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无法在 Ubuntu（或 Windows）上安装 WD MyPassport USB 驱动器

tag-icon • tag-icon ubuntu usb hard-disk
无法在 Ubuntu（或 Windows）上安装 WD MyPassport USB 驱动器

我已经一年多没有使用这个驱动器了，现在无法安装它。它显示在 lsusb 下：

$ lsusb
Bus 002 Device 006: ID 1058:0748 Western Digital Technologies, Inc. My Passport (WDBKXH, WDBY8L)

但当我使用时没有出现在其他磁盘中$ sudo fdisk -l

$ dmesg shows:
[539237.155146] usb 2-1.1: new high-speed USB device number 6 using ehci-pci
[539237.249128] usb 2-1.1: New USB device found, idVendor=1058, idProduct=0748
[539237.249139] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
[539237.249146] usb 2-1.1: Product: My Passport 0748
[539237.249152] usb 2-1.1: Manufacturer: Western Digital
[539237.249158] usb 2-1.1: SerialNumber: 575835314135333837353632
[539237.250183] usb-storage 2-1.1:1.0: USB Mass Storage device detected
[539237.251781] scsi host9: usb-storage 2-1.1:1.0
[539238.261343] scsi 9:0:0:0: Direct-Access     WD       My Passport 0748 1022 PQ: 0 ANSI: 6
[539238.261893] scsi 9:0:0:1: Enclosure         WD       SES Device       1022 PQ: 0 ANSI: 6
[539238.265797] sd 9:0:0:0: Attached scsi generic sg2 type 0
[539238.265963] ses 9:0:0:1: Attached Enclosure device
[539238.266078] ses 9:0:0:1: Attached scsi generic sg3 type 13
[539246.274415] ses 9:0:0:1: Wrong diagnostic page; asked for 1 got 0
[539246.274441] ses 9:0:0:1: Failed to get diagnostic page 0xffffffea
[539246.274460] ses 9:0:0:1: Failed to bind enclosure -19
[539246.283206] sd 9:0:0:0: [sdb] Spinning up disk...
[539247.294850] .........................not responding...
[539451.305699] sd 9:0:0:0: timing out command, waited 180s
[539631.372661] sd 9:0:0:0: timing out command, waited 180s
[539811.328621] sd 9:0:0:0: timing out command, waited 180s
[539811.328667] sd 9:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[539811.328681] sd 9:0:0:0: [sdb] Sense Key : Hardware Error [current] 
[539811.328694] sd 9:0:0:0: [sdb] ASC=0x44 <<vendor>>ASCQ=0x81 
[539991.276581] sd 9:0:0:0: timing out command, waited 180s
[539991.276680] sd 9:0:0:0: [sdb] Test WP failed, assume Write Enabled
[540171.292931] sd 9:0:0:0: timing out command, waited 180s
[540171.292962] sd 9:0:0:0: [sdb] Asking for cache data failed
[540171.292968] sd 9:0:0:0: [sdb] Assuming drive cache: write through
[540171.302306] sd 9:0:0:0: [sdb] Unit Not Ready
[540171.302316] sd 9:0:0:0: [sdb] Sense Key : Hardware Error [current] 
[540171.302322] sd 9:0:0:0: [sdb] Add. Sense: Internal target failure

寻找可以帮助我恢复驱动器上内容的一般建议、工具等。

谢谢。

答案1

正如 Nasir Riley 所提到的dmesg，.尝试在 Windows 10 中使用它。您还可以尝试使用运行驱动测试WD 驱动器实用程序。

如果驱动器实际上已损坏，那么您可以采取 2 个措施来保存数据。

  1. 交给专业人士吧

如果有重要文件、工作文档或任何您无法承受丢失的东西，最好避免弄乱驱动器。在 WD 网站上您会发现完整列表WD 合作伙伴已准备好提供帮助。

  1. 自己做

如果您决定走 DIY 之路，您会在网上找到大量深入的教程，但要小心。

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