☰

Whea_uncorrectable_error 。请求 Mindump 分析

tag-icon • tag-icon bsod crash
Whea_uncorrectable_error 。请求 Mindump 分析

已通过调试器运行崩溃转储，结果发现 0x124_GenuineIntel_PROCESSOR_CACHE 是罪魁祸首。有人能确认这确实是硬件问题，而不是其他原因导致的错误吗？谢谢。崩溃转储链接。没有超频，已对 CPU、内存、磁盘运行诊断程序。未报告任何问题。 https://1drv.ms/f/s!Aget539abtS4lehsKzQZ9VOxvVtuzg

答案1

使用!errrec 命令显示您有一个通用 L2 缓存问题 ( GCACHEL2_ERR_ERR)：

3: kd> !errrec ffffcd87c0987028
===============================================================================
Common Platform Error Record @ ffffcd87c0987028
-------------------------------------------------------------------------------
Record Id     : 01d38c73a52d0c9a
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 1/14/2018 7:11:57 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffcd87c09870a8
Section       @ ffffcd87c0987180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000406e3
Processor ID  : 0x0000000000000003

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffcd87c09870f0
Section       @ ffffcd87c0987240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000003
CPU Id        : e3 06 04 00 00 08 10 03 - ff fb fa 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ ffffcd87c0987240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffcd87c0987138
Section       @ ffffcd87c09872c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL2_ERR_ERR (Proc 3 Bank 7)

如果您的 Surface Pro 4 仍有保修，请联系 Microsoft 支持。

相关内容