我有一台 Sony Vaio flip 15 英寸混合笔记本电脑,型号为 SVF15N12SN,已经使用了大约 3 个月。几天前,我用三星 840 EVO 500GB SSD(型号 MZ-7TE500BW)替换了硬盘。
这是 Windows 8.1 的全新安装。我从 Sony 支持网站下载了大多数驱动程序,设备管理器中没有“未知”设备。
偶尔(一天大约 3-4 次),系统会完全挂起(包括鼠标),几分钟后就会出现 BSOD。
BSOD 表示 DRIVER_POWER_STATE_FAILURE 错误。对 osronline.com 上的 minidump 进行分析后发现:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0007aae42e0, Physical Device Object of the stack
Arg3: fffff800a1cbf930, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: ffffe0007e93e8b0, The blocked IRP
Debugging Details:
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TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: pci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 53d0f1d4
MODULE_NAME: pci
FAULTING_MODULE: fffff8005201f000 pci
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
STACK_TEXT:
fffff800`a1cbf8f8 fffff800`a0479586 : 00000000`0000009f 00000000`00000003 ffffe000`7aae42e0 fffff800`a1cbf930 : nt!KeBugCheckEx
fffff800`a1cbf900 fffff800`a04794a6 : ffffe000`7e2292c0 00000000`ffffffff 00000000`00000000 fffff800`a02c3190 : nt!PopIrpWatchdogBugcheck+0xde
fffff800`a1cbf960 fffff800`a02bf760 : 00000000`00000000 fffff800`a1cbfab0 ffffe000`7e2292f8 ffffe000`7c2d0f45 : nt!PopIrpWatchdog+0x32
fffff800`a1cbf9b0 fffff800`a03d47ea : fffff800`a0563180 fffff800`a0563180 fffff800`a05caa00 ffffe000`7d7d2880 : nt!KiRetireDpcList+0x4f0
fffff800`a1cbfc60 00000000`00000000 : fffff800`a1cc0000 fffff800`a1cba000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_nvlddmkm_IMAGE_pci.sys
BUCKET_ID: X64_0x9F_3_nvlddmkm_IMAGE_pci.sys
Followup: MachineOwner
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我已经更新了所有驱动程序,扫描了 SSD 中的错误 - 但问题仍未解决。请帮忙。
答案1
通过从其网站安装最新的 nVidia 驱动程序解决了该问题。更新驱动程序后,再也没有发生过崩溃。