Caldigit Thunderbolt 3 Dock USB 端口

Caldigit Thunderbolt 3 Dock USB 端口

由于某种原因,我的 Caldigit TS3+ 底座上的 USB 端口无法被识别。连接到底座的显示器工作正常;所以似乎只有 USB 端口无法工作。
如果我在将底座插入系统之前拔掉电源,它们可以正常工作,但下次我需要关闭计算机时,它们又会停止工作。

系统信息:

个人电脑: 操作系统: BIOS: 码头:
NUCi5FNK Ubuntu 20.04 LTS FNCML357.0047.2020.1118.1629 Caldigit TS3 Plus

终端boltctl结果

 * CalDigit, Inc. TS3 Plus
   |- type:          peripheral
   |- name:          TS3 Plus
   |- vendor:        CalDigit, Inc.
   |- uuid:          0097d0f0-d971-3d00-ffff-ffffffffffff
   |- status:        authorized
   |  |- domain:     c5030000-0052-540e-03a8-d5828c549801
   |  `- authflags:  none
   |- authorized:    Thu 14 Jan 2021 01:47:21 AM UTC
   |- connected:     Thu 14 Jan 2021 01:47:21 AM UTC
   `- stored:        Tue 12 Jan 2021 10:26:39 PM UTC
      |- policy:     iommu
      `- key:        no

到目前为止我尝试过的

  • OS ACPI C2 Report在 BIOS 中禁用
  • 更新/etc/default/grub至:
    GRUB_CMDLINE_LINUX_DEFAULT="quiet splash usbcore.autosuspend=-1 processor.max_cstate=1 intel_idle.max_cstate=0

答案1

为了以防万一,我遇到了这个问题几天后才意识到我必须在设置中授权新的 Thunderbolt 设备(TS3)。

答案2

虽然升级到最新版本不应该是冲动之举,但我建议尝试最新的 Ubuntu 最新版本(可能在实时 USB 上)并查看是否可行。有时,较新的内核将包含使更多硬件工作的必要部分。

截至本文发布时,最新的定点版本是 21.04,如果可行,您可以权衡升级到定点版本的选项,这将需要每 6-9 个月升级一次,直到您获得下一个 LTS 22.04。这些升级将更改内核和系统库,因此专有软件可能无法在定点版本上运行。

答案3

当我将雷电设备插入已运行的环境时,我遇到了同样的问题。当我重新启动系统时,它无需授权即可工作。我的系统配置是:

sudo lshw -short
H/W path                 Device          Class          Description
===================================================================
                                         system         XPS 15 7590 (0905)
/0                                       bus            0VYV0G
/0/0                                     memory         64KiB BIOS
/0/37                                    memory         16GiB System Memory
/0/37/0                                  memory         8GiB SODIMM DDR4 Synchro
/0/37/1                                  memory         8GiB SODIMM DDR4 Synchro
/0/40                                    memory         384KiB L1 cache
/0/41                                    memory         1536KiB L2 cache
/0/42                                    memory         12MiB L3 cache
/0/43                                    processor      Intel(R) Core(TM) i7-975
/0/100                                   bridge         8th Gen Core Processor H
/0/100/1                                 bridge         Xeon E3-1200 v5/E3-1500 
/0/100/1/0                               display        TU117M [GeForce GTX 1650
/0/100/2                                 display        UHD Graphics 630 (Mobile
/0/100/4                                 generic        Xeon E3-1200 v5/E3-1500 
/0/100/8                                 generic        Xeon E3-1200 v5/v6 / E3-
/0/100/12                                generic        Cannon Lake PCH Thermal 
/0/100/14                                bus            Cannon Lake PCH USB 3.1 
/0/100/14/0              usb1            bus            xHCI Host Controller
/0/100/14/0/4                            communication  Bluetooth wireless inter
/0/100/14/0/7                            communication  Goodix Fingerprint Devic
/0/100/14/0/c                            multimedia     Integrated_Webcam_HD
/0/100/14/1              usb2            bus            xHCI Host Controller
/0/100/14.2                              memory         RAM memory
/0/100/15                                bus            Cannon Lake PCH Serial I
/0/100/15.1                              bus            Cannon Lake PCH Serial I
/0/100/16                                communication  Cannon Lake PCH HECI Con
/0/100/17                                storage        Cannon Lake Mobile PCH S
/0/100/1b                                bridge         Cannon Lake PCH PCI Expr
/0/100/1b/0                              bridge         JHL6340 Thunderbolt 3 Br
/0/100/1b/0/0                            bridge         JHL6340 Thunderbolt 3 Br
/0/100/1b/0/0/0                          generic        JHL6340 Thunderbolt 3 NH
/0/100/1b/0/1                            bridge         JHL6340 Thunderbolt 3 Br
/0/100/1b/0/1/0                          bridge         JHL6540 Thunderbolt 3 Br
/0/100/1b/0/1/0/0                        bridge         JHL6540 Thunderbolt 3 Br
/0/100/1b/0/1/0/0/0                      bus            ASM1042A USB 3.0 Host Co
/0/100/1b/0/1/0/0/0/0    usb5            bus            xHCI Host Controller
/0/100/1b/0/1/0/0/0/0/1                  input          Microsoft
/0/100/1b/0/1/0/0/0/0/2                  input          USB Receiver
/0/100/1b/0/1/0/0/0/1    usb6            bus            xHCI Host Controller
/0/100/1b/0/1/0/1                        bridge         JHL6540 Thunderbolt 3 Br
/0/100/1b/0/1/0/1/0      ens1            network        I210 Gigabit Network Con
/0/100/1b/0/2                            bridge         JHL6340 Thunderbolt 3 Br
/0/100/1b/0/2/0                          bus            JHL6340 Thunderbolt 3 US
/0/100/1b/0/2/0/0        usb3            bus            xHCI Host Controller
/0/100/1b/0/2/0/1        usb4            bus            xHCI Host Controller
/0/100/1c                                bridge         Cannon Lake PCH PCI Expr
/0/100/1c/0              wlp59s0         network        Wi-Fi 6 AX200
/0/100/1c.4                              bridge         Cannon Lake PCH PCI Expr
/0/100/1c.4/0                            generic        RTS525A PCI Express Card
/0/100/1d                                bridge         Cannon Lake PCH PCI Expr
/0/100/1d/0                              storage        SSD Pro 7600p/760p/E 610
/0/100/1d/0/0            /dev/nvme0      storage        SSDPEMKF512G8 NVMe INTEL
/0/100/1d/0/0/1          /dev/nvme0n1    disk           512GB NVMe namespace
/0/100/1d/0/0/1/1        /dev/nvme0n1p1  volume         679MiB Windows FAT volum
/0/100/1d/0/0/1/2        /dev/nvme0n1p2  volume         127MiB reserved partitio
/0/100/1d/0/0/1/3        /dev/nvme0n1p3  volume         15EiB Windows FAT volume
/0/100/1d/0/0/1/4        /dev/nvme0n1p4  volume         989MiB Windows NTFS volu
/0/100/1d/0/0/1/5        /dev/nvme0n1p5  volume         14GiB Windows NTFS volum
/0/100/1d/0/0/1/6        /dev/nvme0n1p6  volume         1250MiB Windows NTFS vol
/0/100/1d/0/0/1/7        /dev/nvme0n1p7  volume         3815MiB EXT4 volume
/0/100/1d/0/0/1/8        /dev/nvme0n1p8  volume         390GiB EFI partition
/0/100/1f                                bridge         Intel Corporation
/0/100/1f.3                              multimedia     Cannon Lake PCH cAVS
/0/100/1f.4                              bus            Cannon Lake PCH SMBus Co
/0/100/1f.5                              bus            Cannon Lake PCH SPI Cont
/0/1                                     system         PnP device PNP0c02
/0/2                                     system         PnP device PNP0c02
/0/3                                     system         PnP device PNP0b00
/0/4                                     generic        PnP device INT3f0d
/0/5                                     input          PnP device PNP0303
/0/6                                     generic        PnP device DLL0905
/0/7                                     system         PnP device PNP0c02
/0/8                                     system         PnP device PNP0c02
/0/9                                     system         PnP device PNP0c02
/0/a                                     system         PnP device PNP0c02
/1                                       power          DELL GPM0365
/2                       virbr0-nic      network        Ethernet interface
/3                       vnet0           network        Ethernet interface

使用 Ubuntu 版本

lsb_release -a
LSB Version:    core-11.1.0ubuntu2-noarch:printing-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch
Distributor ID: Ubuntu
Description:    Ubuntu 20.04.4 LTS
Release:    20.04
Codename:   focal

根据上述没有授权的问题,寻找USB设备是:

lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 27c6:5395 Shenzhen Goodix Technology Co.,Ltd. Fingerprint Reader
Bus 001 Device 004: ID 8087:0029 Intel Corp. 
Bus 001 Device 006: ID 0c45:6723 Microdia Integrated_Webcam_HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

然后尝试使用 boltctl 得到以下结果:

● CalDigit, Inc. TB3-MiniDock-HM
   ├─ type:          peripheral
   ├─ name:          TB3-MiniDock-HM
   ├─ vendor:        CalDigit, Inc.
   ├─ uuid:          002531a1-95cb-3d00-ffff-ffffffffffff
   ├─ status:        connected
   │  ├─ domain:     cb010000-0090-8f18-23aa-da2250318a24
   │  └─ authflags:  none
   ├─ connected:     Fri 15 Apr 2022 04:01:24 PM UTC
   └─ stored:        no

请注意,“●”显示为“黄色”,当然前提是您使用的是默认主题之一。那么解决问题的方法很简单:

boltctl authorize <uuid>

从而

boltctl authorize 002531a1-95cb-3d00-ffff-ffffffffffff

随后当您运行来验证

boltctl 
 ● CalDigit, Inc. TB3-MiniDock-HM
   ├─ type:          peripheral
   ├─ name:          TB3-MiniDock-HM
   ├─ vendor:        CalDigit, Inc.
   ├─ uuid:          002531a1-95cb-3d00-ffff-ffffffffffff
   ├─ status:        authorized
   │  ├─ domain:     cb010000-0090-8f18-23aa-da2250318a24
   │  └─ authflags:  none
   ├─ authorized:    Fri 15 Apr 2022 04:10:52 PM UTC
   ├─ connected:     Fri 15 Apr 2022 04:01:24 PM UTC
   └─ stored:        no

注意:此处的“●”显示为绿色,表示已授权。为了进一步验证,它找到了所有设备

lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 005 Device 002: ID 045e:07a5 Microsoft Corp. Wireless Receiver 1461C**
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 27c6:5395 Shenzhen Goodix Technology Co.,Ltd. Fingerprint Reader
Bus 001 Device 004: ID 8087:0029 Intel Corp. 
Bus 001 Device 006: ID 0c45:6723 Microdia Integrated_Webcam_HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

它在本例中找到了插入的“Logitech 和 Microsoft”输入设备以及额外的 2x 根集线器端口

Bus 005 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 005 Device 002: ID 045e:07a5 Microsoft Corp. Wireless Receiver 1461C**
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

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