NetApp E-Series 5424 下的 SSD 错误

NetApp E-Series 5424 下的 SSD 错误

我们的存储(netapp e-series 5425)和一堆 SSD 遇到了一些奇怪的问题。

从技术上讲,它们运行良好,我们可以在它上面执行所有操作,无论在它上面运行什么都可以正常运行,但我们不断在日志中收到这些消息(针对所有驱动器):

Date/Time: 11/11/18 5:59:38 AM
Sequence number: 2043
Event type: 100A
Event category: Error
Priority: Informational
Event needs attention: false
Event send alert: false
Event visibility: true
Description: Drive returned CHECK CONDITION
Event specific codes: 1/1c/0
Component type: Drive
Component location: Tray 99, Slot 15
Logged by: Controller in slot A

Raw data:
4d 45 4c 48 03 00 00 00 fb 07 00 00 00 00 00 00 
0a 10 11 20 2a a9 e7 5b 0e 00 01 00 0a 01 00 00 
00 00 00 00 01 00 00 00 22 00 00 00 22 00 00 00 
01 00 00 00 63 00 00 00 0f 00 00 00 01 00 00 00 
0a 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 
01 00 00 00 01 00 00 04 58 00 00 00 14 00 0d 01 
70 00 01 00 00 00 00 18 00 00 00 00 1c 00 00 00 
00 00 c9 1c 20 00 0e 81 cc dd bb 37 00 0a 00 00 
00 00 00 20 00 00 00 00 00 00 00 00 00 00 00 00 
00 00 00 00 00 00 00 00 03 00 0e 81 00 00 00 00 
10 00 43 87 50 01 e8 20 02 6c 8e 48 00 00 00 00 
00 00 00 00 

我们尝试使用此处提供的文档对其进行“解码”https://kb.netapp.com/app/answers/answer_view/a_id/1072437/~/how-to-manually-decode-ddes-in-the-mel-但消息格式似乎有所不同,所以我们没有太多运气。

我们正在运行的固件是:

  FIRMWARE INVENTORY                                          
   SANtricity®                                                
      AMW Version:              11.20.0G00.0020                
      Report Date:              Mon Nov 12 23:37:57 EET 2018  

   Storage Array                                              
      Storage Array Name:       fsan01                        
      Current Package Version:  08.20.05.00                    
      Current NVSRAM Version:   N5468-820834-DB1              
      Staged Package Version:   None                          
      Staged NVSRAM Version:    None                          

   Controllers                                                
      Location:                 Tray 99, Slot A                
      Current Package Version:  08.20.05.00                    
      Current NVSRAM Version:   N5468-820834-DB1              
      Board ID:                 5468                          
      Sub-Model ID:             179                            

      Location:                 Tray 99, Slot B                
      Current Package Version:  08.20.05.00                    
      Current NVSRAM Version:   N5468-820834-DB1              
      Board ID:                 5468                          
      Sub-Model ID:             179                            

   Power Supplies                                              
      Location:                 Tray 99 Left                  
      Firmware Version:         02.47                          

      Location:                 Tray 99 Right                  
      Firmware Version:         02.47                          

其下的所有驱动器为:

   Drive      
      Tray, Drawer, Slot:     Manufacturer:     Product ID:          Drive Type:                    Capacity:      Drive firmware version:     FPGA Version: (SSD only)
      Tray 99, Slot 1         Pliant            LB806MC              Serial Attached SCSI (SAS)     739.712 GB     MS07                        Not Available              

我们不明白这些 DDE 的含义,而且我们目前还没有与 NetApp 签订支持合同。

有人可以解释一下吗?

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