每当我打开一个文件夹时,资源管理器就会崩溃或停止响应,有时屏幕变黑,只有光标,并且我的电脑上的所有内容都变得非常慢(删除/复制所花的时间比应有的时间长),并且上下文菜单需要很长时间才能呈现。
- 我已经遇到这个问题十天了,并且尝试过
sfc /scannow
,它显示Windows Resource Protection found corrupt files and successfully repaired them. For online repairs, details are included in the CBS log file located at %windir%\Logs\CBS\CBS.log. For offline repairs, details are included in the log file provided by the /OFFLOGFILE flag.
- 我甚至重置了 Wndows 10,保留了文件,但问题并没有解决:
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Details: Source Windows Explorer Summary Stopped responding and was closed Date 18-12-2020 09:44 Status Report sent Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Windows\explorer.exe Problem signature Problem Event Name: AppHangB1 Application Name: explorer.exe Application Version: 10.0.18362.1171 Application Timestamp: d942099d Hang Signature: 1b8e Hang Type: 134217728 OS Version: 10.0.18363.2.0.0.768.100 Locale ID: 16393 Additional Hang Signature 1: 1b8eed153775311dc16d8b6ee7508253 Additional Hang Signature 2: 4901 Additional Hang Signature 3: 49015d652d0827ad983b953cdfe24a66 Additional Hang Signature 4: 1b8e Additional Hang Signature 5: 1b8eed153775311dc16d8b6ee7508253 Additional Hang Signature 6: 4901 Additional Hang Signature 7: 49015d652d0827ad983b953cdfe24a66 Extra information about the problem Bucket ID: 26cbcd1ca30d218c27ea0b9e68d604ae (1723202582414230702)
我该如何排除故障并修复此问题?