我在一台机器(Windows 7 x64,最新更新)上安装了 Flash Catalyst Panini(预览版),没有出现任何问题。在另一台具有相同设置的系统上,我在安装错误日志中收到以下信息;安装 MS VC++ 运行时时似乎出现错误(至少这是我在出现错误之前看到的安装的组件)。
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 24 error(s), 26 warning(s)
WARNING: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin is already installed and the session payload {00C5CA45-DFBA-4ceb-9DF2-E932233CCF68} Adobe Flash Player 10 Plugin has no upgrage/conflict relationship with it.
WARNING: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} Adobe Flash Player 10 ActiveX is already installed and the session payload {B65AD0E3-C64A-4b91-BAEF-0EA667697FB1} Adobe Flash Player 10 ActiveX has no upgrage/conflict relationship with it.
WARNING: OS requirements not met for {24AA97EB-F636-4018-9324-48540C69CF3D}
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Verifying payload integerity : Failed with code 1
ERROR: MsiConfigureProductEx failed with error: 1612
ERROR: The following payload errors were found during install:
ERROR: - Adobe Flash Player 10 Plugin: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Adobe Flash Catalyst Panini: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Media Encoder CS5 X64: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - Adobe Flash Fonts1: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - DynamiclinkSupport: Install failed
ERROR: - Adobe Flash Player 10 ActiveX: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe AIR: Install failed
-------------------------------------------------------------------------------------
安装日志不够详细,我没法弄清楚确切地问题出在哪里。我能够从 Microsoft 下载所有必需的 MSVC 运行时并手动安装它们。Adobe 正在手动安装运行时 DLL;每个包的文件夹中都有一个清单文件。
安装程序是否有任何命令行开关可以提供更详细的输出?我也考虑过编辑安装程序 XML 以跳过 MSVC 包安装,但这可能有点过头了。
据我所知,Adobe 没有专门针对此预览版的任何论坛,否则我会在那里提问。有没有人遇到过相同或类似的问题并设法解决了?任何帮助都将不胜感激。
答案1
尝试以下方法:卸载日志中提到的每个组件(例如 Flash Player、AIR、Visual C 运行时),然后重新安装。看起来这可能是安装程序无法解决的版本问题。
答案2
事实证明这个问题影响了很多人。
以下是Adobe自己提供的一些解决方案:
- http://forums.adobe.com/thread/742895
- 网址:h**p://kb2.adobe.com/cps/842/cpsid_84252.html
- h**p://kb2.adobe.com/community/publishing/880/cpsid_88008.html
我方已结案。