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whea_uncorrectable_error windows 10

tag-icon • tag-icon windows bsod
whea_uncorrectable_error windows 10

我买了一台新电脑。每隔几分钟就会出现一次 bsod 并出现 whea_uncorrectable_error。我不知道该怎么办。我已经上传了 dmp 文件，有人能帮我找出问题的原因吗？

https://drive.google.com/file/d/0BxnSRoIrmJPdUjRfOWpvUGNWZUU/view?usp=sharing https://drive.google.com/file/d/0BxnSRoIrmJPdZGlCdnIzS2ZvV0U/view?usp=sharing

谢谢

答案1

这翻译后备缓冲区CPU 的 L1 缓存出现问题，导致0x124 错误检测

错误检查 0x124：WHEA_UNCORRECTABLE_ERROR

WHEA_UNCORRECTABLE_ERROR 错误检查的值为 0x00000124。此错误检查表明发生了致命硬件错误。此错误检查使用 Windows 硬件错误体系结构 (WHEA) 提供的错误数据。

转储错误记录显示此 TLB 错误GTLBL1_ERR：

1: kd> !errrec ffffe000535fa028
===============================================================================
Common Platform Error Record @ ffffe000535fa028
-------------------------------------------------------------------------------
Record Id     : 01d15a9b65ed9149
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 1/29/2016 13:47:25 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe000535fa0a8
Section       @ ffffe000535fa180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : TLB error
Flags         : 0x00
Level         : 1
CPU Version   : 0x00000000000306d4
Processor ID  : 0x0000000000000001

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe000535fa0f0
Section       @ ffffe000535fa240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000001
CPU Id        : d4 06 03 00 00 08 10 01 - bf fb fa 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ ffffe000535fa240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe000535fa138
Section       @ ffffe000535fa2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GTLBL1_ERR (Proc 1 Bank 2)
  Status      : 0xb200000000000019

这是 i5-5250U CPU 或主板的问题。尝试 UEFI/BIOS 更新，如果无法解决问题，请将设备送回购买地并购买新设备。

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