Windows 10 更新 KB3176493 后 USB 音频和视频设备不再工作

Windows 10 更新 KB3176493 后 USB 音频和视频设备不再工作

我不确定它是否与 KB3176493 有关,因为我找不到任何其他相关内容。我搜索了一整天,但只找到大量完全不相关的 Windows XP/8 帖子。无论如何,今天打开我的电脑发现它重新启动了。太好了,更新告诉我。然后我发现我的设备都不能用了!网络、蓝牙、USB 音频、USB 视频……全都消失了!设备管理器中出现了黄色的小感叹号。

设备管理器缺少设备

我下载了网络/无线驱动程序并重新安装它们;它们工作正常。但是我的 USB 音频/视频设备都无法工作,我无法让它们工作。毕竟这些是系统设备;驱动程序应该包含在 Windows 中。但是我一直收到此错误:

驱动程序搜索对话框错误

我检查了一下,C:\Windows\INF\setupapi.dev.log发现以下内容:

>>>  [Device Install (DiShowUpdateDevice) - USB\VID_262A&PID_1100&MI_01\6&1BFC5E0F&0&0001]
>>>  Section start 2016/08/17 12:58:57.120
      cmd: "C:\WINDOWS\system32\mmc.exe" "C:\WINDOWS\system32\compmgmt.msc" /s
     dvi: {DIF_UPDATEDRIVER_UI} 12:58:57.125
     dvi:      Default installer: Enter 12:58:57.130
     dvi:      Default installer: Exit
     dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 12:58:57.155
     ndv: {Update Driver Software Wizard for USB\VID_262A&PID_1100&MI_01\6&1BFC5E0F&0&0001}
     sto:      {Setup Import Driver Package: c:\windows\inf\wdma_usb.inf} 12:59:05.531
!    sto:           Unable to determine presence of driver package. Error = 0x00000002
     inf:           Provider: Microsoft
     inf:           Class GUID: {4d36e96c-e325-11ce-bfc1-08002be10318}
     inf:           Driver Version: 10/29/2015,10.0.10586.0
     sto:           {Copy Driver Package: c:\windows\inf\wdma_usb.inf} 12:59:05.592
     sto:                Driver Package = c:\windows\inf\wdma_usb.inf
     sto:                Flags          = 0x00000007
     sto:                Destination    = C:\Users\cassius\AppData\Local\Temp\{43ca80c4-fc5c-4443-a1ed-a1fba89dbae7}
     sto:                Copying driver package files to 'C:\Users\cassius\AppData\Local\Temp\{43ca80c4-fc5c-4443-a1ed-a1fba89dbae7}'.
     flq:                Copying 'c:\windows\inf\wdma_usb.inf' to 'C:\Users\cassius\AppData\Local\Temp\{43ca80c4-fc5c-4443-a1ed-a1fba89dbae7}\wdma_usb.inf'.
!!!  flq:                Error installing file (0x00000002)
!!!  flq:                Error 2: The system cannot find the file specified.
!    flq:                     SourceFile   - 'c:\windows\inf\USBAUDIO.sys'
!    flq:                     TargetFile   - 'C:\Users\cassius\AppData\Local\Temp\{43ca80c4-fc5c-4443-a1ed-a1fba89dbae7}\USBAUDIO.sys'
!!!  cpy:                Failed to copy file 'c:\windows\inf\USBAUDIO.sys' to 'C:\Users\cassius\AppData\Local\Temp\{43ca80c4-fc5c-4443-a1ed-a1fba89dbae7}\USBAUDIO.sys'. Error = 0x00000002
!!!  flq:                SPFQNOTIFY_COPYERROR: returned SPFQOPERATION_ABORT.
!!!  flq:                Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
!!!  flq:                FileQueueCommit aborting!
!!!  flq:                Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
!!!  sto:                Failed to copy driver package to 'C:\Users\cassius\AppData\Local\Temp\{43ca80c4-fc5c-4443-a1ed-a1fba89dbae7}'. Error = 0x00000002
     sto:           {Copy Driver Package: exit(0x00000002)} 12:59:05.839
     sto:      {Setup Import Driver Package - exit (0x00000002)} 12:59:05.848
!!!  ndv:      Driver package import failed for device.
!!!  ndv:      Error 2: The system cannot find the file specified.
     ndv:      Installing NULL driver.
     dvi:      {Plug and Play Service: Device Install for USB\VID_262A&PID_1100&MI_01\6&1BFC5E0F&0&0001}
!    ndv:           Installing NULL driver!
     dvi:           {DIF_ALLOW_INSTALL} 12:59:06.377
     dvi:                Default installer: Enter 12:59:06.380
     dvi:                Default installer: Exit
     dvi:           {DIF_ALLOW_INSTALL - exit(0xe000020e)} 12:59:06.395
     dvi:           {DIF_REGISTER_COINSTALLERS} 12:59:06.403
     dvi:                Default installer: Enter 12:59:06.406
     dvi:                Default installer: Exit
     dvi:           {DIF_REGISTER_COINSTALLERS - exit(0x00000000)} 12:59:06.411
     dvi:           {DIF_INSTALLDEVICE} 12:59:06.413
     dvi:                Default installer: Enter 12:59:06.422
!    dvi:                     Installing NULL driver!
     dvi:                     Install Null Driver: Removing device sub-tree. 12:59:06.439
     dvi:                     Install Null Driver: Removing device sub-tree completed. 12:59:06.446
     dvi:                     Install Null Driver: Restarting device. 12:59:06.470
     dvi:                     Install Null Driver: Restarting device completed. 12:59:06.477
     dvi:                     Install Device: Starting device. 12:59:06.492
     dvi:                     Install Device: Starting device completed. 12:59:06.525
     dvi:                Default installer: Exit
     dvi:           {DIF_INSTALLDEVICE - exit(0x00000000)} 12:59:06.530
     ump:      {Plug and Play Service: Device Install exit(00000000)}
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该文件不存在。我安装了全新的 Windows 10 VM 来获取它,但...它在新安装中不存在!目录中有一个名为 USBAUDIO.sys 的文件System32\Drivers,但如果我尝试将其复制到此位置,我会收到另一个有关未签名 INF 文件的错误!

我搜索了好久,还是找不到解决办法。到底是怎么回事?

答案1

我终于找到了解决办法。总结我下载并安装了Windows10升级28084.exe来自微软网站。

关于我如何诊断此问题的完整描述可以在这里找到:

http://penguindreams.org/blog/windows-10-update-kb3176493-all-my-drivers-disappeared/

答案2

我犯了同样的错误“该系统找不到指定的文件”带有 USB 音频和 MTP 存储,但不是 28084(这只是表明我的系统是最新的),而是 Windows10Upgrade9252.exe 有帮助。

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