Windows 10 文件资源管理器和其他程序无法正常响应并且运行速度非常慢

Windows 10 文件资源管理器和其他程序无法正常响应并且运行速度非常慢

每当我打开一个文件夹时,资源管理器就会崩溃或停止响应,有时屏幕变黑,只有光标,并且我的电脑上的所有内容都变得非常慢(删除/复制所花的时间比应有的时间长),并且上下文菜单需要很长时间才能呈现。

  • 我已经遇到这个问题十天了,并且尝试过sfc /scannow,它显示
    Windows Resource Protection found corrupt files and successfully repaired them.
    
    For online repairs, details are included in the CBS log file located at %windir%\Logs\CBS\CBS.log. 
    For offline repairs, details are included in the log file provided by the /OFFLOGFILE flag.
    
  • 我甚至重置了 Wndows 10,保留了文件,但问题并没有解决:
    错误图像1
    错误图像2

  • Details:
    
      Source
        Windows Explorer
    
      Summary
        Stopped responding and was closed
    
      Date
        ‎18-‎12-‎2020 09:44
    
      Status
        Report sent
    
      Description
        A problem caused this program to stop interacting with Windows.
    
      Faulting Application Path:      C:\Windows\explorer.exe
        Problem signature
          Problem Event Name:         AppHangB1
          Application Name:           explorer.exe
          Application Version:        10.0.18362.1171
          Application Timestamp:      d942099d
          Hang Signature:             1b8e
          Hang Type:                  134217728
          OS Version:                 10.0.18363.2.0.0.768.100
          Locale ID:                  16393
    
        Additional Hang Signature 1:  1b8eed153775311dc16d8b6ee7508253
        Additional Hang Signature 2:  4901
        Additional Hang Signature 3:  49015d652d0827ad983b953cdfe24a66
        Additional Hang Signature 4:  1b8e
        Additional Hang Signature 5:  1b8eed153775311dc16d8b6ee7508253
        Additional Hang Signature 6:  4901
        Additional Hang Signature 7:  49015d652d0827ad983b953cdfe24a66
    
        Extra information about the problem
          Bucket ID:                  26cbcd1ca30d218c27ea0b9e68d604ae (1723202582414230702)
    

我该如何排除故障并修复此问题?

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