XPS 13 9360 DE 蓝牙连接问题和缺少模块

XPS 13 9360 DE 蓝牙连接问题和缺少模块

万圣节那天,我收到了预装了 Ubuntu 16.04 的全新 XPS 13 9360 DE。这是一款不错的硬件,但我遇到了蓝牙模块的小问题。

根据我的系统规格,我内置了 Killer 1535。这款 Wifi 和蓝牙组合卡应该开箱即用,但它无法在我的新设备上运行:

描述:

启动蓝牙并尝试连接蓝牙鼠标(使用 MS Arc Touch 和 Logtech UltraThin 测试)后,出现错误,之后蓝牙适配器丢失。无法在运行系统中重新启动此适配器。我必须关闭并重新启动系统。重新启动不会再次启动适配器。启动后,适配器再次工作。

我发现,如果我在启动后几秒/几分钟尝试连接,而不是在启动完成后立即连接,那么在会话期间获得有效连接的机会就会增加。但如果我在正在运行的会话期间重新启动具有有效连接的系统,则连接会丢失,适配器会再次消失。

我的 Wifi 一直运行良好,所以我认为没有硬件错误。可能是固件或驱动程序问题。

uname -a

Linux Debby 4.4.0-45-generic #66-Ubuntu SMP Wed Oct 19 14:12:37 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

dmesg | grep Blue(连接失败)

[    9.144119] Bluetooth: Core ver 2.21
[    9.144132] Bluetooth: HCI device and connection manager initialized
[    9.144135] Bluetooth: HCI socket layer initialized
[    9.144137] Bluetooth: L2CAP socket layer initialized
[    9.144142] Bluetooth: SCO socket layer initialized
[    9.151133] Bluetooth: HCI UART driver ver 2.3
[    9.151135] Bluetooth: HCI UART protocol H4 registered
[    9.151136] Bluetooth: HCI UART protocol BCSP registered
[    9.151137] Bluetooth: HCI UART protocol LL registered
[    9.151138] Bluetooth: HCI UART protocol ATH3K registered
[    9.151138] Bluetooth: HCI UART protocol Three-wire (H5) registered
[    9.151162] Bluetooth: HCI UART protocol Intel registered
[    9.151172] Bluetooth: HCI UART protocol BCM registered
[    9.151173] Bluetooth: HCI UART protocol QCA registered
[    9.525168] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    9.525171] Bluetooth: BNEP filters: protocol multicast
[    9.525174] Bluetooth: BNEP socket layer initialized
[    9.541052] Bluetooth: hci0: using rampatch file: qca/rampatch_usb_00000302.bin
[    9.541055] Bluetooth: hci0: QCA: patch rome 0x302 build 0x138, firmware rome 0x302 build 0x111
[    9.569032] Bluetooth: hci0: using NVM file: qca/nvm_usb_00000302.bin
[   11.280881] Bluetooth: RFCOMM TTY layer initialized
[   11.280900] Bluetooth: RFCOMM socket layer initialized
[   11.280911] Bluetooth: RFCOMM ver 1.11
[   71.461848] Bluetooth: hci0 command 0x200d tx timeout

dmesg | grep Blue (具有工作连接)

[    9.306492] Bluetooth: Core ver 2.21
[    9.306508] Bluetooth: HCI device and connection manager initialized
[    9.306511] Bluetooth: HCI socket layer initialized
[    9.306513] Bluetooth: L2CAP socket layer initialized
[    9.306518] Bluetooth: SCO socket layer initialized
[    9.313115] Bluetooth: HCI UART driver ver 2.3
[    9.313119] Bluetooth: HCI UART protocol H4 registered
[    9.313120] Bluetooth: HCI UART protocol BCSP registered
[    9.313121] Bluetooth: HCI UART protocol LL registered
[    9.313122] Bluetooth: HCI UART protocol ATH3K registered
[    9.313123] Bluetooth: HCI UART protocol Three-wire (H5) registered
[    9.313153] Bluetooth: HCI UART protocol Intel registered
[    9.313167] Bluetooth: HCI UART protocol BCM registered
[    9.313168] Bluetooth: HCI UART protocol QCA registered
[    9.666210] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    9.666213] Bluetooth: BNEP filters: protocol multicast
[    9.666217] Bluetooth: BNEP socket layer initialized
[    9.832434] Bluetooth: hci0: using rampatch file: qca/rampatch_usb_00000302.bin
[    9.832438] Bluetooth: hci0: QCA: patch rome 0x302 build 0x138, firmware rome 0x302 build 0x111
[    9.862956] Bluetooth: hci0: using NVM file: qca/nvm_usb_00000302.bin
[   11.523670] Bluetooth: RFCOMM TTY layer initialized
[   11.523686] Bluetooth: RFCOMM socket layer initialized
[   11.523698] Bluetooth: RFCOMM ver 1.11
[ 2937.641365] Bluetooth: hci0 urb ffff88026e4fc6c0 failed to resubmit (2)
[ 2941.417843] Bluetooth: hci0: using rampatch file: qca/rampatch_usb_00000302.bin
[ 2941.417845] Bluetooth: hci0: QCA: patch rome 0x302 build 0x138, firmware rome 0x302 build 0x111
[ 2941.446208] Bluetooth: hci0: using NVM file: qca/nvm_usb_00000302.bin
[ 3056.134093] Bluetooth: SMP security requested but not available
[ 3634.798271] Bluetooth: Failed to add device to auto conn whitelist: status 0x0c
[ 3704.448082] Bluetooth: hci0: using rampatch file: qca/rampatch_usb_00000302.bin
[ 3704.448085] Bluetooth: hci0: QCA: patch rome 0x302 build 0x138, firmware rome 0x302 build 0x111
[ 3704.476165] Bluetooth: hci0: using NVM file: qca/nvm_usb_00000302.bin

lsmod | grep ath

ath10k_pci             45056  0
ath10k_core           311296  1 ath10k_pci
ath                    32768  1 ath10k_core
mac80211              737280  1 ath10k_core
cfg80211              565248  3 ath,mac80211,ath10k_core

已经尝试替换文件http://www.killernetworking.com/product-support/knowledge-base/17-linux文件夹中/lib/firmware/ath10k/QCA6174/hw3.0,但没有成功。

rfkill 列表

1: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
2: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no

我非常确定这是一个软件问题。

驱动程序概述

dmesg --level=err

[    9.665577] ath10k_pci 0000:3a:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[   47.730682] Bluetooth: hci0 command 0x200d tx timeout

我意识到 firmware-5.bin 是必要的,但我不知道从哪里获取它。

/lib/firmware/ath10k/QCA6174/hw3.0$ ls -la
insgesamt 2208
drwxr-xr-x 2 root root   4096 Nov  2 22:24 .
drwxr-xr-x 4 root root   4096 Jun 24 12:37 ..
-rwxr-xr-x 1 root root 337204 Nov  2 22:24 board-2.bin
-rwxr-xr-x 1 root root 337204 Sep 14 15:17 board-2.bin.bak
-rwxr-xr-x 1 root root   8124 Nov  2 22:24 board.bin
-rwxr-xr-x 1 root root   8124 Apr 25  2016 board.bin.bak
-rwxr-xr-x 1 root root 733784 Nov  2 22:24 firmware-4.bin
-rwxr-xr-x 1 root root 733784 Apr 25  2016 firmware-4.bin.bak
-rwxr-xr-x 1 root root  79689 Apr 25  2016 notice_ath10k_firmware-4.txt

Linux 固件版本

Paketlisten werden gelesen... Fertig
Abhängigkeitsbaum wird aufgebaut.       
Statusinformationen werden eingelesen.... Fertig
»linux-firmware« ist bereits die neuste Version (1.157.4).
0 aktualisiert, 0 neu installiert, 0 zu entfernen und 0 nicht aktualisiert.

dmesg | egrep ‘ath|firm’

[    1.162298] i915_bpo 0000:00:02.0: Direct firmware load for i915/kbl_dmc_ver1.bin failed with error -2
[    1.162302] i915_bpo 0000:00:02.0: Failed to load DMC firmware [https://01.org/linuxgraphics/intel-linux-graphics-firmwares], disabling runtime power management.
[    9.420323] ath10k_pci 0000:3a:00.0: enabling device (0000 -> 0002)
[    9.422482] ath10k_pci 0000:3a:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[    9.663808] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/cal-pci-0000:3a:00.0.bin failed with error -2
[    9.665571] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[    9.665577] ath10k_pci 0000:3a:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[   11.889478] ath10k_pci 0000:3a:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff sub 1a56:1535) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 fwapi 4 bdapi 2 htt-ver 3.26 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1 features wowlan,ignore-otp,no-4addr-pad
[   11.889490] ath10k_pci 0000:3a:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[   11.959999] ath: EEPROM regdomain: 0x6c
[   11.960007] ath: EEPROM indicates we should expect a direct regpair map
[   11.960013] ath: Country alpha2 being used: 00
[   11.960017] ath: Regpair used: 0x6c
[   11.998743] ath10k_pci 0000:3a:00.0 wlp58s0: renamed from wlan0

如果有人知道如何才能让我的蓝牙正常工作,我会非常高兴。


我得到消息:

今天我尝试通过 Linux Mint 18 LiveCD 将我的 MX Anywhere 2 与 XPS 13 连接。

Linux mint 4.4.0-21-generic #37-Ubuntu SMP Mon Apr 18 18:33:37 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

第一次尝试连接蓝牙鼠标没有成功,但配对并关闭蓝牙后,鼠标就正常工作了。再次尝试打开和关闭蓝牙并没有带来更糟糕的体验。蓝牙可以正常工作。

但是,Wifi 开箱后无法正常工作。也许我的建议是对的,这个错误与硬件无关,而是与某些驱动程序问题有关。

Linux 固件版本

Reading package lists...
Building dependency tree...
Reading state information...
linux-firmware is already the newest version (1.157.1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

Linux 固件版本比我的 Ubuntu 版本(1.157.4)旧。

dmesg | grep Blue

[   12.688999] Bluetooth: Core ver 2.21
[   12.689013] Bluetooth: HCI device and connection manager initialized
[   12.689016] Bluetooth: HCI socket layer initialized
[   12.689019] Bluetooth: L2CAP socket layer initialized
[   12.689024] Bluetooth: SCO socket layer initialized
[   12.709288] Bluetooth: HCI UART driver ver 2.3
[   12.709290] Bluetooth: HCI UART protocol H4 registered
[   12.709292] Bluetooth: HCI UART protocol BCSP registered
[   12.709293] Bluetooth: HCI UART protocol LL registered
[   12.709294] Bluetooth: HCI UART protocol ATH3K registered
[   12.709295] Bluetooth: HCI UART protocol Three-wire (H5) registered
[   12.709325] Bluetooth: HCI UART protocol Intel registered
[   12.709337] Bluetooth: HCI UART protocol BCM registered
[   12.709338] Bluetooth: HCI UART protocol QCA registered
[   12.802844] Bluetooth: hci0: using rampatch file: qca/rampatch_usb_00000302.bin
[   12.802849] Bluetooth: hci0: QCA: patch rome 0x302 build 0x138, firmware rome 0x302 build 0x111
[   12.846931] Bluetooth: hci0: using NVM file: qca/nvm_usb_00000302.bin
[   13.760703] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   13.760707] Bluetooth: BNEP filters: protocol multicast
[   13.760712] Bluetooth: BNEP socket layer initialized
[   17.124429] Bluetooth: RFCOMM TTY layer initialized
[   17.124436] Bluetooth: RFCOMM socket layer initialized
[   17.124441] Bluetooth: RFCOMM ver 1.11
[   83.286091] Bluetooth: HIDP (Human Interface Emulation) ver 1.2
[   83.286099] Bluetooth: HIDP socket layer initialized
[  107.004023] Bluetooth: SMP security requested but not available

HIDP(人机界面模拟)版本 1.2以下内容与我的 Ubuntu 日志不同。

dmesg | egrep ‘ath|firm’

[   12.802849] Bluetooth: hci0: QCA: patch rome 0x302 build 0x138, firmware rome 0x302 build 0x111
[   12.969264] ath10k_pci 0000:3a:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[   13.216469] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/cal-pci-0000:3a:00.0.bin failed with error -2
[   13.216497] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[   13.216501] ath10k_pci 0000:3a:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[   13.298573] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-2.bin failed with error -2
[   15.433883] ath10k_pci 0000:3a:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff sub 1a56:1535) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 fwapi 4 bdapi 1 htt-ver 3.26 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1 features wowlan,ignore-otp,no-4addr-pad
[   15.433887] ath10k_pci 0000:3a:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[   18.429768] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[   18.499292] ath: EEPROM regdomain: 0x6c
[   18.499297] ath: EEPROM indicates we should expect a direct regpair map
[   18.499300] ath: Country alpha2 being used: 00
[   18.499302] ath: Regpair used: 0x6c
[   18.513946] ath10k_pci 0000:3a:00.0 wlp58s0: renamed from wlan0
[   23.785440] ath10k_pci 0000:3a:00.0: failed to enable dynamic BW: -11
[   29.785002] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[   35.100236] ath10k_pci 0000:3a:00.0: failed to set rx-chainmask: -11, req 0x3
[   38.099913] ath10k_pci 0000:3a:00.0: failed to set arp ac override parameter: -11
[   44.099597] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[   49.418815] ath10k_pci 0000:3a:00.0: failed to enable dynamic BW: -11
[   55.418256] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[   70.272857] ath10k_pci 0000:3a:00.0: failed to set rx-chainmask: -11, req 0x3
[   73.272622] ath10k_pci 0000:3a:00.0: failed to set arp ac override parameter: -11
[   79.272012] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[   83.321061] input: Ultrathin Touch Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/bluetooth/hci0/hci0:4/0005:046D:B00D.0002/input/input11
[   83.321592] hid-generic 0005:046D:B00D.0002: input,hidraw1: BLUETOOTH HID v7.00 Keyboard [Ultrathin Touch Mouse] on 9c:b6:d0:17:3f:76
[   84.599514] ath10k_pci 0000:3a:00.0: failed to set rx-chainmask: -11, req 0x3
[   87.599349] ath10k_pci 0000:3a:00.0: failed to set arp ac override parameter: -11
[   93.598688] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[  105.269586] ath10k_pci 0000:3a:00.0: failed to set rx-chainmask: -11, req 0x3
[  108.269297] ath10k_pci 0000:3a:00.0: failed to set arp ac override parameter: -11
[  114.268751] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[  119.580246] ath10k_pci 0000:3a:00.0: failed to set rx-chainmask: -11, req 0x3
[  122.579969] ath10k_pci 0000:3a:00.0: failed to set arp ac override parameter: -11
[  128.579403] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[  140.278315] ath10k_pci 0000:3a:00.0: failed to enable dynamic BW: -11
[  146.277754] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[  151.593288] ath10k_pci 0000:3a:00.0: failed to set rx-chainmask: -11, req 0x3
[  154.593739] ath10k_pci 0000:3a:00.0: failed to set arp ac override parameter: -11
[  160.592406] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[  163.600169] input: Ultrathin Touch Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/bluetooth/hci0/hci0:1/0005:046D:B00D.0003/input/input12
[  163.602592] hid-generic 0005:046D:B00D.0003: input,hidraw1: BLUETOOTH HID v7.00 Keyboard [Ultrathin Touch Mouse] on 9c:b6:d0:17:3f:76
[  175.259049] ath10k_pci 0000:3a:00.0: failed to enable dynamic BW: -11
[  181.258483] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[  186.565967] ath10k_pci 0000:3a:00.0: failed to enable dynamic BW: -11
[  192.565410] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[  208.263945] ath10k_pci 0000:3a:00.0: failed to set rx-chainmask: -11, req 0x3
[  211.263670] ath10k_pci 0000:3a:00.0: failed to set arp ac override parameter: -11
[  217.263147] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[  222.578636] ath10k_pci 0000:3a:00.0: failed to enable dynamic BW: -11
[  228.578069] ath10k_pci 0000:3a:00.0: could not suspend target (-11)
[  230.408519] input: Ultrathin Touch Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/bluetooth/hci0/hci0:1/0005:046D:B00D.0005/input/input14
[  230.410668] hid-generic 0005:046D:B00D.0005: input,hidraw1: BLUETOOTH HID v7.00 Keyboard [Ultrathin Touch Mouse] on 9c:b6:d0:17:3f:76

lsmod | grep ath

ath10k_pci             45056  0
ath10k_core           311296  1 ath10k_pci
ath                    32768  1 ath10k_core
mac80211              737280  1 ath10k_core
cfg80211              565248  3 ath,mac80211,ath10k_core

看起来和我的 Ubuntu lsmod 很相似。

ls-la

-rwx------ 1 alexander alexander   8124 Apr 25  2016 board.bin
-rwx------ 1 alexander alexander 733784 Apr 25  2016 firmware-4.bin
-rwx------ 1 alexander alexander  79689 Apr 25  2016 notice_ath10k_firmware-4.txt

看起来,只有 board-2.bin 与我的 Ubuntu 固件不同。

现在我想弄清楚为什么 BT 能与 LM 一起工作。

再次,如果你有什么想法,请告诉我。

答案1

这可能有帮助也可能没帮助,但可以在以下位置找到 firmware-5.0.bin 和 board-2.bin:

/lib/firmware/ath10k/QCA6174/hw2.1

我最初尝试将它们复制到 /hw3.0 目录,但这会切断我的 WiFi 连接,我被迫撤消。除此之外没有其他进展 - 我还有其他更严重的问题需要尝试解决。

答案2

我一直在努力解决在 Dell XPS 13 9360 上安装 Debian 的相同问题,并且我刚刚设法让一切正常运行。

首先,按照建议下载并设置固件这里

sudo mkdir /lib/firmware/ath10k/QCA6174/hw3.0
cd /lib/firmware/ath10k/QCA6174/hw3.0
wget http://www.killernetworking.com/support/K1535_Debian/board.bin
wget http://www.killernetworking.com/support/K1535_Debian/firmware-4.bin
sudo echo "options ath10k_core skip_otp=y" > /etc/modprobe.d/ath10k.conf

如果 dmesg 输出抱怨:

bluetooth hci0: Direct firmware load for qca/rampatch_usb_00000302.bin failed with error -2

按照建议做这里

sudo mkdir /lib/firmware/qca
cd /lib/firmware/qca
sudo wget http://git.kernel.org/cgit/linux/kernel/git/firmware/linux-firmware.git/plain/qca/rampatch_00130302.bin
sudo wget http://git.kernel.org/cgit/linux/kernel/git/firmware/linux-firmware.git/plain/qca/rampatch_usb_00000302.bin
sudo wget http://git.kernel.org/cgit/linux/kernel/git/firmware/linux-firmware.git/plain/qca/nvm_usb_00000302.bin 

然后,即使firmware-5.0.bin实际上不需要,您也可以通过以下方式避免出现错误消息:

cd /lib/firmware/ath10k/QCA6174/hw3.0
ln -s firmware-4.bin firmware-5.bin

最后,重新启动。

答案3

根据 martinec 的帖子,我得到了答案。如果你使用预装了 Ubuntu 16.04 的 XPS 13 9360,你只需要添加文件/etc/modprobe.d/ath10k.conf

sudo su
echo "options ath10k_core skip_otp=y" > /etc/modprobe.d/ath10k.conf

现在蓝牙运行良好,我的 MX Anywhere 2 和 Teufel BT Bamster 都没有遇到任何问题。

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