11                        213             0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|          1                        216             0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|          1                        243             0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|          2                        363             0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|         22                        615             0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|         18                        623             0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|         41                        628             0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|          1                        635             0               {11adbd74-7df2-4e8e-802b-b3bcbfd04a78}|
|         10                        25338           0               {d8d0510d-3f14-4da9-a096-b9c7ad386da0}|
+---------------------------------------------------------------------------------------------------------+

我找不到有关这些事件 ID 的任何详细信息。

当使用事件查看器打开 etl 时,我看到事件 ID 21013 是一个错误。事件 ID 21003 和 21012 也是如此。发生了这些错误,但我找不到有关这 3 个事件 ID 的任何详细信息。

您知道如何正确地将完整的共享邮箱数据导出到 PST 吗?(或者找出导致失败的项目?)

答案1

运行“New-MailboxExportRequest”cmdlet 后,您可以运行以下命令来验证导出请求的进度是否成功:

Get-MailboxExportRequestStatistics -Identity UserName\MailboxExport -IncludeReport | Fl

答案2

尝试从 Outlook 中删除您有完全访问权限的邮箱。然后您需要创建一个新的 Outlook 配置文件并在 Outlook 中重新同步此帐户。再次执行邮箱导出以尝试。如果缓存模式无法正常工作,请尝试使用 Outlook Online 模式进行导出。

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