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Windows 8.1 关机/重启失败 Leovo y560

tag-icon • tag-icon windows-8.1 shutdown reboot lenovo-laptop
Windows 8.1 关机/重启失败 Leovo y560

我的 lenovo y560 无法关机。随后出现蓝屏，然后系统重启并出现错误：驱动程序 _ 电源状态 _ 失败。我刷新了我的电脑，关闭了电源Hybrid Sleep，Fast Shutdown但问题又出现了。提前谢谢。

C:\Windows\Minidump 存档，在这里下载或者镜子

答案1

好的，我使用 Windbg 检查转储看起来atikmpag.sys您的 ATI Mobility Radeon HD 5730 的 AMD 显卡驱动程序导致了此问题：

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00001f63060, Physical Device Object of the stack
Arg3: fffff80383306b90, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00007e75590, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5215f837

MODULE_NAME: pci

FAULTING_MODULE: fffff80000579000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
nt!KeBugCheckEx
nt!PopIrpWatchdogBugcheck
nt!PopIrpWatchdog
nt!KiProcessExpiredTimerList
nt!KiExpireTimerTable
nt!KiTimerExpiration
nt!KiRetireDpcList
nt!KxRetireDpcList
nt!KiDispatchInterruptContinue


FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_atikmpag_IMAGE_pci.sys

FAILURE_ID_HASH_STRING:  km:0x9f_3_power_down_atikmpag_image_pci.sys


  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffe000043f3040 *** WARNING: Unable to verify timestamp for atikmpag.sys

  DeviceInst is "PCI\VEN_1002&DEV_68C0&SUBSYS_392717AA&REV_00\4&36714c63&0&0018"
  ServiceName is "amdkmdap"

    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Sat Jul 05 03:26:52 2014

首先，将您的 Windows 8.1 更新到 2014 年 12 月的最新更新汇总级别，您仍然使用 2013 年的补丁级别（9600.16404.amd64fre.winblue_gdr）。130913-2141），下次更新AMD GPU 驱动程序看看是否能解决问题。

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