我在 Acer Aspire 4520 笔记本上安装了 Windows 7 Ultimate Edition 32 位。每当我安装软件、浏览互联网或在线观看视频时,系统偶尔会崩溃,错误代码为 0x124。
由于原有内存条存在硬件错误(用Memtest86+测试),我更换了一根2GB的金士顿内存条,但更换后问题依旧。
有人能帮我解决这个问题吗?
这是我的错误检查转储:
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* *
* Bugcheck Analysis
*
* *
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WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 00000000, Machine Check Exception Arg2: 8d65977c, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000, High order 32-bits of the MCi_STATUS value. Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
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BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
Followup: MachineOwner
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答案1
尝试!analyze -v
获取更多信息,因为我觉得有些信息缺失。
除此之外,错误就是它所说的。您需要开始排除硬件故障……