我的笔记本电脑突然崩溃并出现以下屏幕。
重启后我打开memory.dmp了调试详细信息如下：
Loading Dump File [D:\Debug\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 15063 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 15063.0.amd64fre.rs2_release.170317-1834
Machine Name:
Kernel base = 0xfffff800`1568f000 PsLoadedModuleList = 0xfffff800`159e0700
Debug session time: Mon Aug 13 16:53:42.380 2018 (UTC + 1:00)
System Uptime: 0 days 4:40:43.056
Loading Kernel Symbols...
Loading User Symbols
PEB address is NULL !
Loading unloaded module list
*******************************************************************************
* Bugcheck Analysis *
*******************************************************************************
BugCheck 12B, {ffffffffc00002c4, 58b, 4376a8d0, ffff9380d2bd6000}
Probably caused by : ntkrnlmp.exe ( nt!ST_STORE<SM_TRAITS>::StDmPageError+117 )
Followup: MachineOwner
---------
nt!KeBugCheckEx:
fffff800`1580d100 48894c2408 mov qword ptr [rsp+8],rcx ss:ffff9380`d5154550=000000000000012b
5: kd> !analyze -v
*******************************************************************************
* Bugcheck Analysis *
*******************************************************************************
FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error.
Arguments:
Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
Arg2: 000000000000058b, physical page number
Arg3: 000000004376a8d0, zero
Arg4: ffff9380d2bd6000, zero
Debugging Details:
------------------
BUILD_VERSION_STRING: 15063.0.amd64fre.rs2_release.170317-1834
SYSTEM_MANUFACTURER: ASUSTeK COMPUTER INC.
SYSTEM_PRODUCT_NAME: GL702ZC
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: GL702ZC.305
BIOS_DATE: 05/10/2018
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: GL702ZC
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 1
BUGCHECK_P1: ffffffffc00002c4
BUGCHECK_P2: 58b
BUGCHECK_P3: 4376a8d0
BUGCHECK_P4: ffff9380d2bd6000
SM_COMPRESSION_FORMAT: 3
SM_SOURCE_PFN1: 1a1968
SM_SOURCE_PFN2: ffffffffffffffff
SM_SOURCE_OFFSET: 1a8d0
SM_SOURCE_SIZE: 58b
SM_TARGET_PFN: 20859d
SM_BUFFER_HASH: e4696748
SM_ONEBIT_SOLUTION_COUNT: 1
BUGCHECK_STR: 0x12B_c00002c4_StCtDecompressFailed_ONEBIT
CPU_COUNT: 10
CPU_MHZ: bb2
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 1
CPU_STEPPING: 1
BLACKBOXBSD: 1 (!blackboxbsd)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: MemCompression
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: KENORB-ROG
ANALYSIS_SESSION_TIME: 08-13-2018 17:25:09.0439
ANALYSIS_VERSION: 10.0.18206.1001 amd64fre
LAST_CONTROL_TRANSFER: from fffff800158dcd77 to fffff8001580d100
STACK_TEXT:
ffff9380`d5154548 fffff800`158dcd77 : 00000000`0000012b ffffffff`c00002c4 00000000`0000058b 00000000`4376a8d0 : nt!KeBugCheckEx
ffff9380`d5154550 fffff800`1583bc0b : 00000000`00000200 00000000`00000003 00000000`4376a8d0 ffff9380`d2bd6000 : nt!ST_STORE<SM_TRAITS>::StDmPageError+0x117
ffff9380`d51545a0 fffff800`1570ad2b : 00000000`00000000 ffff9380`d51547b8 00000000`00000000 00000000`0000102e : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x130eab
ffff9380`d5154680 fffff800`1570a74b : 00000000`00000001 00000000`0001a8d0 00000000`0001a8d0 00000000`00010000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0x7b
ffff9380`d51546d0 fffff800`1570a56e : ffff9380`ffffffff ffffde01`f9604000 ffff9380`d51547b8 ffffde01`fe1a2770 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x183
ffff9380`d5154770 fffff800`1570a04f : ffffde01`fe1a2770 fffff800`00000000 ffffffff`00000001 ffffde01`fe1a2770 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xea
ffff9380`d5154830 fffff800`157c7801 : ffffde01`e2fba000 ffff9380`d5154940 fffff800`157c77e0 ffff9380`d5154940 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x6f
ffff9380`d5154880 fffff800`1575017b : ffffde01`eb4fe080 ffff9380`d5154940 00000000`00000002 fffff800`157b03e0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
ffff9380`d51548b0 fffff800`157b0335 : 00000000`00000003 ffffde01`f9604000 ffffde01`e2fba000 ffffde01`fe1a2770 : nt!KeExpandKernelStackAndCalloutInternal+0x8b
ffff9380`d5154900 fffff800`156ff2a2 : ffff9380`d5154a00 fffff800`15a89a00 00000000`00000000 fffff800`15709680 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xad
ffff9380`d51549d0 fffff800`156feb0a : 00000000`00000000 00000000`00000000 ffff9380`d5154a80 ffffde01`fe1a2770 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1ae
ffff9380`d5154a20 fffff800`157093ba : 00000000`0000000c 00000000`00000010 ffffde01`fe1a2770 ffffde01`feab42f0 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xce
ffff9380`d5154aa0 fffff800`157b703a : ffffde01`00000010 ffffde01`feab43a0 ffffa980`00000000 ffffde01`e2fba000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x16a
ffff9380`d5154b10 fffff800`156da1e9 : 00000000`00000000 ffff9380`d5154e40 ffffde01`ecab3580 00000000`00000000 : nt!SmPageRead+0x2e
ffff9380`d5154b60 fffff800`156d77fd : 00000000`00000002 ffff9380`d5154bf0 00000000`00000000 ffffde01`feab42a0 : nt!MiIssueHardFaultIo+0x11d
ffff9380`d5154bb0 fffff800`156c75fa : 00000000`c0033333 ffffde01`ecab3580 00000000`00000004 ffff9380`d5154e40 : nt!MiIssueHardFault+0x22d
ffff9380`d5154c50 fffff800`1581a4da : 00000000`019f020e ffffde01`d84c8a00 00000000`00000000 00007ff7`58fbe020 : nt!MmAccessFault+0x123a
ffff9380`d5154e40 00007ff7`58f541cf : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x31a
00000011`189a8970 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff7`58f541cf
THREAD_SHA1_HASH_MOD_FUNC: 0e25f7e1a5e1caae3d28e6a7023983c4503045c5
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 6a53b912d1bc54590b0e960082de00d75d2c86f4
THREAD_SHA1_HASH_MOD: 82d14546c43bd06881f781d6d197c4c7f7ceb9cb
FOLLOWUP_IP:
nt!ST_STORE<SM_TRAITS>::StDmPageError+117
fffff800`158dcd77 cc int 3
FAULT_INSTR_CODE: 448b44cc
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!ST_STORE<SM_TRAITS>::StDmPageError+117
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 5b346c58
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 117
FAILURE_BUCKET_ID: 0x12B_c00002c4_StCtDecompressFailed_ONEBIT_nt!ST_STORE_SM_TRAITS_::StDmPageError
BUCKET_ID: 0x12B_c00002c4_StCtDecompressFailed_ONEBIT_nt!ST_STORE_SM_TRAITS_::StDmPageError
PRIMARY_PROBLEM_CLASS: 0x12B_c00002c4_StCtDecompressFailed_ONEBIT_nt!ST_STORE_SM_TRAITS_::StDmPageError
TARGET_TIME: 2018-08-13T15:53:42.000Z
OSBUILD: 15063
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2018-06-28 06:04:24
BUILDDATESTAMP_STR: 170317-1834
BUILDLAB_STR: rs2_release
BUILDOSVER_STR: 10.0.15063.0.amd64fre.rs2_release.170317-1834
ANALYSIS_SESSION_ELAPSED_TIME: eb9
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x12b_c00002c4_stctdecompressfailed_onebit_nt!st_store_sm_traits_::stdmpageerror
FAILURE_ID_HASH: {8d8ee155-e853-3fdf-5c28-088ae99857a7}
笔记：
- 关闭时随机发生崩溃文件管理器。
- 除了 SSD 卡之外，我没有其他外部设备，蓝牙鼠标。
- 几天前我又遇到了一次 BSOD，但代码不同（
DRIVER_POWER_STATE_FAILURE）。 - 大多数驱动程序都是默认驱动程序。装置经理。
- 我已将所有驱动器的系统控制分页文件设置为默认值。
- 有 1x16GB DDR4 SODIMM，另一个插槽是空闲的（可升级）。
- 这是几周前购买的全新笔记本电脑（没有任何升级）。
- 自购买以来没有进行过任何硬件修改或超频。
根据以上信息，有任何明确迹象表明发生了什么吗？是驱动程序故障，还是内存故障？
答案1
在我看来，你的内存条有问题：
FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
此错误检测表明此页面中发现了一个单比特错误。这是硬件内存错误。
如果内存条出现问题，在错误的时间发生轻微翻转，就会导致各种错误，比如驱动程序期望输入 0 而得到的结果却是 1，或者页面文件的内容无法相当正如预期的那样，注册表等关键系统文件会全面损坏。
跑步记忆测试如果发现有故障的棍子，就更换它。
如果没有找到，那么可能是在加载链中的某个地方发生了随机位翻转，但这不太可能。
答案2
另一个建议是使用硬铅笔橡皮擦清洁每个内存条。然后使用空气除尘器吹掉内存条上残留的橡皮擦材料，并清除主板上内存插槽中的灰尘。
我曾遇到过与内存有关的错误，清理内存条似乎有所帮助。当然，每种情况都不同，但尝试一下也无妨。