我们的存储(netapp e-series 5425)和一堆 SSD 遇到了一些奇怪的问题。
从技术上讲,它们运行良好,我们可以在它上面执行所有操作,无论在它上面运行什么都可以正常运行,但我们不断在日志中收到这些消息(针对所有驱动器):
Date/Time: 11/11/18 5:59:38 AM
Sequence number: 2043
Event type: 100A
Event category: Error
Priority: Informational
Event needs attention: false
Event send alert: false
Event visibility: true
Description: Drive returned CHECK CONDITION
Event specific codes: 1/1c/0
Component type: Drive
Component location: Tray 99, Slot 15
Logged by: Controller in slot A
Raw data:
4d 45 4c 48 03 00 00 00 fb 07 00 00 00 00 00 00
0a 10 11 20 2a a9 e7 5b 0e 00 01 00 0a 01 00 00
00 00 00 00 01 00 00 00 22 00 00 00 22 00 00 00
01 00 00 00 63 00 00 00 0f 00 00 00 01 00 00 00
0a 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
01 00 00 00 01 00 00 04 58 00 00 00 14 00 0d 01
70 00 01 00 00 00 00 18 00 00 00 00 1c 00 00 00
00 00 c9 1c 20 00 0e 81 cc dd bb 37 00 0a 00 00
00 00 00 20 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 03 00 0e 81 00 00 00 00
10 00 43 87 50 01 e8 20 02 6c 8e 48 00 00 00 00
00 00 00 00
我们尝试使用此处提供的文档对其进行“解码”https://kb.netapp.com/app/answers/answer_view/a_id/1072437/~/how-to-manually-decode-ddes-in-the-mel-但消息格式似乎有所不同,所以我们没有太多运气。
我们正在运行的固件是:
FIRMWARE INVENTORY
SANtricity®
AMW Version: 11.20.0G00.0020
Report Date: Mon Nov 12 23:37:57 EET 2018
Storage Array
Storage Array Name: fsan01
Current Package Version: 08.20.05.00
Current NVSRAM Version: N5468-820834-DB1
Staged Package Version: None
Staged NVSRAM Version: None
Controllers
Location: Tray 99, Slot A
Current Package Version: 08.20.05.00
Current NVSRAM Version: N5468-820834-DB1
Board ID: 5468
Sub-Model ID: 179
Location: Tray 99, Slot B
Current Package Version: 08.20.05.00
Current NVSRAM Version: N5468-820834-DB1
Board ID: 5468
Sub-Model ID: 179
Power Supplies
Location: Tray 99 Left
Firmware Version: 02.47
Location: Tray 99 Right
Firmware Version: 02.47
其下的所有驱动器为:
Drive
Tray, Drawer, Slot: Manufacturer: Product ID: Drive Type: Capacity: Drive firmware version: FPGA Version: (SSD only)
Tray 99, Slot 1 Pliant LB806MC Serial Attached SCSI (SAS) 739.712 GB MS07 Not Available
我们不明白这些 DDE 的含义,而且我们目前还没有与 NetApp 签订支持合同。
有人可以解释一下吗?